CarScope

This shop is not RepairPal Certified. Learn more
1014 Bells Mill Rd
Chesapeake, VA 23322
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8:00am to 5:00pm
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8:00am to 5:00pm
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8:00am to 5:00pm
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8:00am to 5:00pm
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8:00am to 5:00pm
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Closed
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8:00am to 5:00pm
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Closed
(757) 548-2277

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
CarScope is a small, family-run repair shop where you don't get lost in the crowd. Our goal is to look out for your best interests and do the best job we can for an honest wage. We're not out to present a polished image, but to build a trusted personal relationship where you can feel at home.
Details

Auto Repair Experience

  • Dyrell Hicks, Manager
  • Established 1988
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Towing
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
Reviews

Overall Rating

28 Reviews

Customer Reviews

Verified CustomerJuly 16, 2015

Darryl and his staff are honest and very professional.

Verified CustomerJuly 09, 2015

I found them to be professional, courteous, knowledgeable, and extremely attentive.

Verified CustomerJuly 08, 2015

They provide accurate estimates before the work is done, they explain what they will do and why they will do it, and when they fix something, it is fixed. Prices are very fair.

Verified CustomerJuly 06, 2015

CarScope has serviced all of my vehicles for years. They are honest and do terrific work.

Verified CustomerJune 29, 2015

Great Service!

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Verified CustomerJune 27, 2015

The employees at CarScope were very thorough with their inspection of my car and ensured that I was taken care of.

Verified CustomerJune 18, 2015

The are local, friendly, give updates on service with easy explanations. Honest folks.

Verified CustomerJune 16, 2015

They were overpriced in their quote and their service charges, which I found out later. Also they seem to know little to nothing about electrical problems.

Reply from CarScope – Dyrell HicksAugust 08, 2015

I'm sorry you had a bad experience, I assume it was due to a misunderstanding of some sort. We do a lot of electrical and electronic diagnoses, so I'm not sure what went wrong during your visit.

If you care to, we'd be glad to talk to you about your experience and try to help if we can.

Just give us a call and ask for Dyrell, the lead tech and one of the owners.

Verified CustomerJune 09, 2015

They're always extremely honest and friendly and don't waste your time running you around or giving you bad price quotes. They are resourceful and very open. Family oriented and they treat their guest very kind and I've had multiple diagnostics done and they always give me the wisest possible things to consider when buying a vehicle.

Verified CustomerJune 06, 2015

I've already recommended CarScopes to a friend.

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Verified CustomerJune 04, 2015

Great repair company.

Verified CustomerMay 28, 2015

They did a great job.

Verified CustomerMay 21, 2015

I like their honesty, integrity, and availability. I asked them to take a look at a vehicle that I was considering purchasing. They took a look at it on a Saturday, when they are normally closed. I can't say enough good things about this business, or this family. Highly recommended!!

Verified CustomerMay 18, 2015

Top notch, professional, and not greedy. They do what's needed, not fluff.

Verified CustomerMay 03, 2015

Honest, friendly service. I have already recommended them to a friend.

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Verified CustomerApril 29, 2015

This is a Christian company and, as a Christian, I value that reputation.

Verified CustomerApril 23, 2015

Exceptional service and value. The entire staff looked for ways to provide the best service at the best price.

Verified CustomerApril 08, 2015

I received excellent and the prices were reasonable.

Verified CustomerMarch 22, 2015

I appreciate the straight forward honest approach to all problems that I have had and the advice I have received from Car Scope. I have never regretted following their advice.

Verified CustomerMarch 13, 2015

I appreciate the patience and understanding provided during my recent services.

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Verified CustomerMarch 12, 2015

They were helpful and corrected my issue.

Verified CustomerMarch 03, 2015

Thorough service, honest, but pricey and getting busier so sometimes it's hard to coordinate my schedule with their availability. The service component alone would be a 10.

Verified CustomerMarch 02, 2015

Convenient location, certified mechanics, great service.

Verified CustomerFebruary 21, 2015

The guys at CarScope are friendly and honest. Their customer first attitude keeps me coming back.

Verified CustomerFebruary 14, 2015

I am always pleased with their services.

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Verified CustomerFebruary 13, 2015

They go beyond what the repair is on your vehicle by noticing other future problems and explain/show you where the repair is. Most of the time if I have the time I'll fix it myself with the help of CarScope pinpointing the repair area.

Verified CustomerFebruary 08, 2015

Friendly, courteous, honest and fair with prices. Truly an ethically sound organization.

September 15, 2015

What can I say but professional, honest, dependable and worth every dime spent. They saved me from a really big expensive headache when I had them look over a potential used car purchase. Thank you guys! I have already recommended you guys to others. I will be coming back again.

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