can't turn off 4x4 low drive on 2004 Ford Expedition

I have a 2004 ford expedition chrome rims. I have owned the expedition for about a year. I came with the chrome wheels. I have never used the 4x4 drive. My kids were in it and I think one of them turn it on, but I have not been able to switch it back to 2wheel drive. does any have any idea or has anyone had this problem?

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5 answers 1 comment
I found this TSB about your problem sounds like its quite common
Date: 11/01/1999
Component Name: 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA #: 7353
SUMMARY: SOME VEHICLES MAY EXHIBIT A CONDITION OF NO 4X4 LOW RANGE ENGAGEMENT OR A STUCK IN 4X4 LOW RANGE, WITH NO DIAGNOSTIC TROUBLE CODES STORED IN THE GEM MODULE. *TT
I remember in order to get the older Ford Bronco's out of 4 wheel drive you had to go in reverse something like 10 feet. This would disengage the hubs. Maybe you need to place the shifter in neutral before it will go back to 2hi. Check in your owner's manual
THIS REALLY WORKS!! THANKS SO MUCH!
put the truck in neutral first then put back in a4w
As with most vehicles you will need to start it put it in Neutral then Reverse back up at least 4ft maybe more if its quiet enough u should hear a ting when its released. Then drive forward you will hear another ting. The Hubs are not unlocking right. Make sure u have it in 4hi before doing this. Fords have always been known for locking hubs. My father had a 1977 ford that did this all the time. Had to get out and manual lock the in but they wouldn't unlock till he backed up. Good luck!! Do not drive if its stuck in 4low it will ruin the 4wd.
turn your truck on put it in neutral turn the seletor to two wheel drive it should automaticly go into two wheel drive.