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Car Care Clinic at Gateway Transmissions

1100 NE Goldie St, Oak Harbor, WA 98277 Map & directions

Call Now: (360) 746-3955

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About Car Care Clinic at Gateway Transmissions

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability
83
Tools & Equipment
89
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Gateway Transmissions was established in 2000 and has been providing Oak Harbor and the surrounding area with quality automotive repairs ever since, with transmission repairs being a specialty. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped to perform repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repairs, to transmission repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “honest”, “helpful”, and “professional”. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Our Car Care Clinic brings 30 years of local automotive service and transmission repair experience to the table to make sure that you receive the highest standard of care and quality workmanship. Your satisfaction has our highest commitment!

Quality Transmission and Car Repair Services
Free local pickup and delivery, or a ride to work
Free local towing (if car is disabled) with any major repair
Immediate service and usually same-day appointments
Loaner cars are available

The Car Care Clinic at Gateway Transmissions services cars, trucks, RVs, Motorcycles and Diesel Vehicles.

Our fully-trained staff is ready to make any repair your vehicle may require.

Here are some of the services we offer:
Custom Built Transmission
transmission maintenance

Exchange Transmission
vehicle maintenance
Extended Life Premium Rebuilds
transmission repair

Rear End Rebuilds
engine repair service
Transfer Case Rebuilds
car service

Engine Rebuilds
car repair
Engine Exchanges
car maintenance

Tran

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

Check Engine Light Classic Car Repair/Restoration Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Coffee Early Bird Dropoff
Gas/Diesel Heated Waiting Room Loaner Car Rental Car
Service Guarantee Shuttle Towing Wireless Internet

Customer Reviews 32 verified reviews (33 total)

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 26, 2015

Professional prompt service, attention to details, excellent customer service.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 25, 2015

They're very good at their work.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 24, 2015

Dave is a good communicator who is clear as a bell about what they can do and what the options are.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 19, 2015

They are always very helpful, they charge fair prices and they don't do unnecessary work.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 17, 2015

I have been going there for years and they do great work. Very honest.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 12, 2015

They are very knowledgeable. They treated us like family and provided very good customer service.

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Car Care Clinic at Gateway Transmissions
June 09, 2015

I worked with Dave and had an awesome experience! He is very knowledgeable and tells you what you need to know. I really appreciated his honesty and straight forward approach.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 09, 2015

This company went way beyond what they had to do to help us.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 03, 2015

They fixed the problem in my truck in a timely fashion. It was more expensive than I thought, but the work was great.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 20, 2015

Their work is thorough, honest and let you you know how things are going.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 18, 2015

Great, friendly service. Trustworthy!

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 13, 2015

Super nice people, good service.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 06, 2015

Gateway transmission has worked on multiple vehicles in the past and I have always been provided a great product and lasting results. Dave and his crew are very knowledgeable and stand by there work.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 05, 2015

Services was friendly,knowledgeable, and very safety oriented. They only wanted the best for me the customer which is a safe and reliable vehicle.

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Car Care Clinic at Gateway Transmissions
April 29, 2015

Very friendly, brought my vehicle there for a second opinion and ended up having the repairs done there. Everything was explained to me with "no bull" and I appreciated that, I was kept informed of the progress and the repairs were done in a timely manner. Dave and Charles were great, I would highly recommend thier automotive services.

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Car Care Clinic at Gateway Transmissions
Verified Customer
March 05, 2015

Friendly guys. Range of advice to ensure my vehicle was give proper care. Competent quick service. All around great experience.

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Car Care Clinic at Gateway Transmissions
Verified Customer
March 05, 2015

I really liked the way he explained what needed to be done.

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Car Care Clinic at Gateway Transmissions
Verified Customer
March 02, 2015

The years Dave and Charles have been taking care of my cars they have done excellent work and are the best on Whidbey Island in my book. I have dealt with others before them and others do not compare with Charles as a genius mechanic and Dave the same in the office.

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 30, 2015

They are fair and do good work.

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 29, 2015

The gentleman that was running the counter was really helpful, and seemed to give the best advice for my application.

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 19, 2015

Good service, honest owner and technicians.

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 09, 2015

Excellent customer service!! Quality work!

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 08, 2015

They do very good work, they do what they can to help you and they never charge more than they quote.

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Car Care Clinic at Gateway Transmissions
Verified Customer
June 03, 2015

The service there was horrible. The guy we worked with was extremely rude, he had no idea what the meaning of customer service is.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 28, 2015

I'm satisfied with the work they did.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 13, 2015

Really high for prices. This was the first location I went to so I didn't get to compare local prices, but afterwards I went around and found that the charge per hour was ridiculous.

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Car Care Clinic at Gateway Transmissions
Verified Customer
May 08, 2015

They seem to do the job they said they were going to do. I am happy with the result that they done. They're very, very expensive on the price, three thousand is a lot of money.

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Car Care Clinic at Gateway Transmissions
Verified Customer
April 24, 2015

The cost was excessive compared to other locations and towing charges that were not anticipated based on their advertising.

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 20, 2015

High priced parts, not using the right parts supplied, and going way over quote

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 12, 2015

The work was extremely expensive and took a lot longer of which they could have swapped it out but instead rebuilt the transmission at a significantly higher cost. The work could have been done much faster in a couple of days instead of a week. I could have put in a heavy duty race transmission a race car built like a tank half the cost.

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Car Care Clinic at Gateway Transmissions
Verified Customer
January 07, 2015

They admitted to not knowing about my make/model of car, so they had no idea what the warning light on my dashboard meant, so they had to check EVERYTHING. I couldn't stay in the building as they worked on my car, so I had to leave and return later, which is very inconvenient; and when all was said and done, it cost almost twice what it would have cost at the usual place I get my car serviced.

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Car Care Clinic at Gateway Transmissions
March 04, 2010

after dealing with this company I can honestly say I will NEVER trust another mechanic. Bill Orsborn will lie to you and cheat you.their oak harbor shop is even worse.I can't give details due to the fact that I will have to sue them to get my car back. BBB and others are working on it but I still think I should sue after all the stress they've put me through. BE WARNED!!! Don't trust this repair shop or it's owner/opperator!

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(360) 746-3955

Auto Repair Experience

  1. David Wright , Manager
  2. Established 2000
  3. 1 Auto Repair Mechanic on Staff
  4. 22 Years of Car Repair Experience