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Carlton Automotive, Inc.

1318 Center Avenue, Oostburg, WI 53070 Map & directions

Call Now: (920) 797-4958

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About Carlton Automotive, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
87
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Carlton Automotive has been serving Oostburg and the surrounding communities since 1981 when it was a small used car dealership and repair facility. In 2000 they expanded their business to incorporate an express lube and tire area. They have grown to a staff of over 15 all while continuing the please and delight their customers, this was verified in our unbiased survey of their recent customers where they scored well above average. This large staff of over 15 is a mix of very experienced veterans and up and coming technicians. The more senior staff attends the ongoing training that is needed to ensure professional repairs are possible on your modern vehicles. An investment has been made in the automotive tools and computer diagnostic equipment that is needed to perform a wide range of repairs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Saturday service, local shuttle service, loaner vehicles, early bird drop off, and a clean comfortable waiting area is available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

Service & Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Free Estimates Heated Waiting Room Loaner Car
Open Saturday Parts/Accessories Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Carlton Automotive, Inc.
Verified Customer
December 27, 2013

Timely, friendly, courteous, competent service & competitive charges. I have been doing business with Carlton for many years and have never been disappointed. The staff has always been willing to go out of its way to provide customer satisfaction.

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Carlton Automotive, Inc.
Verified Customer
December 26, 2013

Great service.

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Carlton Automotive, Inc.
Verified Customer
December 18, 2013

The quality work and speed it was done in, and the people working there are all excellent. I know the people there pretty well.

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Carlton Automotive, Inc.
Verified Customer
December 17, 2013

They were very polite and accurate with the diagnosis of my car in fixing it. They were just really good. They were very prompt with their tow truck.

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Carlton Automotive, Inc.
Verified Customer
December 13, 2013

They have good service and do a good job. It is close.

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Carlton Automotive, Inc.
Verified Customer
December 06, 2013

I have worked with Carlton for thirty years. I have never been disappointed with his service. The people who work there are to be congratulated because of being nice guys.

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Carlton Automotive, Inc.
Verified Customer
December 05, 2013

Service is always provided in a timely manner by experienced and friendly staff. I have been going to Carlton for over 30 years, and have always been please with the level of service provided by them.

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Carlton Automotive, Inc.
Verified Customer
December 04, 2013

They're reliable and do fast, good work. It is convenient and close to where I live.

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Carlton Automotive, Inc.
Verified Customer
December 03, 2013

They're very good with their work. They're very friendly and explain what they are doing.

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Carlton Automotive, Inc.
Verified Customer
December 03, 2013

We are very satisfied with the service. We were very happy.

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Carlton Automotive, Inc.
Verified Customer
November 29, 2013

Very friendly. Personable staff. They always have time to see my auto. Service is quick.

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Carlton Automotive, Inc.
Verified Customer
November 19, 2013

Service was excellent everyone was friendly and just an all around great experience.

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Carlton Automotive, Inc.
Verified Customer
November 19, 2013

Good Service and friendly technicians.

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Carlton Automotive, Inc.
Verified Customer
November 16, 2013

Friendly staff, trustworthy mechanics, good explanation of required repairs, fair price, completed when promised.

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Carlton Automotive, Inc.
Verified Customer
November 15, 2013

We are extremely liking them. Everything they do. They explain everything they do and when we ask they do things for us. We are happy with them and they check into things for us. They do quality work.

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Carlton Automotive, Inc.
Verified Customer
November 08, 2013

We're satisfied

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Carlton Automotive, Inc.
Verified Customer
November 05, 2013

Exemplary professionalism demonstrated by staff.

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Carlton Automotive, Inc.
Verified Customer
October 17, 2013

They are honest and do a good job, friendly and don't seem to try to sell you something you don't need.

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7 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
(3) by Dan and 2 other verified reviewers
(1) by Karen
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:00am to 5:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(920) 797-4958

Auto Repair Experience

  1. Carl Roethel & Tony Heinen, Owners
  2. Established 1981
  3. 5 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 82 Years of Car Repair Experience