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Car Doctors of Westchester

925 Yonkers Avenue, Yonkers, NY 10704 Map & directions

Call Now: (914) 984-4647

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About Car Doctors of Westchester

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
92
Tools & Equipment
91
Customer Service
97
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Car Doctors of Westchester was established in 2011 by Dee Knight. Our team found Dee to have a strong customer service background. He has hired experienced technicians and he is establishing a training program to keep his staff up to date on current industry trends and technologies. This Certified shop has made an investment in some of the best automotive tools and computer diagnostic equipment available to professional service and repair your late model vehicle. A 12 month/12,000 mile warranty is offered for your peace of mind. A shuttle service, early bird drop off, and wireless internet are available on site.

Message from the Shop

We provide high quality auto repair and maintenance. Our technicians will identify your car’s problems precisely, and explain the solution clearly to you. We use the industry’s most advanced knowledge base and computerized diagnostic tools, and provide some of the best full service, professional automotive diagnosis and precision repair in Yonkers and the surrounding area.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Free Multi-Point Safety Inspection
Gas/Diesel Heated Waiting Room Parts/Accessories Rental Car
Se Habla Espanol Senior Discount Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 52 verified reviews (54 total)

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Car Doctors of Westchester
Verified Customer
February 22, 2015

Amazing customer service.

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Car Doctors of Westchester
Verified Customer
February 13, 2015

Just super nice people. They know what they're doing and explain everything in easy to understand terms. And they do a good job!

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Car Doctors of Westchester
Verified Customer
February 05, 2015

Service and customer service is excellent. Shop is neat and clean. Waiting accomandations are OK. Location is convenient.

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Car Doctors of Westchester
Verified Customer
January 05, 2015

Very courteous and easy to communicate with. They did exactly what I wanted done in a reasonable time and at a reasonable cost and took the time to answer any of my questions.

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Car Doctors of Westchester
Verified Customer
April 29, 2013

In my expe In my opinion I feel that I had a very exteme negative experience. This is strictly my opinion. I

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Car Doctors of Westchester
Verified Customer
April 10, 2013

I found that working with Car Doctors ws one of the best experiences I have ever encountered with car repairs, and, I have been doing this for over 40 years. Thanks Guys!

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Car Doctors of Westchester
Verified Customer
December 12, 2012

If you want a great relationship with your car repair shop with someone that will tell you not only what is wrong with your car but will also give you different options regarding the cost of the repair according to the different brands available; then you found the right shop. i personal never found a place like this before...i definitely will stick with them. very kind people, they'll even go as far as taking you home if you have to drop your car for a whole day or more. Now that's what i call real service!!!!

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Car Doctors of Westchester
Verified Customer
March 03, 2015

Professional service and employees.

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Car Doctors of Westchester
Verified Customer
March 01, 2015

Great Service, great prices!

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Car Doctors of Westchester
Verified Customer
February 23, 2015

There's no where else that can be better than car doctors.

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Car Doctors of Westchester
Verified Customer
February 22, 2015

Courtesy, professionalism, and respect can best describe Dee Knight and the pips. They bring harmony to you and your car.

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Car Doctors of Westchester
Verified Customer
February 20, 2015
Car Doctors of Westchester
Verified Customer
February 19, 2015

Fast service.. Clean place.. Very friendly people.

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Car Doctors of Westchester
Verified Customer
February 15, 2015

Great customer service, efficient repairs, accurate estimates, and you are treated like family.

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Car Doctors of Westchester
Verified Customer
February 15, 2015
Car Doctors of Westchester
Verified Customer
February 12, 2015

I had a wonderful experience there.

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Car Doctors of Westchester
Verified Customer
February 06, 2015

Awesome service and customer service.

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Car Doctors of Westchester
Verified Customer
February 03, 2015

Friendly, fast, and accurate service.

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Car Doctors of Westchester
Verified Customer
January 28, 2015

Great people. They had me in and out.

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Car Doctors of Westchester
Verified Customer
January 25, 2015

Great service, no appointment necessary, reasonable fee.

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Car Doctors of Westchester
Verified Customer
January 22, 2015

My car never ran better.

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Car Doctors of Westchester
Verified Customer
January 09, 2015

They are always very professional and helpful.

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Car Doctors of Westchester
Verified Customer
January 08, 2015

Excellent service.

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Car Doctors of Westchester
Verified Customer
January 06, 2015

YOU ARE HONEST & FAIR.

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Car Doctors of Westchester
Verified Customer
January 05, 2015

! am satisfied with the work done on my vehicle as well as the manner in which I was treated.

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Car Doctors of Westchester
Verified Customer
December 28, 2014

Friendly staff and great service.

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Car Doctors of Westchester
Verified Customer
December 22, 2014
Car Doctors of Westchester
Verified Customer
December 22, 2014
Car Doctors of Westchester
Verified Customer
December 16, 2014

Courteous and knowledgeable.

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Car Doctors of Westchester
Verified Customer
December 12, 2014

Good service. Reasonable price.

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Car Doctors of Westchester
Verified Customer
December 11, 2014

Thorough service & repairs.

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Car Doctors of Westchester
Verified Customer
December 11, 2014

Friendly and prompt service.

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Car Doctors of Westchester
Verified Customer
December 02, 2014

Excellent service, friendly people.

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Car Doctors of Westchester
Verified Customer
December 02, 2014

They do good job in a reasonable time frame. Mr Dee and the staff are friendly!

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Car Doctors of Westchester
Verified Customer
December 01, 2014

They made may feel very comfortable and I was out in a reasonable time, very customer friendly I my self will be scheduling a follow up visit... I hope my next visit is as positive as my first visit I would like to make them my go to repair shop. I'm looking for a replacement to my old repair shop the owner of the shop is retiring.

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Car Doctors of Westchester
Verified Customer
December 01, 2014

I'm still a bit skeptical about Car Doctor. I've been to many mechanics and have felt cheated. I'm not sure I trust them yet.

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Car Doctors of Westchester
Verified Customer
November 25, 2014

The customer service and prices are excellent. They are knowledgeable and professional.

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Car Doctors of Westchester
Verified Customer
November 25, 2014
Car Doctors of Westchester
Verified Customer
November 24, 2014

They do a great job, but they can be a bit pricey compared to others.

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Car Doctors of Westchester
Verified Customer
November 07, 2014

These guys are great. Dee is really a nice and caring person. His whole team is great.

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Car Doctors of Westchester
Verified Customer
October 31, 2014
Car Doctors of Westchester
Verified Customer
September 26, 2014

Friendly and knowledgeable staff.

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Car Doctors of Westchester
Verified Customer
September 17, 2014

Excellent care.

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Car Doctors of Westchester
Verified Customer
April 28, 2013

Dee is so professional and compassionate towards his customers. His staff delivers and never disappoints.

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Car Doctors of Westchester
Verified Customer
April 25, 2013

When I feel that my car is broken, I'll take a Car Doctors again.

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Car Doctors of Westchester
Verified Customer
April 03, 2013

They just good people, honest. They do good work.

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Car Doctors of Westchester
Verified Customer
April 03, 2013

They're trustworthy people. They make you very comfortable. He took me home and picked me up to get my car the next day. It was great.

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Car Doctors of Westchester
Verified Customer
March 30, 2013

For car repairs in the proximity of Car Doctors of Westchester, please ask for Dee Knight. The service received and the respect given are impeccable.

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Car Doctors of Westchester
Verified Customer
February 14, 2013

Knowledegable mechanics, trustworthy and excellent service

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Car Doctors of Westchester
Verified Customer
January 12, 2013

Some people go to body shops or car shops and they wind up paying more than they expected. I think that they do it to get more money off you but this one is very trustworthy. It's a small mom and pop shop. It's not like they try to make as much money as they can. Very friendly atmosphere.

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Car Doctors of Westchester
Verified Customer
January 03, 2013

Super high estimated prices and pretend to relieve you with much lower price than estimate but still above average repair shop price

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Car Doctors of Westchester
May 15, 2013

I needed brakes on my 4Runner badly, my old trusted mechanic is gone and I was dreading the idea of finding a new shop I could trust.
After a little research, I came across The Car Doctors. Their website seemed to emphasize a focus on good customer service, so I gave them a call. I was pleasantly surprised! One of the owners, Dee Knight was friendly,informative, expressed genuine interest and went out of his way to accommodate my hard to fit schedule.
When I arrived, I quickly learned what sets The Car Doctors apart from the many choices out there. The small but efficient shop is clean and your job is clearly explained to you before they start. All questions or concerns are respectfully addressed and it seems that asking questions is encouraged here!
The pricing and possible options to save me a few $$ were openly discussed and my job was done quickly and properly. They used top quality parts and a 4 wheel brake and rotor job cost me about half of what the Dealer or those big muffler shops charge.
This shop is notoriously open and honest, the prices are quite reasonable and your repair experience is totally stress-free!
I will definitely return there in the future, to handle all of my truck's needs.
At The Car Doctors, you can actually use the words "honest" and "mechanic" in the same sentence! You will be happy you went there!

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Car Doctors of Westchester
June 05, 2015

"Dee" told that his "body specialist" would repaid my damaged bumper for $900-1000. He called back an hour later to say it would be $1100. Instead and unbeknowst to me, he took the car to an unrelated body shop and gave them $750 and pocketed the rest.

Later in the day, he called me back to tell me his "body specialist" had discovered a "gash" in the "manifold cover" and needed $250 to get a new cover and more to repair it. When I objected, he went off on a tirade, yelling and screaming and hung up the phone. I called back; he went off an another tirade and hung up again. I called back and asked for my car and money back. He refused. He said the only way I'd get my car back was by paying $1100.

When I went to the body shop to pick up my car, they said they only asked for $750 and that he had not brought the car in until the end of the day (I had given it to him at 10 am). They showed me a minor crack in a piece of plastic adjacent to the headlight (that could have been fixed with Crazy Glue) and in the headlight which they offered to fix for the cost of the parts. They were really nice about. There was no "gash" in the manifold cover.

Dee even had solicited me to "invest" in Car Doctors saying he had lined up venture capitalists who were interested, but that40 percent of his cash flow was going to pay off debt. I should have known something was wrong.

This guy is scary.

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Reply from Car Doctors of Westchester -  CarDoctorsDeeJune 05, 2015 11:37

This review is really invalid because it is full of inaccuracies and distortions. Here is a point-by-point response:

1. We handled this subcontracted job as we do normally with other customers. We have a subcontracting relationship with the owner of a body shop, and refer to him as our body specialist. There is no secrecy or dishonesty involved.

2. I told the customer I thought the work -- replacing the bumper cover, straightening the fender, and painting both -- could probably be done for between $800 and $1000, subject to confirmation by our body specialist. He agreed to let me take the car to the body shop, and I called him after I received an estimate from our specialist, telling him the work would cost $1100, including parts and labor, which he accepted. He agreed to pay $600 in advance to cover costs: we had to pay for a bumper cover and spacer and advance cash to our body specialist for paint and costs. As soon as I received his money I went to purchase the parts and then took them and the car to the body shop, arriving at 11am so work could begin.

3. In the course of doing the job our body specialist called me, at approximately 2:30pm, urging me to come to his shop and see a problem he found after removing the bumper cover and headlamp assembly. He showed me that the lower intake chamber resonator had a hole and a gash in it, and should be changed. He suggested now would be a good time to do so, since it would merely be an incremental cost (for the part and the add'l labor) rather than several hundred dollars in labor plus the part to remove the bumper cover and headlamp assembly to replace it from scratch. I told the customer this could be done now for an additional $160 ($60 for the part & $100 for the labor). It was at this point that he accused me of being dishonest and price-gouging.

4. In his review the customer said I told him we "needed $250 to get a new cover and more to repair it." That number was never used: I told him the additional work plus the part would cost $160, but that if done from scratch at a different time it would cost at least double that amount.

5. The customer claimed I "pocketed" the difference between $750 and the quoted price of $1100. In fact we charged $150 for parts: a bumper cover and a spacer. This price conforms to industry standards for after-market parts, and saved the customer a substantial amount that he would have paid for dealer parts -- at least $150 more. Our markup on this subcontracted job was approximately 22%: $200 above our costs. Our subcontractor advised me that the job was worth more than $2000 in standard body shop prices.

6. The customer did not merely "object," as he put it, to my suggestion that he consider having us replace the intake chamber resonator. Rather, he accused me of lying from the start, gouging up from an original quote, and then trying to get him to pay more for work he did not need. This made me angry, so I told him we'll just finish the job and he could get the car in the morning as promised, and I hung up. He called back to continue with false accusations, so I hung up again. I later sent him the bill for completed work by email advising he could get the car from the body shop after completing payment.

As mentioned above, I do not believe it would be fair for this review to run on the RepairPal site because it is so inaccurate that it is libelous, which I believe is the intent of the writer.

Dee Knight
Car Doctors of Westchester

1 verified customer did not leave comments but provided this rating:

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(914) 984-4647

Auto Repair Experience

  1. Dee Knight, Owner
  2. Established 2011
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 69 Years of Car Repair Experience