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Carlife Professional Auto Service-Gilbert

4461 E Baseline Rd, Gilbert, AZ 85234 Map & directions

Call Now: (480) 696-7306

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About Carlife Professional Auto Service-Gilbert

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Carlife of Gilbert is a fairly new location of the Carlife franchise but it places the same emphasis on quality and professionalism as the other RepairPal Certified locations. Eddie Mrok,the president, has instilled in his staff a high level of professionalism and customer communication to ensure a very high level of customer service. This attention to detail carries over into the shop and throughout the organization. They invest in the training that is needed to take care of their customers and their cars. An investment has been made in some of the best automotive tools and computer diagnostic equipment to ensure professional accurate repairs are made the first time. For your convenience they offer a local shuttle service, rental cars, early bird drop off, Saturday hours, and a very clean comfortable waiting area with refreshments, and wireless Internet.

Message from the Shop

CarLife is an Arizona-based automotive repair and service company dedicated to unparalleled customer service and communication.

We believe auto service should focus on the driver’s needs. We see the vehicles that we drive as a tremendous blessing, and we are honored to take care of your transportation needs.

How are we different? We combine the class of the past with modern innovation in a friendly, worry-free environment. You’ll like the way we do business.

It’s Your Investment

The average new car is a nearly $30,000 investment – other than buying a home, it’s one of the largest purchases we make. So if we seek out professionals to do our taxes, insurance, and legal affairs, why would we do anything less for our car?

You should expect nothing less for your car than an expert in automotive repair and maintenance to take the best possible care of that investment.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Financing Open Saturday
Open Weekends Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Wireless Internet

Customer Reviews 22 verified reviews

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 27, 2013

Good service, however, the repair that I was hoping to get fixed did not get fixed. Nor could they recommend what needed to be done.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 27, 2013

Friendly and great price for oil change, but they were not able to diagnose a taillight issue and they failed to follow through with sending me an estimate via email as promised

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 25, 2013

I appreciate the service, honesty, and friendliness with work that is done right and re-done at no cost.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 23, 2013

Service was great. Car runs great.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 20, 2013

Great results.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 16, 2013

Excellent service.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 16, 2013

I've been very impressed with the greeting and attention I receive and the prompt service.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 16, 2013

They are very good and have taken extremely good care of me, they are all very nice and explain everything in detail....

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 15, 2013

They provided great service!

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 13, 2013

The did a great job.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 11, 2013

They have a very professional staff who researched my questions and got back to me with detailed answers.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 07, 2013

Excellent customer service. Everyone there including the mechanic went above and beyond my expectations.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 02, 2013

Carlife is great! The waiting room is lovely and smells great. Most autoshops have a hot, stinky little room you have to wait in, but the one at Carlife looks like a nice Dr.'s office. Every time I go to Carlife, whoever helps me is informative and professional. They always have the car out in a timely manner, and so far their prices are reasonable.

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Carlife Professional Auto Service-Gilbert
Verified Customer
November 01, 2013

They were understanding of my situation and helped find a solution to fix my car that was affordable.

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 28, 2013

I have been extremely satisfied with the service I received at Car-life.

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 28, 2013

Great services and prices.

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 19, 2013

Quality and honest servive.

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 19, 2013

Friendly honest service.

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 16, 2013

The entire is very professional and thorough.

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 14, 2013

They have a professional staff that knew their stuff and explained it in terms I could understand

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Carlife Professional Auto Service-Gilbert
Verified Customer
October 03, 2013

TJ at the front counter was the most pleasant and realistic automotive person I have ever dealt with.

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Carlife Professional Auto Service-Gilbert
Verified Customer
September 19, 2013

The professionals at CarLife are always helpful and friendly. They are willing to show you what needs to be repaired and why that item needs repair. In short they are trustworthy, reliable, and do excellent work.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(480) 696-7306

Auto Repair Experience

  1. Eddie Mrok, Owner
  2. Established 2013
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians