Central Florida Chrysler Jeep Dodge
Auto Makes We Service
Customer Reviews (2 reviews)2 Sort by: Date |
I purchased a 2007 Dodge Caliber in this dealership. They were really nice until after I purchased the car. I came for few oil changes, you know, I was getting free oil change directly from Chrysler Co... But the "service advisors" never smiled. Maybe because they were free oil changes?! Some of them didn't know $&@t about the Chrysler products. This cars came with a defect that tail lights get humidity inside. I took it to get it fixed. But, the service advisor was very ironic, sarcastic and in my opponion impolite. He was telling me what I probably did wrong to make the tail light get humidity inside!!! I also took the car back for other mechanical issues, but I can resume that they never made a penny with me! I asked for the service department manager, but he was never around.
I don't recommend this dealership to anyone!!!
This dealership's service department is the worst around. DO NOT go there to have your vehicle worked on. I took my Wrangler there to have a steering damper replaced. During that replacement they said I needed front brakes. I had them replace the brakes. After putting them back together I drove off and the brakes locked up. They said my caliper was bad...very unlikley seeing how everything was fine prior. So I had to pay for all these repairs totaling about $600.00. Not even a year later my calipers locked up once again. I took it back demanding that it be fixed and they blew me off telling me that it's not their fault. Stay away from this dealership. They do not care about their customers. Once they sell you a vehicle you mean nothing to them. Only giving them 1 start because you can't give them 0. Turns out after all is said and done the steering damper had to replaced again along with other items Central Florida Jeep worked on. It was also discovered that Jeep charged us for work that was never done. Stay far away from them. You can even check with the BBB and find they have an F rating which is the lowest rating you can recieve. You can also check other sites such as Yahoo Local to see others have had the same bad experience.
Ended up filing a lawsuit against the dealership due to $2300 worth of damages they caused to my vehicle.