Car Care Center ASA, Inc
Hours of Operation
|Mon - Fri:||8:00am to 6:00pm|
|Sat:||8:00am to 1:00pm|
Message from the Shop
Visit our website at http://www.carcarecenterasa.com
Car Care Center ASA, Inc. is a family owned business with over 31 years of experience. We are ASA, ASE, and iATN certified with three master technicians associated with the Automotive Service Association in 2006. Our services range from oil changes, engines & transmissions, drive trains, body & paint (we work with all major insurance companies), and more.
We can say we are a One Stop Shop! Our state of the art diagnostic programs such as Mitchell, All data, and Identifix can pinpoint your vehicle problems and confirm exactly what is wrong with your vehicle. All makes and models, foreign or domestic, are accepted! Each customer is treated with professional and personal attention. Service At Its Finest!
Auto Makes We Service
|AC/Heating||Check Engine Light||Collision Repair & Paint||Diagnosis|
|Hybrid/Electric||Mobile Repair||Muffler & Exhaust||Oil Change & Lube|
|Roadside Assistance||Scheduled Maintenance||Service & Repair||Timing Belts|
|Tire Sales/Repair||Transmission Repair||Upholstery||Windshield/Glass|
|Car Delivery||Car Pickup/Dropoff||Car Wash||Coffee|
|Early Bird Dropoff||Financing||Free Inspection||Heated Waiting Room|
|Open Saturday||Rental Car||Se Habla Espanol||Senior Discount|
|Service Guarantee||Shopping Nearby||Store||Towing|
|Warranty Accepted||Wireless Internet|
Customer Reviews (14 reviews)14 Sort by: Helpful |
There are no words to express how grateful I am that Car Care Center was recommended to me several years ago. I've had some rough times with my now 10 year old car and Johnny has been awesome through it all. He thoroughly explains the problem(s), gives you different options, and let's you decide from there. The crew at CCC works hard and gets your car back to you fast. And their prices are reasonable. I never feel like I'm being taken advantage of or misled in any way. That's important. If you're in search of a great, respectable, efficient place to take your vehicle, I recommend Car Care Center ASA!!!
Being the picky girl that I am, I am the most picky with my mechanics. I am a woman and they always seemed to try to get over on me, however my pops was a mechanic and I payed attention to pretty much everything he said about cars. Just never had the desire to do ANY of the work myself (ha,ha)...
So I drive this 2003 Cherokee, and well, it wasn't the best purchase for long term. I literally live across the street from this place and needed a mechanic. Every other one, unfortunately, did what I said above, which made me try this place. A girl can only take so much abuse by SHEISTERS.
For the first two years Johnny and Alex only fixed what needed to be fixed on me Cherokee. I say only what needs to be fixed because I was in grad school and could only afford so much. They were honest about THE REAL problems that would prevent me from getting from point A to point B, even state A to state B. Eventually they both helped me get my car back to mint condition, well for a Jeep Cherokee from 2003.
Long story short, my car got to the point where I really didn't think I it was worth it to do more repairs that were WAY out of my price limit. I had a REAL conversation with Johnny, I asked him if I should even fix my car? I asked him if I should put the $$$ for the repairs down on a new car instead. To my surprise he told me NO! I mean, I was literally taken back by what he said! WHO expects their MECHANIC to say NO to them? And what mechanic wants to LOSE $$$? So I did what he said. I also TRUSTED him FULLY at that moment. No need for another mechanic.
Fast forward some months later. My beau had to go in to get some repairs, because of Chicago's wonderful emissions test not being passed by his ride, well Johnny told him to have the Panda come over and talk to him about the Cherokee.
I went and talked to him. He told me he had a customer with the same problem, he used a product that cleaned the entire system instead of trying to REPLACE it with a WHOLE new system or with EXPENSIVE parts. He fixed the problem for a 1/4 of the cost!!! Since this has been done, I have no issues with my special ride. If you are skeptical I live across the street and have PROOF!!!
Last thing, if you notice, it takes me awhile to write reviews, confirm them, etc, etc, but when I do - KNOW THAT I MEAN EVERY WORD I SAY! If you need a mechanic, CAR CARE CENTER ASA is where you should go!
Why choose Car Care Center over 1000s of other shops in the city. Here's a few reasons:
-As a woman, driving a 20 year old Wrangler with 183,000 miles on it, I can give the folks at Car Care Center credit for keeping it running. At other shops, I've been ripped off and taken advantage of--charged exorbitant prices. Here I have found:
-----Excellent Service. Thorough inspections. Great Prices. Quality work. Quick turn-around. Johnny (the owner) explains everything that's wrong and what he proposes to do to fix it. Then, he gives you the option not to repair, no pressure tactics. He shops around for the best prices on parts and explains why the parts are necessary. You'll get an education about cars while your car is getting fixed! I have an old car with lots of weird, obscure problems. These mechanics have fixed them all. The shop is clean, well lit. Offers coffee, TV & aquariums. The staff is courteous, pleasant and articulate. He also offers free consultations--which is AWESOME, especially for women who are all-too-often taken advantage of at many shops! And if you're stuck somewhere, he coordinates towing and car rental services on your behalf. Who can ask for more! Thanks Johnny!
I came in the car care center because my vehicle was shaking when I hit the gas pedal and not coming to a complete stop when it should when I hit the break pedal. My experience was great! The owner was very professional when we were discussing the issue, he took a lot into consideration for my issues. All in all, costumer service was outstanding. I would most absolutely recommend the Car Care Center ASA to anyone who is in need for car care,reasonable rates, and warranty.
would like to thank Care Car Center, ASA, for their exceptional work and saving me 7,000 dollars. I had a Bmw x5 that kept having problems. First, I tried taking my car to Bmw and I knew they were going to try and rob me! They gave me a price on repairs and I nearly past out, so I got my car out of their shop as quick as I could. I started looking for a shop and I found Care Car Center, ASA. I was impressed with the way the shop was laid out, as well as how informative the owner Johnny was on my car. I spoke with him for about an hour asking questions and he patiently answered all of them and I brought my car in soon after. He gave me a full diagnosis of all the problems of my car and future problems that could occur down the road.
Once getting to the shop we came up with a solution that allowed me to fix what needed to be fixed right away. He give me a break down of all expensive I approved explaining to me that all the products he put in had a warranty to back up his work; giving me a peace of mind. Allowing me the control over what I wanted to be done to the car. I was not forced into buying anything I didn't want to be done at this time. I was only given suggestions in what he saw needed to be done. I could then fix later on, other things that I knew where going wrong. Later I had a serious problem! I had some engine problems where it would have cost me a lot of money to fix. He told me that at this point he could do the work but it would be cheaper to just get another car, with all the problems I was having. Johnny was completely honest with me. In all of my life dealing with mechanics I have NEVER had a mechanic turn down money! What shops do you think would do something like that? I have been a loyal customer ever since and encourage all of my family to have their car repairs done with Care Car Center, ASA, and enjoy the great experience I have in the past. Good shops are hard to find, I'm glad I found one!
I've been coming to Car Care Center ever since I've moved in the neighborhood a year ago and they have come to my rescue often! As a woman who is not very car savvy, I'm always leery on mechanic shops. When I moved further from the one mechanic I trust (my Dad!) needless to say, I was nervous. Every problem I've had on my aging car, Car Care Center knew how to solve. And what's best, is in explaining the issues, it's told to me in ways I can understand; not all the mechanic jargon that goes over my head in which I cross my fingers that what I'm paying for is true. I thank goodness I have found a trustworthy shop to take my car to!
LADIES IN NEED FOR THE BEST CAR REPAIR SHOP IN TOWN!! Look no further!
Car Care Center ASA is the best repair shop in town. My Experience with Car Care Center ASA was incredible! Simply the best auto experience of all time. Johnny Otarola (manager) and employees are very friendly and detailed oriented. Johnny takes his time to explain what your car problems are. He makes you understand and gives you full and complete details of your automobile guidelines. He tells you what repairs your car really needs and provides you with different options. His prices are fair, and the work is of high quality. He is a very honest person. If the job repair is not worth your investment he will let you know. This is definitely by far the most welcoming and most comfortable automotive repair place I have ever been in.
I just had to come and show Johnny and his crew over at Car Care Center the love that they show me when I come for service. Me being a woman is hard to find good service, but when I go to Car Care Center, I feel welcome and I know that it's going to get done the right way. I passed up many car repair shops to get to the crew over at Car Care Center. Thank you so much, I really appreciate the service you give
Car Care Center is a great shop with a very friendly staff. They are very attentive to each customer and even show old, replaced parts after repairs so you know exactly what was wrong. I've had my Ford Explorer worked including an engine and transmission replacement. Needless to say, it runs like a dream and has been extremely reliable. The mechanics are fast and very good at what they do. Any repairs that you need can be done, and done right. I highly recommend Car Care Center for whatever problems with your vehicle you may have.
Car Care Center ASA, Inc - My family and I have had many experiences when it comes to car repairs. Our experience with Car Care Center started as a result of a referral from one of our VERY trusted friends from church, Alex thank you for introducing Johnny from Car Care Center the 40+ miles we have to travel to service our vehicles is always worth it for the professionalism & attention we always can expect. I recommend Car Care Center ASA, Inc to any consumer looking for a reliable & honest shop. God Bless You Johnny!
I have had a positive experience with Car Care Center. I have been a customer for more than two years and each time the customer service was excellant. The mechanics diagnosed all issues with my car and repaired them correctly. The owner has even given me a follow up call to make sure my car is running well and at this time it is in great shape. It is important to me that I have a safe and reliable vehicle to drive in and around Chicago and also on the expressways. Thanks Johnny @ Car Care Center.