Carpenter's Auto Service has been providing the Charlotte community with honest and very friendly automotive repair since 1975. Charles Carpenter, the owner, takes pride in getting to know each one of this customers. Charles believes he offers the kind of quality and service that just about everyone wants and they just haven't met him yet. This commitment was verified in our unbiased review of their recent customers who gave them above average customer service scores and who describe this team as trustworthy, honest. polite, and knowledgeable. This commitment carries over into the technical services they provide. This team of very experienced professionals attends regular training in order to provide repairs that range from tires and wheel alignments, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Carpenter's Auto Service
Charlotte, NC 28215 USA
Auto Repair Experience
- Charles Carpenter, Owner
- Established 1975
- 2 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 80 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Senior Discount
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
I'm still not sure the brakes are performing the way they should. But I have not driven it since the holidays and the inclimate weather we've had. Once i drive the car again I'll know more.
Very Fast and efficient service.
All work done as requested by me they also explain any future problem.
They fixed my car up and found other issues.
Good work. Knowledgeable and friendly mechanics.
They made my used car feel like new!
Courteous and conscientious service.
I returned my vehicle to Carpenter's 1 hour after picking it up because of a recurring issue. They have had the vehicle back now for 2 full weeks without even a phone call to inform me of progress. I definitely don't feel like a priority.
Saved us time and money- we are always happy with their work and honesty!
Always informative, always provides options. So much better than Dealer shops and the best independent run shop I've found.
Excellent, trustworthy service!!
Excellent repair and customer service. Charles is knowledgeable and shared this knowledge with his clients so that they can be confident that their vehicle is repaired expertly. The repair Carpenter's had performed for me caused another part/system to operate inefficiently which, in turn, caused my car to have a rough idle and stall at deceleration. Charles asked that I bring it back at my first opportunity, and he resolved the subsequent issue in 10-15 minutes. He had the background and knowledge to understand how the previous repair would then affect other systems, and was able to fix the issue quickly. No cost for the subsequent correction that was needed. In addition, the waiting room is clean. While this seems to be a small thing, it's actually very important for customers who have to wait for their vehicle to be repaired, including senior citizens. I feel confident referring my aging mother to Carpenter's knowing that she will have to wait on-site. I appreciate Charles, Randy and the mechanics.
Charles and his entire staff are very knowledgeable, personable, honest, and reliable.
They completed work within time and quoted price. Gave me ride to and from shop. Didn't try to sell me anything I didn't want or need.
They consistently exceed expectations.
We have always gotten good service at a fair price and have recommended them to others.
Excellent service, friendly. They went out of their way to help me get a second vehicle home.
They were very nice and very good.
Good service, and friendly.
Was very happy with service and helpful advice.
Excellent work and customer service.
The service is quick and reliable.
Quality and dependable service.
They always do a great job!
They fixed my problem.
Honest, professional service. I can trust that they will not try to deceive me as to what is wrong with my vehicle.
Friendly and knowledgeable.
My alternator went out the day before Thanksgiving, they said they would come get my car while I was at work. They came and picked up my car, and they left me a car in case it took longer than expected. They returned my car same day while I was at work.
I trust their work, my whole family goes there because they are friendly and they stand behind their work. When they do work on your vehicle and something goes wrong with the repairs they will make sure it is taken car of without any inconvenience to you.
They have good service and they are very honest people.
They have been courteous to me, and they always fix my car in a timely manner.
As soon as I called him they got me in right the next day.
I get good service when I take my car there.
They are good. They know what they are doing, they found the issue with my car and they fixed it really fast.
I think they are very honest with their assessments and the work they do.
I have known Charles since he was about 5 or 6 years old, and they do quality work.
The work is always done correctly, and they are very polite and personable.
I have used them for over 30 years and I would not go to anyone else. They have a very clean shop. They are polite, courteous and I always enjoy my visits to their shop.
They are excellent at what they do, their work is good and they charge decent prices.
They were able to fix my car after I had been to multiple shops that couldn't figure out what was wrong. Their services are a little more expensive, but they stand by their work.
They take care of my car, and when they think my car needs something, they let me know and take care of it. They are just so friendly. We have conversations when we go in there. I just feel so comfortable when I go in there.
They are very knowledgeable, they explain the issues to me in a way that I can understand and over the years they have generated a lot of trust.
I still ended up having some issues with my car after they did the work.
They do good work, they always take really good care of my car.
They do good service, they stand behind their work and they are very good at what they do.
They have always done a good job. They are efficient, they do good service for the money you pay. Overall I have had great experiences with them.
They provide excellent service.
They have good prices. They are trustworthy, honest, and they are a great company. They are very kind and very helpful.
They do good work and they are very friendly.
Excellent service, they tell you what they are going to do and they are a good bunch of folks.
They offer good quality services that I can trust.
He is great at his job. He knows what he is doing, been working at this shop for a long time and he is extremely confident in what he has to say. He doesn't try to rip you off.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service