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CarMax Auto Superstore

8611 La Cienega Boulevard , Inglewood, CA 90301

Overall Score

Auto Makes We Service

Chrysler Dodge Jeep


Service & Repair

Customer Reviews (1 review)

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CarMax Auto Superstore
December 07, 2010

Work performed was as expected, no complaints. Service was terrible.

Was told that the services requested would be one price over the phone, but when I arrived for pickup the price was a few hundred dollars more. Conveniently, the guy I had been working with wasn't around. Finally, I just paid the amount since I couldn't prove the quote I got on the phone.

After all of that - they lost my car! I was waiting in their showroom for an HOUR while they tried to find it. They were literally calling over the loudspeaker: "Does anyone know where a White Grand Cherokee was parked after service?" Ridiculous. My second and last trip at this dealer.

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