» » » Cerrone's European

Cerrone's European

2306 El Camino Real, Redwood City, CA 94063 Map & directions

Call Now: (650) 318-6261

See more real customer reviews

About Cerrone's European

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
100
Tools & Equipment
94
Customer Service
96
Customer Conveniences
12 months / Unlimited miles
Parts & Labor Warranty

Assessment Summary

Cerrone's European was established back in 1976 and has been proudly serving Redwood City and the surrounding area ever since. This European Specialty shop features a team of technicians with a excellent mix of experience, ongoing training , and ASE certifications. They are equipped with the state of the art tools and diagnostic equipment necessary to complete repairs ranging from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / unlimited-miles warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “helpful”, “convenient”, “professional”, and "excellent". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Message from the Shop

We have been a family owned and operated shop since 1976. We and our service technicians are trained, highly skilled and take great pride in our work. We use state of the art Alldata service database to provide the latest factory vehicle specs and service processes. We also use factory service lap top Autologic computers for both mechanical and electrical issues.

Auto Makes We Service

Audi BMW Jaguar
Land Rover Mini Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

Early Bird Dropoff Free Multi-Point Safety Inspection Heated Waiting Room Loaner Car
Parts/Accessories Rental Car Se Habla Espanol Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 24 verified reviews (29 total)

Sort by: Date | Helpful
Cerrone's European
Verified Customer
August 13, 2015

They never over charge me, they understand the problems, they deliver on time. They just do what needs to be done.

Flag Inappropriate
Cerrone's European
Verified Customer
August 12, 2015

I think they are very thorough and helpful, the value is good for the service they provide.

Flag Inappropriate
Cerrone's European
Verified Customer
August 07, 2015

I am usually very happy with the level of service they provide. I don't have much of a choice, they are the only shop in this area for the kind of repairs and services I can take my truck to.

Flag Inappropriate
Cerrone's European
Verified Customer
July 30, 2015

I think they do a good job, reasonable price. They are friendly to deal with. They also provided rental cost.

Flag Inappropriate
Cerrone's European
Verified Customer
July 27, 2015

We are very happy with the service and the price is good and their location is good.

Flag Inappropriate
Cerrone's European
Verified Customer
July 24, 2015

They provide good service, whatever is wrong with car it's always been taken care of, they do good work.

Flag Inappropriate
Cerrone's European
Verified Customer
July 23, 2015

Every time I've taken my car there I've had nothing but a very great experience, the are very thorough and they explain everything fully.

Flag Inappropriate
Cerrone's European
Verified Customer
July 22, 2015

I think they know what they are doing. They are reasonably priced.

Flag Inappropriate
Cerrone's European
Verified Customer
July 14, 2015

They are very thorough, very helpful and very convenient.

Flag Inappropriate
Cerrone's European
Verified Customer
June 26, 2015

I have gone there for many, many years. I know the people there very well, they do good work. They are more cost-effective then going to a dealership and they specialize in certain cars.

Flag Inappropriate
Cerrone's European
Verified Customer
June 26, 2015

They have good work at a good price and they are close to my work.

Flag Inappropriate
Cerrone's European
Verified Customer
June 26, 2015

They do a pretty good job. They are friendly, and they seem pretty good. I have been satisfied with their service. I would go back. I have used them a number of times.

Flag Inappropriate
Cerrone's European
Verified Customer
June 25, 2015

We have been going there since 1997 and we get excellent service. They have been excellent at diagnosing and solving problems.

Flag Inappropriate
Cerrone's European
Verified Customer
June 19, 2015

What I like is that I get to talk to Frank and the other guys who work on the cars, they give me technical explanations that I can believe. They work with my budget.

Flag Inappropriate
Cerrone's European
Verified Customer
June 17, 2015

I have built a good customer rapport with them. Their labor prices matches their quality of work and service. It's really hard to find reliable automotive shops, this shop goes above.

Flag Inappropriate
Cerrone's European
Verified Customer
June 12, 2015

They are close, they do a good job, and they got my car running.

Flag Inappropriate
Cerrone's European
Verified Customer
June 04, 2015

I have been with them for years and have found that they are extremely helpful. They are great guys, Frank and team do great work and I am always happy with their service.

Flag Inappropriate
Cerrone's European
Verified Customer
May 11, 2015

Everything that was done prevented anything from happening. They are on top of everything, They are good, and I have no complaints at all.

Flag Inappropriate
Cerrone's European
Verified Customer
May 07, 2015

They did what they were supposed to do but they did a great job, everything worked out perfectly. Everything is fine I would have no problem referring them.

Flag Inappropriate
Cerrone's European
Verified Customer
May 05, 2015

They provide good service. They tell me what is going on. They discuss the problems with me over the phone, he has great communication. I never doubt my vehicle being in his hands.

Flag Inappropriate
Cerrone's European
Verified Customer
May 01, 2015

Perfect service.

Flag Inappropriate
Cerrone's European
Verified Customer
April 15, 2015

They do a good job, for me it's a little far out of the way. I didn't give them a ten because there is always room for improvement.

Flag Inappropriate
Cerrone's European
Verified Customer
April 14, 2015

They are really professional, and they give excellent service.

Flag Inappropriate
Cerrone's European
Verified Customer
April 02, 2015

They give personalized service, and they are trustworthy.

Flag Inappropriate
Cerrone's European
September 24, 2014

These guys are straight shooters and always saved me money relative to the local dealership.

Flag Inappropriate
Cerrone's European
March 27, 2009

I met Tony and Frank through their website LRRForums.com and have been on trips with them here in California. They are great guys and very fair. I live in SoCal so havent had a need for repairs up north but if I ever do, Cerrone's will be my first choice. Honesty, fair prices and a fellow enthusiast that treats all with respect. GREAT GUYS!!!! You won't be disappointed with their level of service or the friendship they so freely give.

Flag Inappropriate
Cerrone's European
March 27, 2009

Being a Land Rover owner I have experienced my share of frustration when taking my vehicles to other shops outside the dealership. Many "certified" shops are simply lost when it comes to working on Land Rovers and are all too willing to "throw parts" at the vehicle in futile attempts to fix something they don't understand.

Cerrone's is a welcome exception to this. They trully understand every intricacy of the brand and own and operate Land Rovers themselves. I have only had 100% satisfaction with every job performed by them. Always done right the first time, at very reasonable prices!!

Flag Inappropriate
Cerrone's European
March 27, 2009

Although I cannot comment on the quality of work, for I have not had my vehicle serviced at Cerrones European, I can comment on the Customer Service.

I have ordered parts and performance equipment from Cerrones and was completely satisfied with the Customer Service. They helped make the best and most cost efficient purchases for the items I needed. I would in an instant choose to do business with them again!

Thank you, Cerrones Erupean!

Flag Inappropriate
Cerrone's European
March 27, 2009

Cerrones is the best Land Rover dealership "alternative" out there for getting your Land Rover in tip top shape! Period!

I've had my 98 Land Rover Discovery I serviced at Cerrones, and very happy with the service/results. Now I just bought a new (well new to me) 2004 Land Rover Discovery II, and returning again to Cerrones.

Flag Inappropriate
Get Directions to Cerrone's European
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(650) 318-6261

Auto Repair Experience

  1. Anthony Cerrone, Owner
  2. Established 1976
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 62 Years of Car Repair Experience