Carz R Us Auto Repair & Tires
10208 Smythe Ave, Machesney Park, IL 61115 Map & directions
Call Now: (815) 564-2654
“They fixed the problem. I have no complaints. They are a very friendly staff. They explain everything. I...”
“People are awesome and they go out of their way to save me money. I recommended them twice today to people....”
“Good service. Affordable cost.”
“They are reliable. They are knowledgeable and efficient.”
“They were very friendly and helpful.”
“They are the best at what they do, their prices are reasonable and they do a good job.”
“They do outstanding work at a fair price.”
“They always provide me good service. I would recommend them.”
About Carz R Us Auto Repair & Tires
RepairPal’s Comprehensive Evaluation
Carz R' us is a family owned and operated repair shop that focuses on providing honest and ethical auto service to the local community. This commitment was verified during our unbiased survey of their recent customers. This team received high marks and it's obvious they are loved and trusted by their customers. These professionals take the time to stay up to date with the latest technologies and industry trends by attending training classes on an ongoing basis. This training, coupled with great tools and computer diagnostic equipment make this RepairPal Certified shop capable of handling most of the repairs that roll in the door. They back their work with a 24-month / 24,000-mile warranty and offer customer friendly amenities like a local shuttle service, rental cars, early bird drop off, and clean comfortable waiting area with wireless Internet.
Message from the Shop
We are a family owned one-stop shop and can do almost anything except body work. We can do brakes, tires, engine rebuilds, suspension, exhaust, etc. Any make or model including Volvo, Suzuki, and Subaru, so now your only option isn't the dealer. We have a new shop with 10 bays for fast, efficient service.
Oil Service and Change:
FASTER than a Quick Lube and can do virtually any vehicle
Receive more value than what you pay for through our complimentary VEHICLE INSPECTION.
Leave feeling SAFE that a quality automotive technician checked your vehicle for safety items and preventative maintenance
Appointments in and out in 15 minutes
No appointment in and out in 15-30 minutes
Waiting Room Features:
* Free Wi-fi
* Text Message/email discounts
* Kids play area
* Awesome fish tank
* TV & Digital Signage with funny Carz R' Us commercials, educational material on your vehicle and how it works and other businesses that can great resources for our customers!!!
Auto Makes We Service
|AC/Heating||Check Engine Light||Classic Car Repair/Restoration||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|Car Pickup/Dropoff||Child Friendly||Coffee||Early Bird Dropoff|
|Financing||Free Estimates||Gas/Diesel||Heated Waiting Room|
|Military Discount||Rental Car||Senior Discount||Service Guarantee|
|Shopping Nearby||Shuttle||Towing||Warranty Accepted|
Customer Reviews 25 verified reviews (26 total)25 Sort by: Date |
They have a great value for what they offer. The mechanics are well trained. They offer a budget plan or getting it fixed with the best parts so it will last longer. I really liked the choice because sometimes you do not have the money to spend on the best plan. They are really great. All employees treat you like they really appreciate your business and are glad you came there. I felt good about taking my truck there. It would have been much more if I had taken it to a dealership.
I talked to Matt and scheduled my son's Jaguar to be serviced due to a rough idle problem and to install an alternator and belt for the car. When the car was in the shop, Matt had said they installed the belt and alternator but could not clear the code because the TPS sensor connector was missing. I brought in the connectors a week later since the connectors were hard to find and the mechanic installed the connector within an hour. I went to pick up the car, Matt said the alternator and belt was not installed but why was the bill over $300?! Dave the mechanic is a very good mechanic but it should not have cost that much since it only took 1 hour for the labor rewiring and the cost to hook up the car to the computer. It should not have cost more than $200! On top of that Matt was being rude and would not give me back my phone when he was talking to my husband. Didn't even say sorry. I would not recommend this shop to anybody.
3 verified customers did not leave comments but provided these ratings: