RepairPal’s Comprehensive Evaluation
CarMasters Automotive has much of what we look for in a certified shop. They have a well rounded group of employees with a lot of experience, and they support that team with the training, tools, and equipment they need to tackle most any problem their shop will encounter, all with a 24 month, 24,000 mile warranty! They back this up with amenities that show a commitment to customer service; shuttle service, WiFi, extended business hours, and they are open Saturdays. We were impressed with CarMasters, we think you will be too!
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|Child Friendly||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Financing||Free Estimates||Heated Waiting Room||Loaner Car|
|Military Discount||Open 24 Hours||Open Saturday||Rental Car|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
|Warranty Accepted||Wireless Internet|
Customer Reviews (8 reviews)8 Sort by: Helpful |
When my 2010 Escape had a check engine light come on, Carmasters owner, Jim, checked it out himself. He explained the problem, a oxygen sensor. He told me that replacing it would turn the light off, but warned me that it might come back on in a few weeks for another problem that often happens. When it did, six weeks later, I did not worry because he had told me it might happen. They quickly ordered the Ford parts, made the repair, and it has been happy motoring for months now. Thanks Jim.
I would like to take a moment to thank jim and chuck at
Carmaster Automotive on Newtowntown Rd Va Beach,Va 23462
On two Incidents they put me back on the road with fast and
efficient service The thing that impressed me most was the
was the positive attitude that both men displayed when
they saw my problem they put my truck in the shop got the
parts made the repairs on both times and got me back on
the road again.I would like to thank the staff here
and would recommend the service that I received and the prompt
service of all Employees involved.
Again thanking you for the very good service I received
Louis L Werner Jr
I am a satisfied customer of Carmaster's. I had a problem with my AC. I had already taken my car elsewhere and they did not corrected the problem. While I was stopped, whether in traffic or at a light the air blew out hot. Hot weather in Virginia with no AC was miserable. Well, They detected a broken seam in my radiator. They replaced the radiator and now I get cold air blowing anytime I need it.
I have had other work done by Carmaster's. They do a great job!
My daughter has taken her car there for several different problems, the most memorable was that they replaced her timing belt just before her second daughter was born last year. It gave all of us great peace of mind.
I trust them and have always found them to be very honest, fair priced and professional.
E. Carlson Va. Beach, VA
Jim and his crew are great automotive technicians. It is a mom and pop brick and mortar store, but it has some serious perks (free loaner, WiFi, extended hours, etc). Prices are very reasonable and affordable. They worked with me on my "new" used car and told me what needed fixed right now and what could wait for a couple months. Definitely a repeat customer for their service.
They charged me $32 to aim my headlights...which took 5 minutes. They claimed that the state sets the price for the machine. So they charged me $32 for 5 minutes of labor. My friend owns a shop and says he charges $5 for aiming headlights. When I asked about the price he didn't give me a clear explanation and when I questioned the price he just repeated the same thing. They are dishonest and overpriced.