Carmine's Import Service is ready to handle all of your European vehicle service and repair needs. They have an excellent staff of experienced, well-trained technicians who have the most up to date diagnostic equipment available. This allows for accurate and efficient diagnoses of just about any problem they come across. After the problem is diagnosed, repairs are completed with confidence and backed with a 36-month/36,000 mile warranty. This basic warranty can be extended to four years or 50,000 miles (please inquire with the shop for all the details).
Carmine's Import Service
Kernersville, NC 27284 USA
Auto Repair Experience
- Carmine Cupani, Manager
- Established 2008
- 4 Auto Repair Mechanics on Staff
- 3 ASE Certified Auto Technicians
- 75 Years of Car Repair Experience
- 2 ASE Master Auto Technicians
- James Mandanici, Manager
- Dillon Saintsing, Service Manager
- Check Engine Light
- Classic Car Repair/Restoration
- Collision Repair & Paint
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Vehicle Detailing
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Child Friendly
- Early Bird Dropoff
- Extended/Evening Hours
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Military Discount
- Rental Car
- Se Habla Espanol
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
The staff there was very professional both of the guys at the front desk. I really appreciate the service that you all provide and I trust them.
Dillion is ALWAYS very polite and explains everything in a respectful manner! I can send my daughter to them and know she will not be taken advantage of! I cannot say enough kind words about them...the work is as good as the customer service...spot on every time.
Good customer service but kept my car all day for an oil change.
I felt like I was treated like family.
Excellent services very well knowledge stuff and mechanics. The cons, too expensive comparing with other shops in Greensboro area.
Everyone was nice/friendly and explained everything that was done to my SUV.
They were very professional and did a good job as far as I'm concerned, however I felt that they didn't work continuously and it took longer than it should. We waited 8 hours at the shop.
They try to get you to do service you did not ask for.
Staff are professional and friendly. Our car was towed to the shop for repair. The car was repaired as requested.
Extremely informative and thorough evaluation of my cars needs. I also appreciated the technology used to text me and email me regarding my service appointment. The staff was extremely professional and knowledgeable.
Really helpful and knowledgable staff, very professional,and courteous. 3x longer warranty on a repair than the Porsche dealer.
Service was very thorough and efficient. I would recommend Carmine's for service and repair of any import vehicle.
Rear brakes installed on my Volvo S60.
Great place with great people that go above and beyond.
My last experience was not good. My wasn't fixed initially when I brought it in, and ending up needing entirely different parts to correct the issue. My car was kept for a very long time and my bill went up several times after they learn they didn't add in gaskets, seals, etc. A piece broke while they were removing the item but I was charged for this part as well. I will not be taking car back even with the warranty because I have no faith they would admit to being the cause of further problems if they were to occur.
I am a satisfied customer.
Excellent. I am happy with how the car was taken apart, repaired, and reassembled.
Staff is always friendly, knowledgeable, competent and fair.
Carmine's is the best! I love my car, and his team of technicians are all certified, and extremely knowledgeable. They're the only people I will trust with my Audi.
They never fixed the problem. I paid for the most expensive oil change ever. I kept being told that they just needed to put there heads together on how to proceed with my vehicle. After 3 days of that I came and picked my vehicle up.
Knowledgeable effective service.
Very thorough and professional. Especially liked the emailed PDF copy detailing everything that was done during my visit.
Great knowledge and service.
Slow somewhat unorganized service. Suggested repairs were a bit premature.
Thank you for taking the time to give us some feedback. We always appreciate it, that is how we learn and grow. I remember your situation and yes it was not the norm due to the trouble we did have with our vendor and shipping at the post office. However you are right and the buck stops with us so we take full responsibility. As far as the repairs that were suggested we recommended diagnosing your diesel fuel line because it was pouring fluid. Feel free to call us with any questions or concerns which you may have. Thank you for your business.
Great job on repair and fair pricing.
Timely service, good communication, and quality work.
Polite and knowledgeable service.
I found them to be knowledgeable, competent, honest and efficient.
Carmine's offers prompt service. The staff is friendly and very knowledgeable.
Seemed to be extremely busy at time I visited. Service was excellent, but very limited parking area.
Fast, friendly, professional service. Clean shop environment. Email with photos is very valuable.
Service was excellent.
I am sorry you felt as if our service was too expensive. We do offer a 3 year / 36,000 mile warranty on most parts and labor which is the best in the Triad. If you were able to get a better price somewhere else for the same service feel free to provide us with an estimate you had received and we will look it over. If it matches the service we recommended along with the warranty we offer, we would be more than happy to match and/or beat it. Thank you for the review.
Pricing is the same as the dealer, repair time is quite long. Carmine's will recommend lots of additional work to bump up the ticket.
Thank you for your review. The following took place with your 2003 BMW M3. CUSTOMER STATES THAT VEHICLE IS MISSING AND HAS ENGINE CODES. OUR TECHNICIAN FOUND THAT #4 INJECTOR IS FAULTY. WE RECOMMENDED PERFORMING VALVE ADJUSTMENT, REPLACING ALL INJECTORS, ALL COILS, AND ALL PLUGS. ALSO RECOMMENDED PERFORMING A FUEL/AIR INDUCTION/PLENUM SERVICE TO CLEAN CARBON FROM INTAKE VALVES. ALSO RECOMMENDED AN OIL SERVICE SINCE OIL CAN BE CONTAMINATED WITH FUEL FROM ENGINE MISIFIRING AS PRE-CAUTION. WITH YOUR PERMISSION WE REPLACED 6 FUEL INJECTORS AND 6 SEALS. I am sorry you felt our price was the same as the dealer. We will always beat the dealer's price for the same work and with the same warranty we offer (3 year / 36,000 mile). Please contact us if you have any concerns. Safe Driving.
Service took too long. Getting updates and information was not timely and efficient.
Thank you for the review, while your vehicle did take longer than normal to service, understand that parts for a 1997 Jaguar XJ-6 are not easy to get. We had to order door handle rods and they had to come from overseas since that is not a normal stock item for a car of your year and make. You are correct though, our updates and information should have been more prompt and we will strive for that in the future. Let us know if you have any concerns or questions. Thank you for your business.
Volvo was serviced twice within 2-3 month period. So far I can say Carmine's quality service and rapid service have been great. Courteous, friendly crew.
Carmine's is my big town go to in my small town! Great owner, staff and service! This trip was for wax and detail and my 98 Mercedes 300SD looks brand new. I have been with Carmine since before I purchased this fine car. They checked it out - I bought it and they have restored it from the get go! The best!!
The staff at Carmine's are very professional, courteous, and friendly. They had everything done in a timely manner and their place of business was very clean, laid back, inviting and also family friendly!! I will definitely go there again for my automobile services!!
I have been impressed with their attention to detail and professionalism. I also like their follow-up.
The original service I had done was not done correctly, the car began leaking coolant on the way home from the shop (5mi) I had to bring it back and was told it needed additional repairs which cost me a lot more money!
Thank you for the review. Your 1990 BMW 325 originally came in for a free BMW Track Inspection. We recommended a power steering flush do to the age and condition of the fluid. With your permission we performed the power steering service. It turned out that you had to come back due to a leaking thermostat and coolant hose which were not leaking at the time of the track inspection. If they were leaking at the time of inspection your vehicle would have not passed. We thank you for your review. Please contact us with any concerns/questions which you may have.
Work done on time and good quality Hourly rate is rather high so not 100%
I was pleased with the service.
They were very friendly and professional.
I've always gotten good, honest service from Carmine's.
They provide fast and affordable service every time!
Carmine is a good guy and runs an honest shop.
I have been nothing but pleased with Carmine's since my first visit. Professional, incredibly knowledgeable, and friendly to boot!
They quickly diagnosed the problem and accurately estimated the cost to repair.
Knowledgeable and easy to deal with.
It's been a very good experience, and they have always been very cordial and helpful.
They are very, very great there. They accommodate you 100 percent. If you need a ride from anywhere, they pick you up. They will bring you back. They bring you a car if need be. They never leave you stranded. They are nice and family owned as an operation.
I have been a client of theirs for probably over ten years, and they will tell you about potential repairs, but they will give you a window, and tell you, this is isn't something that needs to be done today, where a typical shop will tell you its got to be done now. It's totally honest. In ten years they have always been truthful with me. That is an extremely good trait. I have total trust in them because of that. I trust them implicitly.
I didn't take my car to another dealer, or somewhere else to get another price. I felt it was a little high.
Thank you for the review. Always feel free to get another estimate. If another shop and/or dealer can match our price and warranty for the same service we recommended we will match or beat it. Feel free to contact us with any concerns you may have. Safe driving.
It was a good experience, they have good people, and I would return to them again.
I really appreciate Brian keeping up with letting you know what's up, or what's going on, and just keeping you in the loop about your vehicle. I bought a vehicle that was not licensed, and it needed several repairs to get plates for it and it took a lot of work and a lot of hard time. Brian really kept me in the loop about everything that was going on. I really appreciated that.
They are great. They do the work . They are on time. They are reasonably priced. You can't beat them.
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