Carpenter's Auto Service
✓ RepairPal Certified
5817 Joyce Dr
Charlotte, NC 28215 USA
View map and get directions
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
Call now:
(704) 994-8790

Auto Repair Experience

  • Charles Carpenter, Owner
  • Established 1975
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 80 Years of Car Repair Experience

Carpenter's Auto Service has been providing the Charlotte community with honest and very friendly automotive repair since 1975. Charles Carpenter, the owner, takes pride in getting to know each one of this customers. Charles believes he offers the kind of quality and service that just about everyone wants and they just haven't met him yet. This commitment was verified in our unbiased review of their recent customers who gave them above average customer service scores and who describe this team as trustworthy, honest. polite, and knowledgeable. This commitment carries over into the technical services they provide. This team of very experienced professionals attends regular training in order to provide repairs that range from tires and wheel alignments, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • Charles Carpenter, Owner
  • Established 1975
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 80 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Charles Carpenter founded Carpenter's Auto Service in 1975, at the age of 17, as a small two-bay shop, performing basic auto repairs on friends and family members' vehicles. As the business expanded and the workload grew, he hired his first employee, David Giancarlo, in 1983. The business continued to grow, and the need for more work space arose. In 1985, Carpenter expanded the size of the shop from two bays to six, and hired multiple technicians and service writer to keep the operation running smoothly. Today, 31 years later, Carpenter's Auto Service is still proudly serving Charlotte and the surrounding area with the most knowledgeable and experienced ASE Certified technicians, latest equipment and technology, and unmatched customer service. If you are an existing customer, Carpenter's Auto Service thanks you for your loyal patronage. If you haven't visited yet or are new to the area, be sure to stop by and see the difference a personal touch makes.


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Overall Rating

39 Verified Reviews

Customer Reviews

by Verified Customer April 14, 2016

They completed work within time and quoted price. Gave me ride to and from shop. Didn't try to sell me anything I didn't want or need.

by Verified Customer April 12, 2016

Good people.

by Verified Customer April 11, 2016

They consistently exceed expectations.

by Verified Customer April 08, 2016

We have always gotten good service at a fair price and have recommended them to others.

by Verified Customer April 05, 2016

Excellent service, friendly. They went out of their way to help me get a second vehicle home.

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by Verified Customer March 10, 2016

They were very nice and very good.

by Verified Customer February 22, 2016

Good service, and friendly.

by Verified Customer February 19, 2016

Was very happy with service and helpful advice.

by Verified Customer January 29, 2016

Excellent work and customer service.

by Verified Customer January 26, 2016

The service is quick and reliable.

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by Verified Customer January 21, 2016

Quality and dependable service.

by Verified Customer September 23, 2015

They always do a great job!

by Verified Customer September 21, 2015

They fixed my problem.

by Verified Customer August 25, 2015

Honest, professional service. I can trust that they will not try to deceive me as to what is wrong with my vehicle.

by Verified Customer November 26, 2014

My alternator went out the day before Thanksgiving, they said they would come get my car while I was at work. They came and picked up my car, and they left me a car in case it took longer than expected. They returned my car same day while I was at work.

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by Verified Customer November 26, 2014

I trust their work, my whole family goes there because they are friendly and they stand behind their work. When they do work on your vehicle and something goes wrong with the repairs they will make sure it is taken car of without any inconvenience to you.

by Verified Customer November 24, 2014

They have good service and they are very honest people.

by Verified Customer November 21, 2014

They have been courteous to me, and they always fix my car in a timely manner.

by Verified Customer November 21, 2014

As soon as I called him they got me in right the next day.

by November 20, 2014

I get good service when I take my car there.

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by Verified Customer November 20, 2014

They are good. They know what they are doing, they found the issue with my car and they fixed it really fast.

by Verified Customer November 19, 2014

I think they are very honest with their assessments and the work they do.

by Verified Customer November 19, 2014

I have known Charles since he was about 5 or 6 years old, and they do quality work.

by Verified Customer November 17, 2014

The work is always done correctly, and they are very polite and personable.

by November 14, 2014

I have used them for over 30 years and I would not go to anyone else. They have a very clean shop. They are polite, courteous and I always enjoy my visits to their shop.

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by Verified Customer November 14, 2014

They are excellent at what they do, their work is good and they charge decent prices.

by Verified Customer November 14, 2014

They were able to fix my car after I had been to multiple shops that couldn't figure out what was wrong. Their services are a little more expensive, but they stand by their work.

by Verified Customer November 13, 2014

They take care of my car, and when they think my car needs something, they let me know and take care of it. They are just so friendly. We have conversations when we go in there. I just feel so comfortable when I go in there.

by Verified Customer November 13, 2014

They are very knowledgeable, they explain the issues to me in a way that I can understand and over the years they have generated a lot of trust.

by Verified Customer November 13, 2014

I still ended up having some issues with my car after they did the work.

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by Verified Customer November 12, 2014

They do good work, they always take really good care of my car.

by Verified Customer November 11, 2014

They do good service, they stand behind their work and they are very good at what they do.

by Verified Customer November 11, 2014

They have always done a good job. They are efficient, they do good service for the money you pay. Overall I have had great experiences with them.

by November 07, 2014

They provide excellent service.

by Verified Customer October 31, 2014

They have good prices. They are trustworthy, honest, and they are a great company. They are very kind and very helpful.

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by October 30, 2014

They do good work and they are very friendly.

by Verified Customer October 30, 2014

Excellent service, they tell you what they are going to do and they are a good bunch of folks.

by Verified Customer October 22, 2014

They offer good quality services that I can trust.

by October 20, 2014

He is great at his job. He knows what he is doing, been working at this shop for a long time and he is extremely confident in what he has to say. He doesn't try to rip you off.

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