Now I went to another shop that was recommended to me by a family member after having blown my engine. After going to the other shop, I was still having trouble with my car and hearing noises and rough idle. After a while, parts began to fail and I was having overheating issues. After doing research I came to my own conclusion that it was a head gasket, but didn't want to go the ripoff shop.
I found Carracino's on RepairPal and went to them after seeing they honored a warranty, and after reading excellent reviews. I called them on a Saturday, and they told me to bring my car in Tuesday as the shop was busy.
I brought my car in as soon as they opened Tuesday morning, and was nicely greeted. The guy (forget his name) wrote down what I thought was wrong with my car and after a good conversation, assured me my car was in good hands. Before I left, he told me that they'll give me a call at around 12pm to tell me what the problem was. At 12:10pm the same day, they called me and told me that it wasn't the head gasket, but a whole bunch of minor problems. They told me that the engine I got in my car was just dropped into it and the spark plugs were mismatched and rusty (meaning the original mechanic didn't do his job), which would explain the rough idle. The noises I was hearing was due to random loose nuts and bolts left by the previous mechanic. Also my car was overheating because there was no coolant in the system (my fault) and it was time for me to get an oil change. Now they only called me to let me know what the problem was, and with my OK, they proceeded with the work, which I noticed the other mechanic would do.
I got the car back from them and it was running smoother than the day I bought it, but I kept hearing a whining noise; it didn't grab my attention (this was a week before Christmas). After about 4 days, the whining and screeching became horrendous, after inspecting the problem and going online, I assumed that it was the alternator or its belt. I brought it to them one night after work on the 23rd right before they closed (met the mother of the business, amazing lady). They tried lubricating the belt, which failed, and told me to come back that Friday the 26th.
On the 26th at around 10am, I went without calling, and they told me that the shop was having a delay and to return around 12, which I did. They took my car in, and I stayed in the waiting room, where they do offer coffee, a TV with a remote, outlets, and customer WI-Fi, helping you enjoy your stay. They told me my car was ready after like 2 hours and it was because the alternator belt was slipping. They gave me my car back free of charge, saying that when they did the work on my car the first time, this shouldn't have happened.
Recently, on February 16, I brought my car in because of overheating as soon as they opened. They called me at around 10 to let me know that my radiator had cracked, and would need a new one. Because I trust their work, I told them to do it after they gave me an estimate. By the end of the day, they updated me that my car was ready but they want to test drive it twice to make sure the problem was fixed.
My car is running amazing, but now I think it's time for me to sell it, which they offered to help with.
6/5 Stars definately a happy customer.