» » » Caton Auto Clinic

Caton Auto Clinic

6013 Baltimore National Pike, Catonsville, MD 21228 Map & directions

Call Now: (410) 849-0680

See more real customer reviews

About Caton Auto Clinic

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
95
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Caton Auto Clinic was founded in 1975 and over the years, they have grown into the impressive auto mall they are today. You can rest assured that when you bring your vehicle in for service or repairs, the work order will be handled by one of their experienced service writers and directed to the technician most capable of taking care of the necessary repairs. Their staff of technicians is first rate, with years of experience, and many have ASE certifications. Their tools and diagnostic equipment are state of the art, providing their technicians with everything they need to get your vehicle repaired accurately and efficiently.

Message from the Shop

We have been family owned and operated since 1975! We provide an award winning service to our customers and are one of the original 7 AAA Approved Automotive Repair Shops in MD. We are Female Friendly and are sensitive to your needs with your vehicle. To see why we have won "The Best in Catonsville" two years in a row, come see us!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Porsche Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Car Wash Child Friendly Coffee
Early Bird Dropoff Financing Heated Waiting Room Loaner Car
Military Discount Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 22 verified reviews (23 total)

Sort by: Date | Helpful
Caton Auto Clinic
Verified Customer
January 26, 2012

Rip off artists...charged me 1200 for a fuel pump that cost 150... Had it towed there, then researched, called back and said they are half way thru it and were waiting for overpriced part...they are very nice but experts in ripping people off...go to pep boys and save 90%

Flag This
Caton Auto Clinic
Verified Customer
April 27, 2012

They are just like family. You know you can depend on getting the right diagnosis and a fair price.

Flag This
Caton Auto Clinic
Verified Customer
April 13, 2012

There is a person there named Sam Collins who gives excellent guidance. I just appreciate how they don't lie to you.

Flag This
Caton Auto Clinic
Verified Customer
April 02, 2012

Caton Auto Clinic is a honest reputable auto repair shop!

Flag This
Caton Auto Clinic
Verified Customer
February 17, 2012

Replaced the Valve Cover Gasket that was supposed to take care of the exhaust feed back we were getting in the car. Well it didn't!! Also, did not realize that this repair was done just 11,000 miles ago at another repair shop before they did it. I have paid for this now twice and still have a problem. I guess they don't check their work.....

Flag This
Caton Auto Clinic
Verified Customer
April 26, 2012

I'm very impressed with Caton Auto. It's very well organized. They are very competent and I had a very good experience.

Flag This
Caton Auto Clinic
Verified Customer
April 23, 2012

I know now that if something happens to my car, it's close to my work so I can take it over there and have it repaired in an efficient manner.

Flag This
Caton Auto Clinic
Verified Customer
April 18, 2012

Very friendly and attentive to your needs. They worked with me on the price as well.

Flag This
Caton Auto Clinic
Verified Customer
April 18, 2012

They are very cooperative, very nice, and upbeat. They have a good store there. They will be very successful.

Flag This
Caton Auto Clinic
Verified Customer
April 13, 2012

They have been taking care of our cars for about 20 years. As soon as they are off of warranty we take them to Caton.

Flag This
Caton Auto Clinic
Verified Customer
April 12, 2012

I've been dealing with the auto clinic for years and I've always felt confident in their service for years. I totally trust them and their recommendations on immediate repairs. I will continue to go to them whenever I need auto repair and auto service. I'm totally confident in them. They have been more than just a service organization. We're friends, as well as them providing a service to me.

Flag This
Caton Auto Clinic
Verified Customer
April 10, 2012

Very friendly.

Flag This
Caton Auto Clinic
Verified Customer
March 20, 2012

I am Happy with Caton Auto Clinic

Flag This
Caton Auto Clinic
Verified Customer
March 16, 2012

Very professional group

Flag This
Caton Auto Clinic
Verified Customer
March 13, 2012

I trust Caton Auto and they have only provided service that I needed.

Flag This
Caton Auto Clinic
Verified Customer
March 12, 2012

Caton Auto Clinic is expert in all areas of car maintenance.

Flag This
Caton Auto Clinic
Verified Customer
February 28, 2012

Weekdays are a problem. Difficult to make arrangements. Wish they had Sat. hours.

Flag This
Caton Auto Clinic
Verified Customer
February 14, 2012

I have been driving for 46 years and dealt with many repair facilities over the years. I must say Caton's is the most professional one I have dealt with and all the people are just wonderful.

Flag This
Caton Auto Clinic
Verified Customer
February 10, 2012

Great professional and personable staff to work with!

Flag This
Caton Auto Clinic
Verified Customer
February 07, 2012

Thanks for helping me out of a tight spot!

Flag This
Caton Auto Clinic
Verified Customer
January 20, 2012

I was broke down on Rt 29 and had to get towed by AAA. They gave me the closest AAA affiliate in the area I chose which one and when they arrived in the mornig for work they called me. They checked out the whole car including my real issue and advised everything that was wrong. I gave them parts to fix things and it was ready for me by 5pm which allowed me to go to work. Awesome

Flag This
Caton Auto Clinic
Verified Customer
January 13, 2012

I always feel that I can trust the people there. Especially Deb. who is always friendly and helpful. Actually, I feel the same way about all of the employees, I just added that because she's prettier than the males.

Flag This
Caton Auto Clinic
December 08, 2009

Great knowledge, professional service, Kenny took great care of me during my visit. I will definitely return.

Flag This
Get Directions to Caton Auto Clinic
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:7:30am to 5:00pm
Tue:7:30am to 5:00pm
Wed:7:30am to 6:00pm
Thu:7:30am to 5:00pm
Fri:7:30am to 5:00pm
Call Now:

(410) 849-0680

Auto Repair Experience

  1. Ken Steinbach, Owner
  2. Established 1975
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 101 Years of Car Repair Experience