» » » Carmine's Import Service

Carmine's Import Service

318 W Mountain St, Kernersville, NC 27284 Map & directions

Call Now: (336) 521-7355

See more real customer reviews

About Carmine's Import Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
90
Tools & Equipment
91
Customer Service
96
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

Carmine's Import Service is ready to handle all of your European vehicle service and repair needs. They have an excellent staff of experienced, well-trained technicians who have the most up to date diagnostic equipment available. This allows for accurate and efficient diagnoses of just about any problem they come across. After the problem is diagnosed, repairs are completed with confidence and backed with a 36-month/36,000 mile warranty. This basic warranty can be extended to four years or 50,000 miles (please inquire with the shop for all the details). 

Message from the Shop

Carmine's Import Service can take care of all your service and repair needs from oil changes to major repairs, and you have the confidence of taking your car to a Bosch Authorized Service Center. Our staff includes two ASE Certified Master Technicians. We specialize in European Imports, however we can take care of all of your car needs no matter the make. At Carmine’s Import Service, our #1 goal is 100% customer satisfaction and we place a lot of emphasis on strong customer service, high quality workmanship and expert advice so that you minimize your maintenance expenses. You may also take advantage of our Night/Early Bird Drop Service Box. We also have shuttle service and loaner cars available if your vehicle will be with us for an extended stay. We offer up to a 3 Year / 36,000 Mile Warranty on parts and labor for most service. We promise to provide you with the highest quality of work and customer service you will find in the Piedmont Triad; guaranteed!

Auto Makes We Service

Acura Audi BMW
FIAT Infiniti Jaguar
Land Rover Lexus Mercedes-Benz
Mini Porsche Saab
Smart Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Hybrid/Electric Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair Upholstery Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Inspection Gas/Diesel Heated Waiting Room Loaner Car
Military Discount Parts/Accessories Rental Car Se Habla Espanol
Senior Discount Service Guarantee Shopping Nearby Shuttle
Store Towing Warranty Accepted Wireless Internet

Customer Reviews 7 verified reviews (11 total)

Sort by: Date | Helpful
Carmine's Import Service
Verified Customer
March 10, 2012

It's been a very good experience, and they have always been very cordial and helpful.

Flag This
Carmine's Import Service
Verified Customer
March 02, 2012

They are very, very great there. They accommodate you 100 percent. If you need a ride from anywhere, they pick you up. They will bring you back. They bring you a car if need be. They never leave you stranded. They are nice and family owned as an operation.

Flag This
Carmine's Import Service
Verified Customer
March 01, 2012

I have been a client of theirs for probably over ten years, and they will tell you about potential repairs, but they will give you a window, and tell you, this is isn't something that needs to be done today, where a typical shop will tell you its got to be done now. It's totally honest. In ten years they have always been truthful with me. That is an extremely good trait. I have total trust in them because of that. I trust them implicitly.

Flag This
Carmine's Import Service
Verified Customer
February 29, 2012

I didn't take my car to another dealer, or somewhere else to get another price. I felt it was a little high.

Flag This
Carmine's Import Service
Verified Customer
February 24, 2012

It was a good experience, they have good people, and I would return to them again.

Flag This
Carmine's Import Service
Verified Customer
February 23, 2012

I really appreciate Brian keeping up with letting you know what's up, or what's going on, and just keeping you in the loop about your vehicle. I bought a vehicle that was not licensed, and it needed several repairs to get plates for it and it took a lot of work and a lot of hard time. Brian really kept me in the loop about everything that was going on. I really appreciated that.

Flag This
Carmine's Import Service
Verified Customer
February 10, 2012

They are great. They do the work . They are on time. They are reasonably priced. You can't beat them.

Flag This
Carmine's Import Service
January 11, 2011

We have had great service for our Volvo and BMW cars. Concientious, fair, flexible on scheduling. I have absolute trust and confidence in the quality of work their technicians do. (spoken from someone with 40 years in the automotive and transportation business).

Flag This
Carmine's Import Service
January 10, 2011

You NEVER have to worry about what you are told is wrong with your car or what is needed to fix it. Carmine has an impeccable reputation & work ethic. I would recommend him to anyone and have many, many times.

Flag This
Carmine's Import Service
November 29, 2010

I have been bringing my 2005 Audi 3.0 to Carmine's for a few years now. They do fantastic work at a fair price. Bring your car here if you are looking for an honest mechanic, and we all know they are hard to find. They are the only ones I trust to work on my car, and I love my car.

Flag This
Carmine's Import Service
November 29, 2010

This is the only place I would take my BMW to get fixed or make a modification. The crew is very knowledgable and honest which are the two most important things to me. The loaner car just made things convenient.

Flag This
Get Directions to Carmine's Import Service
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:8:00am to 5:30pm
Tue:8:00am to 5:30pm
Wed:8:00am to 5:30pm
Thu:8:00am to 5:30pm
Fri:8:00am to 5:00pm
Call Now:

(336) 521-7355

Auto Repair Experience

  1. Carmine Cupani, Owner
  2. Established 2008
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 40 Years of Car Repair Experience
  6. 2 ASE Master Auto Technicians