Car-X Tire & Auto

✓ RepairPal Certified
gale.carxx@gmail.com
9185 Union Cemetery Rd
Cincinnati, OH 45249 USA
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07:30
18:00
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07:30
18:00
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07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
16:30
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CLOSED
CLOSED
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
7:30am to 4:30pm
Call now:
(513) 898-3198
22 Verified Reviews

Auto Repair Experience

  • Dave Carpenter, Manager
  • Established 1980
  • 2 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience
RepairPal Scorecard

Car-X was established in 1980 and has been proudly serving the Cincinnati Community ever since. This location has demonstrated they have what it takes to become RepairPal Certified. This includes a unbiased survey of their most recent customers and an evaluation of their technical ability. Car-X proved to be a highly qualified, customer friendly place for you and your car. This team of experience professionals has attended some of the best automotive ongoing training available to help ensure that your car is repaired professionally the first time. This training coupled, with the necessary automotive tools and computer diagnostic equipment make this location capable of a wide range of repairs. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Dave Carpenter, Manager
  • Established 1980
  • 2 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

Manager - Dave Carpenter
Complete Auto Repair & Service
Best-In-Brakes
Tires
We can handle most repairs on most vehicles.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

22 Verified Reviews
by - Verified Customer February 01, 2016

Very helpful people.

Reply from Car-X Tire & Auto – by DaveAtCar-x April 08, 2016

Thank you very much for taking the time to give us a review. We greatly appreciate your business and look forward to helping you in the future.

by January 30, 2016

The customer service is always great.

Reply from Car-X Tire & Auto – by DaveAtCar-x April 08, 2016

I appreciate you taking the time to give us a review. These always help me to gauge customer satisfaction and make adjustments where needed. We look forward to being able to help you in the future.

by - Verified Customer November 14, 2015

I was about to take a trip to Florida and I brought my car in to have my front brakes and rotor replaced because I was getting pulsation when I applied the brakes. I was told that the front brakes were fine and the problem was in the rear, so I had them put on new tires and replace my rear brakes and rotors. I ask if he checked the front rotors and brake pads and I was assured they were in good shape. I was also told that I was in need of a new battery based on a test they did on it. I had never had a problem with the battery that was only one year old and it has been starting just fine in this years sub zero weather. The following day I drove to Florida and after 15 minutes on the road I started to get a pulsating brake again. I had it checked along the way and was told that I needed to have my front rotors refaced . I had them reface the rotors and put on new front pads and everything was perfect after that. I have had a 10 + year favorable experience with car x with the exception of my last two visits in the last 8 months. Before that, I had to bring my other auto in 4 times to check because it was always running out of air. They kept telling me it was a change of temperature , however on the 4th inspection they decided to fix the hole and I had no further problems. I will tell you that I use to send many family members and friends to Car X because the were able to get things done at a reasonable price and to my satisfaction. This is no longer the case and I will be using another company to service my 2 vehicles in the future.

Reply from Car-X Tire & Auto – by DaveAtCar-x April 08, 2016

Thank you so much for posting this review. I am very happy this was brought to my attention. This location is under new management. My name is Dave Carpenter. I would love to have the opportunity to service your vehicles again. You are a very valued long time customer that I hate to see leave us. I apologize for someone taking so long to respond to this review. Like I mentioned, I am new to this location and I am doing everything I can to bring the best customer service possible. Please feel free to contact me at the store if you would like to discuss anything.

by - Verified Customer June 17, 2014

Good service but had to source part on my own and was able to save $600.

by - Verified Customer June 16, 2014

Excellent service, customer service and price.

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by - Verified Customer June 12, 2014

They did a great job quickly.

by - Verified Customer June 12, 2014

Honest good service.

by - Verified Customer June 07, 2014

Honest. Fixed vehicle right. Never had problem.

by - Verified Customer June 04, 2014

The young man who handled the brake service on my car was very personable, knowledgeable and efficient.

by - Verified Customer May 27, 2014

They have performed consistent good work and are reasonable.

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by - Verified Customer May 14, 2014

Good service. Reasonable price. They recommended to try a different route because I had a hybrid.

by May 09, 2014

The service was polite on time and at estimated cost.

by - Verified Customer April 26, 2014

I am still having issues with my car and completely unsatisfied with the work done.

by - Verified Customer April 07, 2014

New management seems to be interested in satisfying customers.

by - Verified Customer April 05, 2014

Friendly service and they repaired only what was needed.

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by - Verified Customer April 02, 2014

I have taken multiple vehicles to this repair center. I am very pleased with the attention of the owner/mgr that he provides to ensure my satisfaction. While my knowledge of auto repair is above average, I believe the quality of the service provided has been very good for those tasks which I am unable to perform myself.

by - Verified Customer March 28, 2014

Great customer service.

by - Verified Customer March 21, 2014

Excellent service.

by - Verified Customer March 08, 2014

The service was good. My price was that quoted. It took a little longer then expected and both headlights fell and I had to have them re-positioned the very next day.

by - Verified Customer February 22, 2014

Great service but very pricey.

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by February 17, 2014

The estimate I was given included "necessary" and "unnecessary" repairs.

by - Verified Customer January 28, 2014

Always do a great job, dependable.

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