CarSmart Auto Service was established in 1980 and has been serving the community of Webster Grove ever since. Service manager Bob Mctearnen has over 30 years of industry experience, 16 of which has been at CarSMART. He has an amazingly talented group of technicians whom have 79 years of combined experience all of them are ASE certified, 3 being Master ASE Certified. These technicians have access to the industries leading tools, they also have the skills to perform state certified emissions testing and safety inspections. This Bosch Certified Service Center backs their work up with a generous 36 month 36,000 mile warranty. Their amenities include a local shuttle service, rental car, early bird/after hours drop-off, free WiFi internet access, and convenient Saturday business hours.
CarSmart Auto Service
Marlborough, MO 63119 USA
"They're just very attentive to detail. Very customer friendly. They take pictures of all their work, so there is no lack of trust. They give me a ride home and pick me up. They go out of the way for the customer. They're just very likable. I know Bob and I go in there and talk to him like my neighbor. A good guy. I would highly recommend them."
Auto Repair Experience
- Dan DeCaro, Owner
- Established 1980
- 4 Auto Repair Mechanics on Staff
- 3 ASE Master Auto Technicians
- 95 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Early Bird Dropoff
- Heated Waiting Room
- Open Saturday
- Rental Car
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
Excellent as always.
Prompt and complete service.
Very satisfied with service.
Shop has always been reliable with the services they have done.
Friendly staff and very rarely have an issue with the service provided. The shuttle service is a huge bonus.
Always polite and helpful. Good work consistently on 2 vehicles over a 15 year period.
They have taken care of my older Mercedes and so far I am very satisfied with CarSmart! They have gone out of their way to make a car available when mine needed service so I could continue to work. Bob, Jeff, the mechanics and the staff are great for customer service!
They provided quick and timely service and only helped us fix what we needed to.
A rough estimate of how long a checkup will require should have been stated when making an appointment. What I thought would only take a little over an hour turned into almost half the day.
Typical good service.
There was poor communication about my needs between staff in the shop. Someone did, belatedly work to get the problem fixed.
Good, they seem to overreact to potential car problems.
I feel the staff does a pretty good job, but the costs for replacement parts seem to be marked up quite a bit.
CarSMART is a "get what you pay for" kind of shop, but I'm going to start looking elsewhere because they are very expensive and friends have recommended other shops that aren't as expensive, with good quality.
Pricey but good.
Takes a long time to complete service, very pushy about unnecessary additional services.
Able to answer any questions I had about my car.
Excellent job and in a timely manner. Employees are friendly and pleasant.
The guys at the shop are always helpful. The concierge service is a plus as well.
Always professional, friendly and appreciated rides to and from.
Thorough and attentive to vehicle. Service was costly but upfront about the necessary work. Great customer care; continue to exercise courtesy and professionalism in all interactions.
They're just very attentive to detail. Very customer friendly. They take pictures of all their work, so there is no lack of trust. They give me a ride home and pick me up. They go out of the way for the customer. They're just very likable. I know Bob and I go in there and talk to him like my neighbor. A good guy. I would highly recommend them.
The transport drivers were very nice and they do offer that service. They pick you up and give you a ride home.
I have been satisfied with their work for years.
You can trust the CarSMART team. They're very trustworthy.
I'm just very satisfied with them. I would recommend anybody to use CarSMART. I'm just satisfied and I will continue to use them.
They do really good work and have it done. You don't have to bring it back after they do the work. At some shops, you have to bring it back to do additional work, but you don't have to there.
I think that CarSMART recommends repairs that do not need to be done.
Thank you for your thoughts. We feel that it is our professional obligation to be sure your car is in safe operating condition and to share our findings. This provides you with the information you need to make an informed decision about what to repair or service and what not to repair or service. We find that most new customers who experience our complimentary safety and maintenance inspection for the first time, find that it is much more in-depth than they are use to seeing. We will share what we find good about your car and also what you may need to think about repairing-if any. Again this is information to help you be a better informed consumer.
I just say they are extremely competitive on prices and they don't pressure you into buying something you don't need.
I want to feel comfortable with who I go to and will go back again.
Their customer service is absolutely superb. They are completely honest. They saved me 2400 dollars on the repair for the same work that the dealership was going to do but for twenty four hundred dollars less.
It was great. The service was great and the people were very helpful.
They do a super job. They have for thirty years. The guys that work on the cars do excellent work. Dan, Carl, and Jeff do a good job. Bob does a good job. Everybody does a good job there. I would recommend anyone to them.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service