We love finding shops that are open on Saturday, but being open on Sunday is almost unheard of. And not only is this shop open seven days a week, they are open until 9pm every day. It doesn't get more convenient than that! At Cardinal Plaza, we found a very dedicated group of technicians who have been together for a long time and have a combined 91 years of experience between them. Three of their five techs are ASE certified and all attend regular training. Cardinal also offers shuttle rides, loaner cars, and the fact that they are a Shell gas station adds a level of convenience you don't see at many shops, earning Cardinal a high score in the Customer Conveniences section of our survey.
Cardinal Plaza Shell
Springfield, VA 22152 USA
Auto Repair Experience
- Cameron Carter, Manager
- Established 1969
- 5 Auto Repair Mechanics on Staff
- 3 ASE Certified Auto Technicians
- 91 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Early Bird Dropoff
- Extended/Evening Hours
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Military Discount
- Open Weekends
- Rental Car
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
Overpriced and didn't resolve my car's issue
Ok. But issue is intermittent so hard to diagnose and fix
Have used Cardinal Plaza Shell for over 40 years... very satisfied with work, and honesty.
We like the work you do and the coupons you send us to apply towards future jobs. Thanks!
I was so impressed with the young man who fixed my tire; I gave him a $5:00 tip. I guess that says it all! I continue to be a very satisfied customer.
PAUL G. PATTON, Colonel, USAF (Ret.)
Everything went well.
Everyone was very helpful and the service was great.
Work was fine.
I love how you can leave your car to be state inspected and emission and they will call you when it's ready.
Very courteous employees and great customer service. Love the teamwork at this Shell and also how nice they treat the customer. The holiday decorations are great too!
I love Cardinal Plaza Shell. If they performed major mechanical on diesel engines, I'd take all my cars there.
Missed a bad gasket on the oil change, causing oil leakage. Fixed right away at no cost with oil topped off.
Excellent service and very professional, as always.
service provided same day!
My car needed additional work. I wholeheartedly trust CFS, but this time I had to find someone less expensive (repair was over $2000).
I am totally confident in the service I get at Cardinal Plaza Shell. Everyone I meet is professional and helpful in every way.
As always, it was easy to have the service I needed taken care of efficiently in a timely manner by personable, caring employees.
Took my car in for an oil change as well as tire rotation and balance. I love they have free wifi. I was able to get work done as I waited for my car. They completed the work in an hour and I was on my way.
Always the best. Thanks.Lukuku
My favorite gas station.
You guys are the best..been bringing cars there for over 20 years...
Very much appreciated that they offered to drop my car off to me!
Have never had a bad experience in the 11 years I've been going to them - since I moved to Virginia - would recommend to anyone!
The service performed is very professional.
I have never had a bad experience at the cardinal forest shell. I recommend this shop to everyone I know.
Friendly service as usual.
Quick, professional service as always!
always pleased with the work Shell does on our cars.
The oil change was quick and professional as usual. The tire pressure light was on when I took it in, and was still on when I picked it up. No mention in the paperwork. Turns out, I had a dead TP sensor. This is the sort of thing Cardinal Plaza usually gets right.
Excellent service, as always!
very good experience.
Excellent service. Work was done exactly as expected and car was ready earlier than it was promised.
station is very clear about why the work is needed. Staff is knowledgeable and pleasant.
I have been with Cardinal Plaza Shell for about 30 years. The story I tell is this. Long ago (+ or - 25 years) I took my car there for a pre-trip inspection and tune up. However, on the road to Michigan the car performed badly - burning enormous amounts of fuel. I called them from Michigan to voice my discontent. I was told to take my car anywhere I wanted there and get it fixed and also bring in my gas receipts and they would reimburse me for all my expenses. I have been dealing with them ever since - any and all service stations can make a mistake, but only a few will unconditionally stand behind their work. Integrity, Fair Prices, Fast Service, Community Minded. CP Shell also runs charitable programs in which they match funds of customer donations to support, wounded military veterans & families, first responders, homeless, the poor and disadvantaged persons. I can count on their repair estimate to be fair and reasonable - they will also tell you when you do not need the repair you thought you did. I am proud to be associated with them.
Keep up the good work.
The customer service is what keeps our family coming back for all service and repairs. I like the fact that your employees have been with you for a long time. It's good to see familiar faces and talk with people who remember us.
We always feel welcomed and confident that our cars will be taken care of quickly and efficiently, and at a fair price...when there was a glitch and parts did not arrive on time, another car was immediately made available to me to use at no cost....with free pick up from my home, to boot :) Thank you, Cardinal Shell!!
Always have a rewarding experience at Cardinal Plaza Shell!
Always have had good service at this Shell.
Have has CS work on all my car. Quality work but more important they take care of their customers.
My windshield wipers were not installed correctly and I needed to return to the shop, where they fixed them for free. Also, I did not hear from them for much of the day and needed to call a few times to learn the status of my car
Cardinal Plaza has performed virtually all of my mechanical needs for almost a decade. This time, they performed a simple oil change. Nonetheless, the service, workmanship and professionalism experienced was superior in every regard.
Very good experience
Also provided a ride home while work was being done
Very good experience
Also provided a ride home while work was being done
Service was excellent and staff was courteous and explained everything along with estimate before work was performed.
This was like every other time here. Respectful, honest and trustworthy
Good job on routine service.
Service was good! I also appreciated the ride home from George, and you all had great records (knew a repair I requested had been done previously).
We're very happy with the service!
fast & good
I have used them for service for years and have always been pleased with there service.
Sliding door fixed
Nail caused flat tire. CP Shell fixed it immediately, and more importantly, looked at all the tires and helped us understand the wear and aging which could lead to safety issues. This was done by the young man doing the work, as he was truly concerned about our safety. I expected the repair, but I valued his concern and communications. Good Job.
The quality of the work and client treatment is great. The office staff always has time to talk about the work and what needs to be done. And to take care of you. That is why I keep coming back AND recommend others to the station.
My experiences have been uniformly excellent throughout the 20+ years I've been going to CPS.
Cardinal Shell has great customer service and I didn't have to wait long for an oil change.
As always, Scott and his staff are the best in the Burke and Springfield area! They're always fast fair and friendly!
We have loved this shop every time, and the valet service is amazing.
I couldn't ask for better service. They even gave me a loaner car while the car was in the shop.
Excellent work as always. Good communication and timely repairs. I have a great deal of trust in this organization. Thanks
The best garage! The only place we go!
Excellent service as usual.
You couldn't find nicer people to treat your car like part of your family! They treat it as if it were their own!
We started going to cardinal plaza shell because it is close to our house but now i always choose them. I had collected several estimates for a bigger job and theirs was still the best. The car is always ready on time or early and everyone is very friendly.
I had been noticing a 'whine' noise when I turned my steering wheel, especially when the car was cold upon first starting. The guys at Cardinal Shell suspected it was a power steering pump or a pulley. Upon inspection, the pump was going bad. I had them replace the pump and flush the power steering fluid. Done on time as expected! Love Cardinal Shell!
Had oil changed and waited less than an hour. I was told about other maintenance services that should be done, but was not forced to have them done.
I trust the people that work at Cardinal Plaza Shell.
Fixed the problem on time and at the quoted price.
Work was done professionally and financially appropriate.
We have been bringing our cars to Cardinal Plaza Shell for 20+ years. I trust them explicitly.
Good job mounting and balancing tires. Was more expensive than I would have liked.
Once again, everything was done well.
Great customer service and quality.
I have been a customer for over 20 years for a reason - great professional service completed on time and done correctly the first time. Mr. Brown, Cameron, John and the rest of the crew are like family. They are honest, friendly and trustworthy. Good people, great service. J. Kelley
I feel very lucky to have Cardinal Plaza Shell as my one-stop center for car repairs to my cars and for those of my family.
Got the repair done quick and brought the headlight back from the dead. Thanks!
As always, excellent,,high quality, customer oriented service.
Cardinal Plaza Shell always does a good job.
I purchased 4 new Michelins during the November sale. Cardinal had them available and installed them. My one issue is that I found out after the fact that the tires were inflated with nitrogen. Not necessarily a bad thing, but I was not informed about this (I saw it on the invoice after I got home), and I have not been told the benefits of nitrogen, the cost of maintaining nitrogen fill, or the cost of the service if this *free* service was not provided.
Coil went bad in cylinder #1. After getting estimate to repair decided to replace all coils. Work was done as promised and car runs like it did when i first bought it. They did a great job. I was very pleased with the service. Price could always be lower but it was fair.
Replacement of four tires on sale.
This is now my go-to shop for all repairs on my car.
As always the work is done the right way.
I bought four tires and the wrong four were put on the first time however the store remedied the situation by providing a car for the day while they put on the right pair. It was inconvenient to use another car but I was satisfied with the service and the remedy.
Excellent service in a timely manner at a fair price.
Always happy with the service.
Great place to bring your car!
Excellent experience, as always!
They are awesome and I highly recommend them!
Always a pleasant experience. My family feels they look out for us!
Respectful staff, honest pricing and excellent service-as always-for over 25 years!
We use Cardinal PLaza shell for all our repair needs. They tell it to ya straight ethnic extras. Love the ride home as well as the drop off of fixed vehicles!
I had a routine oil change and they were fast!
Keep up the great job you all are doing.
I love Cardinal Plaza Shell. I've been going there for years. Friendly, helpful, trustworthy!
Cardinal Plaza Shell has taken care of our last 10 cars. We go to them for ALL of our car repair needs!
I've been using Cardinal Plaza Shell since I moved into the area 25 years ago. When I can't fix the problem myself, they're always the first place I check to get the work done. Not only do they do great work, if an issue pops up later, they always stand behind their work.
The service was excellent as usual. Everyone in the shop is knowledgeable, courteous and goes out of their way to explain, answer any questions, etc. Service completed as scheduled. The concierge service is great also. Co-operation and comradery among all personnel is obvious. Great place to do business with.
Cardinal plaza has always been good to me and my car.
Great service, as always! I have been coming to Cardinal Plaza Shell for years! The best!
As I was waiting for my vehicle, a gentleman came in to complement the young man that had worked on his car. Not sure if that info ever got passed on to the workers manager.
They were really good at telling me what repairs needed to be done and which ones could wait, which I though was very honest.
Quite satisfying service.
They do repairs quickly and well. They are honest and don't create work just for the business.
You should always verify your service is complete as promised with respect to tire rotation.
I wanted to get more information on what was wrong with the tire. The second thing was, when I went to get the car, The seat was pushed up right against the wheel and it was a hot day. I hadn't really touched my seat in years and there it was way out of place. I had to push it back. I think they should have tried to keep it in the original location. I know there was nobody that short that it would have been all the way up front like it was.
I've been going here since 1980 and have been very happy with them.
I've used them for years. They have always been extremely good and extremely fair.
Always dependable and timely with their repairs.
I've always been very satisfied. Good prices and very honest about their work and recommendations.
Not only is their work excellent but their personnel is excellent as well. The people are very nice, considerate and courteous all the time.
It is the only shop we have ever found. We've been in this area since the mid 80s. We are never pressured to buy something we don't need. We are given completely objective feedback if there is an issue as to how much it generally impacts the vehicle and if we have to wait before we have to do something. They are completely fair. We do not ever feel like we are being taken. The car went to go get tires at another location and they gave us a list of things that needed to be done. We did nothing there. We brought the vehicle back to Shell and found out that of the 5 items on the list, 3 of them were genuine. 1 was a warranty item which Shell informed us which the other place didn't. The other 2 items were things that didn't need to be done yet. They would have to be done in the future but not at the time that we were told by the first shop. It's the only place we'll go. We had to bring the car to the dealer for the warranty item and it was very uncomfortable throughout the entire process. We even had to argue to get them to do the warranty items and we never have any problems like that at the Shell.
They are very nice. Their work is fine, it just seems to be pricier than competition.
These guys are honest and they do what's needed. I have been going to them for years and years. Their service and honesty is well appreciated. I have been going to them for over 20 years.
Speedy service. Customer service was excellent. The guys explain everything in full detail so I can understand it so there were no questions on my part about the calibration report.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service