Casey's Automotive

This shop is not RepairPal Certified. Learn more
4260-A Entre Court
Chantilly, VA 20151
(703) 802-6300

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

March 22, 2013

Based on a recommendation from a neighbor I wanted to give them a try as my car is 9 years old and beginning to need regular work. I wish I could say they were polite on the phone but I will not be using them. When I called to schedule an appointment the man on the phone simply said he was not interested in fixing my problem and hung up. No referral to a different shop, very curt, and click. I needed more than 1 thing done but I couldn't get that far into the conversation before I was hung up on. Maybe he was having a bad day? But I can't use someone who treats me like that.

February 13, 2009

Their quality of work and customer service seems excellent at first until you have a bigger job for them. They express that they're honest but honestly their not.

For example I had a job that required a radiator replacement. The dealer charges 292 for the radiator, and sells the radiator whole sale for 233. The owner told me no "don't buy it from the dealer I can get for you wholesale". Casey charges 338 for radiator which is about 45% above whole sale. I am okay with the mark up cause caseys has a business to run but I was quoted 734.00 for the total for 2.6 hours of labor. Okay caseys charges 96/hr with the 338 radiator its a total of 587.6. So when I questioned the line items of their pricing. They got really pissed off and said "They don't like customers beating them down bout their pricing..." So are they honest... I don't think so. BTW Repairpal.com says the job should cost should be "536 - 705" where 705 would be dealer price.

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