» » » Car Care Clinic

Car Care Clinic

2733 University Ave., Madison, WI 53705 Map & directions

Call Now: (608) 208-1607

See more real customer reviews

About Car Care Clinic

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
93
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Car Care Clinic has been serving the Madison community since 2003. Jeff Jensen, the owner, is an ASE Certified Master Technician with over 44 years of experience in the automotive field. He leads a team of professionals, most of whom attend the automotive training it takes to stay current with the trends and technologies in the automotive field. An investment has been made in some of the best automotive tools and computer diagnostic equipment that are needed to perform professional repairs to your modern vehicle. These repairs range from tires and wheel alignment to advanced computer diagnostics and programming issues. All work is backed by a 24-month 24,000-mile warranty. Local shuttle service, loaner vehicles, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

At Car Care Clinic we offer pain free auto repair. We care for you and your car. Our only desire is for your happiness. We will do whatever is possible to make your experience pleasant. Come in and see why we have customers that wouldn't go elsewhere for 30 years. Stop in any time, we are always happy to see you.

Our goal is to help you keep your car running at peak performance. We have experienced, honest technicians, excellent diagnostic equipment, and premium quality lubricants, parts and fluids.

We are a full service car and light truck repair facility. We do everything except body repair.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Heated Waiting Room
Loaner Car Open Saturday Service Guarantee Shopping Nearby
Shuttle

Customer Reviews 26 verified reviews

Sort by: Date | Helpful
Car Care Clinic
Verified Customer
February 08, 2014

Jeff and his staff have always be great to work with. I trust him implicitly.

Flag This
Car Care Clinic
Verified Customer
February 08, 2014

They did a lot of research for me on a problem with my car which was much appreciated. Always friendly.

Flag This
Car Care Clinic
Verified Customer
February 08, 2014

They've always done a good job, I don't consider them a major repair shop, but I do a lot of work there. I've been using someone else for other repairs.

Flag This
Car Care Clinic
Verified Customer
February 07, 2014

Really good service, really friendly. Good deal for what I got.

Flag This
Car Care Clinic
Verified Customer
February 05, 2014

I've been using them for servicing things for awhile. I would recommend them to anybody to try them.

Flag This
Car Care Clinic
Verified Customer
February 05, 2014

They give really good service, I really like them. I mean, their employees are really caring and they do a real thorough check.

Flag This
Car Care Clinic
Verified Customer
February 04, 2014

They have been very fair and honest. Not charging for items not needed.

Flag This
Car Care Clinic
Verified Customer
February 03, 2014

I've been a loyal customer of Car Care Clinic for years, they take care of me and do it promptly. Reasonably priced. Like I said I've been going to them for years, I always like their work.

Flag This
Car Care Clinic
Verified Customer
February 01, 2014

The service was very good quality. Only reason it wasn't 10, was because they couldn't get the part in a timely manner. Which I don't blame them for. They understood I was in a rush, got it done as soon as possible when they got the part.

Flag This
Car Care Clinic
Verified Customer
January 31, 2014

They're very reliable in service, and reasonably priced.

Flag This
Car Care Clinic
Verified Customer
January 24, 2014

I began with Car Care Clinic on the recommendation of a friend and have always been satisfied with and trusted their service since. I have in turn sent other relatives and friends to them.

Flag This
Car Care Clinic
Verified Customer
January 22, 2014

The work I requested was done quickly and apparently competently, they noticed a relatively cheap additional repair I needed, and didn't try to sell me expensive repairs that I didn't need.

Flag This
Car Care Clinic
Verified Customer
January 20, 2014

I just love the Car Care Clinic. You are very honest and competent.

Flag This
Car Care Clinic
Verified Customer
January 17, 2014

I have been doing business, happily, with the owner for over 30 years.

Flag This
Car Care Clinic
Verified Customer
January 15, 2014

Excellent expertise and personal care.

Flag This
Car Care Clinic
Verified Customer
January 04, 2014

They are always friendly and seem very honest. I wish they had longer hours though. I like the work they do.

Flag This
Car Care Clinic
Verified Customer
January 03, 2014

I like them.

Flag This
Car Care Clinic
Verified Customer
January 03, 2014

Service is always top-notch, reception is courteous and warm!

Flag This
Car Care Clinic
Verified Customer
January 02, 2014

Honest, quick, friendly service.

Flag This

7 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(2) by 2 verified reviewers
Get Directions to Car Care Clinic
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 5:30pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(608) 208-1607

Auto Repair Experience

  1. Jeff Jensen, Owner
  2. Established 2003
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Master Auto Technicians
  5. 72 Years of Car Repair Experience