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Mercedes-Benz E320 Repair and Maintenance

Image for Mercedes Benz 1994 2007 Mercedes Benz E320

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Mercedes-Benz E320 Questions and Answers

were is the oil filter
deancatron, 1995 Mercedes-Benz E320, Kingsport, TN

i want to change my own oil

Ignition Coil
pwing101, 1995 Mercedes-Benz E320, Redlands, CA

I want to replace the Ignition coil but I cannot find a look-a-like. the coil currently attached appears to go deep under the dash. how can i swap this out and replace with a new one? any ideas?

where are the spark plugs located??
meche96, 1996 Mercedes-Benz E320, Sylmar, CA

me car needs a tune up , can i do that my self or do i have to take it to a professional mechanic?

oxygen sensor / mass air flow sensor
klondike, 1997 Mercedes-Benz E320, Greenville, WI

are these the same? I was told I needed a new mass air flow sensor after my check engine light came on.

Loss of Power and Noise from Fuel Injector area
jkurchak, 1995 Mercedes-Benz E320, Lithia Springs, GA

I have a strange sucking noise coming from the area of the fuel injectors, and a loss of engine power. What may have caused this, and what can I do to fix it.

motor shakes
meche96, 1996 Mercedes-Benz E320, Sylmar, CA

when i make a stop the engine start to wabble tun up it,s done what should it be??

EC Button For AC
tallsweet, 1998 Mercedes-Benz E320, Lake Oswego, OR

THe EC Button stays on and the air conditioning. Doesn't work. Have recharged with refrigerant, but EC light is Still on.

bas esp abs light on
nelmal, 2001 Mercedes-Benz E320, Lompoc, CA

my esp bas abs light came on after a battery replacement.how can i get these lights to reset and go off

AC recharge
girota, 2003 Mercedes-Benz E320, Carol Stream, IL

Hi.I have problem recharge AC in 2003 E320.The system not take any gas from the big botle.Outside temperature in my area is 45F.Can i recharge this AC in this temperature from the big botle?Or i ne...

service b
michele croft, 2002 Mercedes-Benz E320, Cortlandt Manor, NY

what is done during service B, and what is the cost?

AC reset?
girota, 2003 Mercedes-Benz E320, Carol Stream, IL

After i change AC compressor in my 2003 E320 W211model and i recharge the system do i need reset something or not?Thank you

air suspension problem
solimar, 2004 Mercedes-Benz E320, Glendale, CA

the right side is low. error "stop car too low". the raise mode must be on or else it makes loud squeak noise. had car towed to local shop. what can i expect to pay for such repair. wh...

Radio reset
FaseIT, 1999 Mercedes-Benz E320, Bellaire, TX

Where can I find the reset code to my radio?

left turn signal stuck in on position
ck55, 2001 Mercedes-Benz E320, Denton, TX

left blinker is on constantly while ignition is on. what to do?

replace my mirrors
popi juliez, 2001 Mercedes-Benz E320, Providence, RI

i want to know step by step on how to remove and replace morror on my doors

Wind Shield Washer System in the Wagon
Sal, 1998 Mercedes-Benz E320, Norwalk, CT

Both of my washers stoped working, the front and the back (E320 wagon) What can cause that?

Transmission
trubear, 2000 Mercedes-Benz E320, Marietta, GA

Can you add fluid to the tranny? If so, is the fill plug on the left side of the tranny?

Need to replace radio buttons
donswalk, 1999 Mercedes-Benz E320, Amarillo, TX

I recently bought my Mercedes but it needs a little tender-loving care. It has 2 buttons (7 and *) missing. Where can I get replacements? Also...the wood veneer is peeling up on the gear shift sect...

ignition
kurt Zelmer, 1997 Mercedes-Benz E320, Beverly Hills, CA

the key just all of a sudden stopped turning in ignition. anyone that might shed some light on this as i cant close windows or start car obviosly and its in a bad spot

Restoring Power Loss (street driving)?
criticalthinking, 1995 Mercedes-Benz E320, Encinitas, CA

My 95 E320 does not get proper acceleration off the line and seems very sluggish, instead of light and zippy as a 214hp 3.2L engine. However, on the freeway the car has great top end acceleration.
...

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Mercedes-Benz E320 Car Reviews (9)

1996 Mercedes-Benz E320, Triguy450, Thorofare, NJ, December 05, 2009 19:52

Just bought a 96 E320 with 195,000 miles on it. I'd like to know what problems I might expect or items that need to be replaced soon.

I have noticeced several people who are getting 30 MPG, however I am getting 23 - 27. Are drivers really getting 30 MPG?

1995 Mercedes-Benz E320, bpace12, Rowlett, TX, November 12, 2009 07:19

Great Car
2003 Mercedes-Benz E320, 15090, Wexford, PA, October 11, 2009 09:00

The MB E320 is a great car overall, we have been very pleased with it since buying it used last year.

Pros:
Very comfortable, yet responsive ride. Handles the snow surprisingly well.
Huge trunk and reasonably spacious back seat. Fits 3 in a pinch.
Solid feel, good fit and finish, and a great safety record.
Better gas mileage than I expected. We get 30+ on the highway with the V6.

Cons:
Repair costs are higher than average.
Plastic front bumper has peeling clear coat. I am not sure if there was a repair, but not the best finish on the bumpers.

Great car overall, a pleasure to drive and a sharp looking car as well. I would buy another if I could find a station wagon.
2007 Mercedes-Benz E320, Andi, Arlington, VA, August 11, 2009 13:59

My handsome 2007 Diesel E320 Bluetec, which reliably gets 26/35 MPG, is a pleasure to drive. No problem finding fuel. Parking is easy, fitting into tight spots and the car is very reponsive when I need to quickly manuever to avoid poor drivers. I love the dashboard screen, especially the map feature and there's nothing like Sirius radio for trips up and down I-95.
2004 Mercedes-Benz E320, nasastar, Tacoma, WA, August 01, 2009 10:07

I bought this wagon for my wife who very much liked the third seat facing aft. While waiting to sell her SUV to by me a BMW, I began driving it to work and to pick up my business guests. Not only do I received endless compliments on the vehicle, I enjoy the practicality of it. It is like having a luxery car, that has a great loading capacity, and receives fantastic gas mileage. My only complaint is the high cost of maintenance at the dealership.

2002 Mercedes-Benz E320, stevekhart, Orange, CA, July 06, 2009 11:54

Great car with lots of room.

Maintenance: Catalytic converts were replaced (dealer qoute was high, done much cheaper at muffler shop).

1999 Mercedes-Benz E320, VA46, Arlington, VA, April 04, 2009 09:07

I've had a '99 E320 4 Matic for 5 years and love it. Safe, comfortable ride in all kinds of weather and keeps its finish. Regular maintenance with no major problems. Have the occasional oil leak which is common. Great car.
1996 Mercedes-Benz E320, B61 MD, Bel Air, MD, January 18, 2009 10:53

My 96 E 320 still feels like it is new. Will keep it at least another 5 yrs.
1994 Mercedes-Benz E320, DDover86, Montclair, NJ, October 16, 2008 16:35

It is a great car which gets great gas mileage and is really comfortable. the performance is awesome for a sedan. The repairs can be expensive but do not occur often. 3.6 liter inline 6 engine. 6 gallon gas tank and 2 gallon reserve tank. Great car!!!

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Mercedes-Benz E320 Problems

Brakes
  • Due to the size and materials of the brakes on these vehicles, the brakes start to squeak around the 50 percent wear point. The brake rotor surfaces become uneven, causing a lip to form at the outer edge of the rotor. Because of this, the rotors are usually replaced when the pads are worn (pad life varies depending on driving style and terrain).
  • Brake fluid should be flushed every two years to prevent premature anti-lock brake system (ABS) failure.
Engine
  • Oil leaks develop from the head gasket and timing cover gasket; these leaks should be repaired before the engine oil and coolant intermix.
  • Radiators break due to degradation of the plastic tanks and fittings.
  • Older vehicles should have the cooling system serviced even if the mileage is low. The hoses can look good on the outside, but the rubber can degrade and erode on the inside. If not carefully checked, the hoses can burst at any time.
  • The water pump can develop leaks. When replacing the water pump, the drive belt tensioner should be inspected and most likely replaced as well.
  • Motor mounts fail, causing engine vibrations to transfer to the body. The motor mounts should be replaced or the transmission mount may fail.
Exhaust & Emissions
  • A rough running motor or lack of power can be caused by the distributor cap and rotor, bad ignition wires (or their resistors), or valve cover gasket leaks. When the valve cover gasket leaks, oil can pool where the ignition wire resistor connects to the spark plug. The resistor can fail or the spark plug not fire because of the short circuit through the oil.
  • Fuel leaks, erratic or rough engine operation, and fuel economy issues can be caused by the failure of a fuel system component called the EHA (electro-hydraulic actuator) valve.
  • Emissions air injection pumps can seize up, causing a loud squealing noise possibly followed by smoke. The air pump pulley stops turning, but the drive belt does not and this friction causes the noise and smoke. If the engine is not turned off, the belt will snap, turning on the alternator/battery warning light.
Suspension & Steering
  • Irregular and premature tire wear can be caused by the lower control arm bushings cracking and causing excessive movement at the control arm pivot point. Ball joints can also wear out prematurely, causing similar tire wear symptoms.
  • The tie rod ends, drag link, and idler arm in the linkage of the steering system can wear out.
  • There is a steering dampening shock that will leak fluid when it goes bad.
  • A knocking noise from the front end can be caused by cracked strut tower bushings.
  • Vehicles with level control that ride harshly in the rear (no give in the suspension, like you are riding on a brick) may have bad dampening actuators. The actuators should be replaced in pairs.
Drive Train
  • A vibration felt through the center floor of the vehicle can be caused by driveshaft flex discs, which crack and shred, causing excessive driveshaft movement. Not repairing these can cause damage to the driveshaft center support bearing, or, in the worst case scenario, damage to the transmission or differential.
  • High mileage vehicles can leak from the transmission oil seals.
  • High mileage or older vehicles develop leaks at the differential seals and cover; the whole unit needs to be resealed to repair the leaks.
  • The bushings for the shifter lever wear out to the point where they break and fall out. This causes excessive movement (loose feel) in the shifter lever and a clanging-type noise when changing gears.
Electrical & Lights
  • The insulation degrades on the engine wiring harnesses because the insulating material falls off of the wires and leaves the conductors exposed. This can cause many problems depending on which wires are exposed and what they touch.
  • Throttle valves can suffer electrical failure.
Heating & Air Conditioning
  • Due to wear of mechanical parts in the control head, the buttons on temperature control assemblies work erratically or not at all. These control heads need to be replaced for this concern or when the display screen starts to fade out.
  • Due to the vacuum actuators going bad, temperature blend doors in the HVAC system may stop working. 

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Mercedes-Benz E320 Recalls and TSBs

Mercedes-Benz E320 Recalls (Recent)

Body, Interior & Misc.: AIR BAGS:FRONTAL
Campaign Number: 98V256000
Dates Manufactured: 07/1998 to 08/1998
Number of Vehicles Affected: 4,163
Model Years Affected: 1999
Date Owner Notified: 11/1998

Defect Summary: VEHICLE DESCRIPTION: PASSENGER VEHICLES. A WRONG CLAMP MAY HAVE BEEN INSTALLED ON THE WINDOW AIR BAG UNITS.

Consequence Summary: THE WINDOW AIR BAG MAY NOT FULLY DEPLOY IN A SIDE-IMPACT COLLISION, INCREASING THE RISK OF INJURY TO THE VEHICLE OCCUPANT.

Corrective Summary: DEALERS WILL INSPECT THE WINDOW AIR BAG UNITS AND, IF THE WRONG OR INCORRECTLY INSTALLED CLAMP IS FOUND, THE ENTIRE UNIT WILL BE REPLACED.

Recall Notes: OWNER NOTIFICATION IS EXPECTED TO BEGIN NOVEMBER 20, 1998.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-FOR-MERCEDES (1-800-367-6372). ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Body, Interior & Misc.: AIR BAGS:SIDE/WINDOW
Campaign Number: 01I005000
Dates Manufactured: 10/1999 to 02/2000
Number of Vehicles Affected: 2,038
Model Years Affected: 2000

Defect Summary: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000 SLK AND E-CLASS VEHICLES. SIDE AIR BAG DEPLOYMENTS HAVE OCCURRED WHEN THE VEHICLE IS LEFT PARKED IN HIGH TEMPERATURES DURING WARMER MONTHS.

Corrective Summary: MERCEDES-BENZ DEALERS WILL REPLACE THE SIDE AIR BAG FREE OF CHARGE. MERCEDES-BENZ HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SIDE AIR BAG. OWNERS CAN CONTACT MERCEDES-BENZ AT 1-800-367-6372, CONCERNING THIS PROGRAM.

Body, Interior & Misc.: AIR BAGS:SIDE/WINDOW
Campaign Number: 00V388000
Dates Manufactured: 11/1996 to 02/1997
Number of Vehicles Affected: 16,255
Model Years Affected: 1997
Date Owner Notified: 02/2001

Defect Summary: VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.

Consequence Summary: INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.

Corrective Summary: DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.

Recall Notes: OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Body, Interior & Misc.: SEAT BELTS
Campaign Number: 03V534000
Dates Manufactured: 08/2003 to 10/2003
Number of Vehicles Affected: 4,348
Model Years Affected: 2004
Date Owner Notified: 12/2003

Defect Summary: ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.

Consequence Summary: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.

Corrective Summary: DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Recall Notes: MERCEDES-BENZ RECALL NO. 2003 120006.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Brakes: SERVICE BRAKES, HYDRAULIC
Campaign Number: 05V133000
Dates Manufactured: 06/2001 to 03/2005
Number of Vehicles Affected: 204,000
Model Years Affected: 2003, 2004, 2005
Date Owner Notified: 08/2005

Defect Summary: ON CERTAIN VEHICLES, THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM MAY PREMATURELY SHIFT TO THE HYDRAULIC BACK-UP FUNCTION MODE, DUE TO DETERIORATION OF THE WIRING HARNESS CONNECTION, OR DUE TO PREMATURE FAILURE OF THE HYDRAULIC PUMP.

Consequence Summary: IN THE HYDRAULIC BACK-UP MODE, THE DRIVER HAS BRAKING POWER SUFFICIENT TO STOP THE VEHICLE, ALTHOUGH GREATER BRAKE PEDAL PRESSURE IS REQUIRED AND THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER.

Corrective Summary: DEALERS WILL INSTALL A BRACKET AND REPLACEMENT GROUND WIRE TO THE SBC PUMP UNIT ON ALL VEHICLES FREE OF CHARGE. ADDITIONALLY DEALERS WILL INSPECT AND REPLACE THE SBC PUMP UNIT IN SL VEHICLES PRODUCED DURING A LIMITED PRODUCTION PERIOD. THE RECALL BEGAN ON AUGUST 8, 2005. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Recall Notes: MERCEDES-BENZ RECALL NO. 2005070007 AND 2005110001. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Brakes: SERVICE BRAKES, HYDRAULIC
Campaign Number: 04V296000
Dates Manufactured: 10/2001 to 05/2004
Number of Vehicles Affected: 143,387
Model Years Affected: 2003, 2004, 2005
Date Owner Notified: 10/2004

Defect Summary: ON CERTAIN VEHICLES, THE ELECTRONIC MONITORING SYSTEM OF THE SENSOTRONIC BRAKE CONTROL (SBC) IS DESIGNED TO MONITOR THE PRESSURE GRADIENT WITHIN THE HIGH PRESSURE LINE OF THE BRAKE SYSTEM. IF AN UNACCEPTABLE PRESSURE GRADIENT IS DETECTED, THE SYSTEM WILL SWITCH, AS IT IS DESIGNED TO DO, INTO THE HYDRAULIC FUNCTION MODE.

Consequence Summary: IF VEHICLES ARE NOT ROUTINELY SERVICED AND HAVE EXTREMELY HIGH MILEAGE COMBINED WITH A HIGH NUMBER OF BRAKE ACTUATIONS, OR A HIGH BRAKE ACTUATION FREQUENCY, THE PUMP MOTOR OF THE SBC MAY RUN OUT OF PERMISSIBLE TOLERANCES, THEREBY TRIGGERING THE HYDRAULIC FUNCTION MODE.

Corrective Summary: DEALERS WILL INSPECT THE SBC HYDRAULIC UNIT, REPLACING IT IF NECESSARY. THE RECALL BEGAN ON OCTOBER 21M 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Recall Notes: MERCEDES-BENZ RECALL NO. 2004 050014.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Electrical & Lights: ELECTRICAL SYSTEM
Campaign Number: 08V303000
Dates Manufactured: 11/2002 to 05/2008
Number of Vehicles Affected: 404
Model Years Affected: 2003, 2004, 2005, 2006, 2007

Defect Summary: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.

Consequence Summary: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.

Corrective Summary: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Recall Notes: MERCEDES-BENZ RECALL NO. 2008 070001.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Electrical & Lights: ELECTRICAL SYSTEM:WIRING
Campaign Number: 95V031000
Number of Vehicles Affected: 50,000
Model Years Affected: 1995
Date Owner Notified: 03/1995

Defect Summary: THE FRONT PASSENGER METAL FOOT REST CAN, OVER TIME, ABRADE THROUGH THE WIRING HARNESS UNDER THE FOOT REST CAUSING THE WIRING HARNESS TO SHORT CIRCUIT.

Consequence Summary: A SHORT CIRCUIT CAN CAUSE THE WIRES TO OVERHEAT, STALL THE ENGINE, OR INADVERTENTLY DEPLOY AN AIRBAG, ANY OF THESE INCREASES THE POTENTIAL FOR A VEHICLE CRASH.

Corrective Summary: DEALERS WILL INSTALL ADDITIONAL WIRING HARNESS CABLE FASTENER TIES AND EDGE PROTECTIVE COVERING FOR SHARP EDGES OF THE METAL FOOT REST.

Recall Notes: SYSTEM: ELECTRICAL; WIRING.VEHICLE DESCRIPTION: PASSENGER VEHICLES.NOTE:IF YOUR VEHICLE IS PRESENTED TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND THE REMEDY IS NOT PROVIDED FREE OF CHARGE WITHIN A REASONABLE TIME, CONTACT MERCEDES BENZ AT 1-800-367-6372. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

Engine: ENGINE AND ENGINE COOLING:ENGINE
Campaign Number: 96V058000
Number of Vehicles Affected: 149
Model Years Affected: 1996
Date Owner Notified: 04/1996

Defect Summary: THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.

Consequence Summary: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Corrective Summary: DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.

Recall Notes: SYSTEM: ENGINE; PULLEY; CRANKSHAFT.VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 6-CYLINDER ENGINES. NOTE: OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME, SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

Suspension & Steering: STEERING
Campaign Number: 03V289000
Dates Manufactured: 01/2003 to 03/2003
Number of Vehicles Affected: 554
Model Years Affected: 2003
Date Owner Notified: 08/2003

Defect Summary: ON CERTAIN PASSENGER VEHICLES, THE NUT ON THE BOLT WHICH CONNECTS THE STEERING GEAR TO THE STEERING COUPLING MAY NOT BE TIGHTENED CORRECTLY.

Consequence Summary: THE LOOSENING OF THE NUT COULD RESULT IN A SLIPPING OF THE CONNECTION OVER TIME, INCREASING THE RISK OF A CRASH.

Corrective Summary: DEALERS WILL INSPECT THE VEHICLES AND TIGHTEN THE NUT ON THE BOLT IF NECESSARY. OWNER NOTIFICATION BEGAN AUGUST 21, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Recall Notes: MERCEDES-BENZ RECALL NO. 2003-08003.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

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Mercedes-Benz E320 Technical Service Bulletins (Recent)

None reported.

 

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Common problems and Q&A
Recalls, ratings & reviews
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Recent Mercedes-Benz Repair Estimates

Wheel Bearing Replacement - Front
2002 Mercedes-Benz E320 in Brentwood, TN
$420 - $623
AC Recharge
2002 Mercedes-Benz E320 in Brentwood, TN
$92 - $131
AC Recharge
2002 Mercedes-Benz E320 in Brentwood, TN
$92 - $131
150,000 Mile Service
1994 Mercedes-Benz E320 in Portland, OR
$614 - $955
Ignition Switch (Lock Cylinder)
2005 Mercedes-Benz E320 in Oceanside, NY
$245 - $313

Most Common Mercedes-Benz Repair Estimates

Brake Pad and Rotor Replacement
$377 - $551
Oil and Filter Change
$69 - $119
Maintenance Service B
$312 - $609
Brake Pad(s) Replacement
$116 - $188
Maintenance Service A
$196 - $282