Cass Street Automotive

RepairPal’s Comprehensive Evaluation

Assessment Summary

Randy Begin is the owner and lead technician at Cass Street Automotive. He has shown us he has the ability to put his 30 years of experience to work for is customers by performing quality repairs and providing top notch customer service. To help accomplish this lofty goal, he has surrounded himself with the best employees possible. Randy and his crew are committed to ongoing training and ASE certifications. We feel these are two of the pillars that make a Top Shop. Tools and equipment are just as important and this shop has what it takes in this area as well. All work is confidently backed by a 2 year/24,000 mile warranty. Customer amenities include: Convenient location, local shuttle service, WiFi internet access, and early bird vehicle drop off.

Customer Reviews (13 reviews)

• Cass Street Automotive
  Maureen - Verified Customer
  January 28, 2013

  I was pleased overall with the experience I had.

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• Cass Street Automotive
  Jackie - Verified Customer
  January 22, 2013

  Very speedy service even when I called last minute!

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  1358841600
• Cass Street Automotive
  Verified Customer
  January 09, 2013

  When I talked to the people that had to jump start my car they said it was a good place. They were friendly and everything went well.

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• Cass Street Automotive
  Azizah - Verified Customer
  December 17, 2012

  The wait time was very reasonable and the staff was very informative and friendly.

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• Cass Street Automotive
  Jamie - Verified Customer
  November 20, 2012

  Really nice people, and very helpful and knowledgeable

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• Cass Street Automotive
  Fred - Verified Customer
  November 13, 2012

  The scale should have been higher than a 10, I would have given them a 100.

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• Cass Street Automotive
  Cynthia - Verified Customer
  October 25, 2012

  Some of the repairs that they made, I had to go back, and they kept trying until they got it right and didn't charge me any extra. I feel like they are honest and competent. Nice, family business.

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• Cass Street Automotive
  Robert - Verified Customer
  October 24, 2012

  They did a very good job evaluating my car and repairing it.

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• Cass Street Automotive
  Johnthan - Verified Customer
  October 08, 2012

  Cass is great. They have a great location. They are always on time.

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• Cass Street Automotive
  Jake - Verified Customer
  October 05, 2012

  The turn-around was very quick.

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• Cass Street Automotive
  Al - Verified Customer
  September 21, 2012

  Their work was fine, it just was not as convenient a location to take my car as I thought it would be. It's in the beach area - there is a lot of traffic, its hard to park, hard to get to, its just a difficult spot. They actually have another location in Hillcrest that we take our car to regularly. Its a further drive, but its an easier location to get to.

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• Cass Street Automotive
  Bill - Verified Customer
  September 07, 2012

  All work done as agreed and done well.

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• Cass Street Automotive
  Dave - Verified Customer
  August 30, 2012

  The actual owner of the shop talked to me about the repairs and he was really friendly and that is definitely a plus.

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  1346310000