My car came in with an issue that was fixed, but the repair leads to further issues. Regardless, the shop manager stayed in contact with me the whole time and made sure my car got fixed appropriately. She was incredibly helpful and made the whole process easy and painless.
Campus Auto Repair was able to get my car in and repaired in the same day. That was what they promised, and, what they delivered. Great job!
Thank you Mike! We are happy to help!
Thank you Ben!
Great :) more expensive than I would have liked, but work was done well and communication was excellent. Overall a very good experience.
Thank you Jessica, it is a pleasure to work with you!
Great experiences with this place every time. They offer a fair assessment, tell you what needs to be done immediately and what can wait, and don't pressure you to do everything at once.
Thank you for the kind words Abby!
Dropped my car off on a Thursday and was told it would be done hopefully by Friday depending on their workload. Received a call stating it was ready Thursday evening. Unfortunately, the issue came back after having the car back for about an hour, but after taking the car back to Campus Repair they continued searching for an issue and were very friendly. The car seems to be working for now. The only complaint is having to pay $100~ for a part initially that did not fix the problem.
Thanks for taking a moment to reflect on your visit. We tried to call and follow up but have not heard back. Please let us know when you get a moment if there is anything we can do for you!
Repair was done well. However, the price was pretty high. I received a quote from another shop in town after service was done that was $100 less for the same service.
Scott, Thank you for the compliment on our quality of repair. There are a few avenues we can take if our prices are not comparable. Please feel free to call the shop so we can discuss our options!
Always good service :-)
Sadi and Jeff were a pleasure to work with! They explained everything in detail that they were doing and what was done. We have a few other repairs needed and they let us know what is most important! Campus Auto is great to work with! We have referred several friends to them. Keep up the great work!
Thank you Jennifer, it means a lot that you would refer your friends to us! We appreciate your trust!
Friendly knowledgeable staff, decent pricing, and the work was done on time. Car runs well.
Thank you Tim! We are happy to help!
I really appreciate the patience the folks at Campus Repair had trying to find my intermittent glitch this time around. I've been a regular customer of Campus Auto Repair since we moved back to the area in 2000, and I have not regretted staying with them.
Thank you Casie!
Campus Auto Repair has always been able to quickly find the cause of my new car problems and repair them promptly. I have been through many other shops in Fort Collins that have either taken close to a week to do one simple repair, charge too much or caused new problems. However, I believe CAR is by far the best and will stay my go-to shop.
Thank you so much Evan! We are happy to be your go to guys (and gal)!
The pleasure was ours!
Fair price for good work. I was pleased. I was apprehensive about paying more for a test to be done, but it found something I would have missed on my own so I'm glad it was suggested to me.
Thank you Jeremy! It was a pleasure to work with you!
The customer representative was friendly, helped me the day after the repair for some minor issue. overall nice work!
Thank you Harshil!
Wonderful and easy!
Thank you Zoe! We think you're pretty wonderful too!
Campus Auto has been my go to repair shop in CO. As an out of town dad that is very important. They are honest, communicate well and perform the work in excellent fashion.
Thank you Brian! It is great to have a working relationship with you!
Extremely professional. Fair priced and great communication.
Thank you Keith! It has been a pleasure working with you!
Excellent service, as always!
Thank you Kelly!
Very helpful and nice.
Thank you Patty!
There's a reason we keep coming back to this place. They always do good work and have always been polite and professional.
Thank you Nate! It is always a pleasure to work with you!
As always, Campus took care of my needs in a timely fashion and that well known friendly attitude. Been doing business with Campus for many years.
Thanks Gil! We are proud to have you as a member of our family!
Thank you Greg!
I enjoy Campus Auto Repair and their staff - no pressure, fair prices. They take good care of their clients.
Thank you Amber!
Thank you for your honesty when dealing with us and our car.
You are welcome Sage! It was a pleasure to work with you!
New brakes 'thunk' a bit at slow speed... may need to bring back to look at. But seems to work.
Chris, We would be happy to take another look at the brakes for you! We stand behind the work we do 100%!
Very fair and honest interactions. Strongly recommend.
Thank you Zak! Your family is a pleasure to work with!
Good place to have your vehicle repaired!
This shop is all about quality service! The staff is extremely helpful in explaining the repairs that need to be made to your vehicle. Highly recommend!
Thank you Nicolette!
I always have a good experience here.
Thank you Matthew!
Everyone was very nice and helpful. They explained everything in detail and didn't leave anything out. Great service!
Thank you Jenna! It was a pleasure to work with you!
Had great experience!
Thank you Marvin! You are a joy!
Had great experience.
Thank you Prajwal!
Had great experience.
Car was ready when needed and this was my 2nd car I have taken to them for service.
Thank you Ed! We are happy we could help!
Absolutely the best experience I've had at an auto-repair shop. Everyone who works there is extremely helpful, welcoming, and down to earth. I will never take my car anywhere else to get repairs in Fort Collins because they exceeded my expectations.
Thank you Aubrey! It has been wonderful getting to know you!
Thank you Mariah!
Fair enough place.
Thank you Chris!
Everything went smoothly and the employees were very kind.
Thank you Ross!
They did an amazing job, above and beyond!
Thank you so much Kathy, it was great working with you!
Excellent service, friendly employees. Was overall a very good experience.
Thank you James! It was a pleasure working with you!
Great shop! Friendly staff and fast service! Will definitely go there again with other vehicle related needs.
Thank you Michael! It has been great working with you!
Always friendly and helpful, knowledgeable working on older vehicles.
Thank you Sherry! The oldies are the goldies!
Fairly well. Not as quick as was stated. Overall good service. Not always the best answers to questions on time frame. Overall good!
Thank you for your feedback! With a small shop like ours time frame is terribly important. We value your input and continue to work on setting expectations and meeting them!
mechanic thoroughly explained the problem and the repair procedure.
Thank you Brett!
Friendly, helpful and overall had a great experience!
Thank you Laura!
Quick, knowledgeable and friendly service.
Thank you John!
First time at this shop. Had a good experience. Nice people.
Thank you Andria!
Great people and excellent service. Did the repairs requested in a short amount of time and also did trouble shooting to find the cause and remedy an additional issue we were experiencing with an older, high mileage vehicle. Prices were competitive, if not lower that the long time service shop we had been using, but the friendly and no pressure atmosphere made the experience far better than what we have had at other shops.
Thank you Joe @ Caldera! We are so glad we can get your fleet up and running in good shape!
They're fantastic with customer service. I had a bit of a mix up with my experience (nothing major) but campus auto repair has gone leaps and bounds to help me out. And for that I will absolutely come back!
Thank you Joey! It was a pleasure to work with you!
Great service! Very helpful and friendly!
Thank you Meg!
Extremely friendly atmosphere and helpful with my car problems.
Thank you Miranda!
Nice people who explain what's wrong with your vehicle in depth without making you feel dumb.
Thank you Samantha! It is our goal to make auto repair transparent and easy to understand!
Great service and repaired on time, properly the first time!
Thank you Thia! It is always a pleasure to work with you!
Sadie is awesome she goes above and beyond! This is the only place that I will go.
Thank you Travis! It was a pleasure working with you and your puppy too!
It seemed overly expensive for just seeing what was wrong with it and the wait time was just too long, and the maintenance was quoted overly expensive as well.
Tyler, Thank you for your feedback! It is very important to us to promote transparency within the automotive repair business. We do this by making sure to fully explain and set an expectation for the time and money that goes into finding a solution for each customer. It seems we missed our opportunity to do both for you and for that we apologize. If you would like to discuss what we could do to learn from our mistakes we would love it if you called the shop!
The staff is very nice. Repaired problem without added cost to me. They stand behind their work.
Always great service.
Thank you David!
My car was towed to Campus Auto that discovered my problem was an ignition coil. This coil was under warranty from another shop & they said that calling this other shop would save me quite a bit of money. I did - the other shop towed my car to their shop. Thanks to Campus Auto there was no need for another diagnosis & my car was repaired under the warranty by this other shop. Campus Auto is so knowledgeable & upfront about everything. They're an awesome group!
Thank you Beverly! It is always a pleasure to work with you and we are glad that we could help you solve your problem without any added cost!
Staff was courteous. Service was fast.
Thank you Steven!
I had to come back several times to get the same issue fixed, and once one issue was fixed, another one popped up. They offered to fix the first issue for free, but that was the only break I was cut despite multiple issues arising.
Thank you for your feedback!One of the hardest things to handle is new problems that pop up after a repair. We are constantly working to make sure that the solution to the problem is fair to the customer. Each situation is unique and must be handled delicately. I am sorry to hear that you felt that yours was unfair to you. We would love it if you could call the shop so we could discuss further!
I brought my truck in to get a lot of work done on it and diagnose a few new issues. The shop was really good about letting me know what the issues were and helping me to make a good decision on what to fix. Being a full time college student money is tight. They were very professional and did a wonderful job.
Thank you Samantha! It was a pleasure to work with you!
They are committed to making things work! :)
Thank you, this means a lot to us!
Very honest and prompt with service.
Thank you Tiara! Honesty is always the best policy!
While it was not the smoothest experience (ie. a faulty part was ordered and installed, the installation of the part needed revising) the staff at Campus Auto Repairs stood by their work and were willing to make things right.
Thank you Darrell! It meant a lot to us that you gave us the opportunity to make things right with you! I am glad we were able to work things out and you were happy with your service!
I highly recommend doing business with Campus Auto. They are friendly and very honest; I took my car in to get the brake pads replaced but they were not due for a little while and instead of just going ahead and servicing my car, they informed me that it wasn't something I needed to do. They made me feel they actually cared and were not going to charge me for extraneous services. This is the place to go in the Fort Collins area for great, honest service.
Thank you Tera! It was great working with you! It is important to us to promote transparency and integrity in the auto repair business! Your feedback has been very helpful!
Price was exactly what was quoted. Staff is wonderful, very helpful.
Thank you Leah! It was great to work with you!
Friendly staff, affordable prices, quick and efficient service
Thank you Megan! It was great to work with you!
It was very busy that week, but they got my car in quickly and got back to me. They unfortunately didn't fix the problem, they thought they did. They offered to reexamine it to fix it again, I just haven't made my second appointment, but I will.
Chris, Thank you for your feedback! It means a lot to us that we have the opportunity to make things right with you! It is important to us that we promote transparency and fair solutions in the auto repair business, and a second chance to show your our commitment is always appreciated!
I got in and out of my appointment within an hour and had everything explained clearly.
Thank you Alex! I am glad we could deliver prompt service with clear solutions!
It was great!
Thank you Lee!
Very happy with the staff and that my car was worked on soon after I dropped it off and happy with the return time of my car.
Thank you Jennifer! It was great working with you!
The service was decent. Loved the customer service (greeting, communication, etc.). The oil change was good. The only issue that I had was that I asked to have something repaired, and they thought it was fixed but it wasn't. Ultimately I pursued someone else because it was cheaper.
Thank you for the remarks about our service! It is important to us to know if a repair was successful or not, please feel free to call the shop to discuss further so that we may evaluate our methods!
Very friendly and honest
Thank you Nina!
The last time I came to this shop, they quickly and professionally sorted out a weird warranty issue, and fixed my issue within 2 business days.
Thank you David! We are glad to help!
Good communication, price seemed reasonable
Thank you Elise!
Fast, friendly, and they did a good job. I will use them again
Thank you Greg! It was a pleasure working with you!
The staff is congenial, helpful, and accommodating.
Thank you Ellen, it is a pleasure to work with you!
Helpful, friendly, convenient, and fast. Let me know some of the repairs I inquired about were not necessary or could wait for another time. Didn't upsell me on extra services. Would recommend.
Thank you for the feedback Melody! We are happy we could help!
Campus Repair always provides amazing service. Sadie took the time to discuss extra questions and concerns I had after I left and also helped me prioritize what needed to be done on my car. I wouldn't go anywhere else and have recommended you guys to multiple people.
Thank you Emilia! We are happy to count you as part of our Campus Repair Family!
Always reliable, trustworthy service!
Thank you Chris, it is a pleasure working with you!
Great place, found a part that worked for half the price!
Thank you Gabriel! Glad we could help!
Very kind and helpful, definitely do NOT overcharge!
Thank you Jade! We are happy to count you as part of our Campus Repair Family!
This was my first visit to Campus Auto Repair. The shop manager seemed knowledgeable; the work was estimated and I was called for confirmation on exactly what was to be done along with estimated costs. All work was done within time and cost estimates. As far as I can tell the work was done properly; I have not had any problems in several weeks since my visit. So far so good.
There were a couple of small issues. One was that some tools were left under the hood of the car and I didn't find them until later. Another was that some excess oil had been spilled on the oil pan protector. Since my driveway slopes, the oil spilled from the protector and onto my driveway when I parked. As I said, these are minor issues but they make me wonder if the technician was distracted or the job was rushed.
Finally, this is the second survey I have filled out. In the previous one I said pretty much the same thing as above. It would have been nice to hear that they acknowledged my concerns, but there was no response.
Scott, Thank you for taking the time to bring this to our attention. If I remember correctly we did get a chance to chat in person regarding the tools left behind and the oil as well. If I am wrong please don't hesitate to give us a call!
Front desk was very helpful and willing to work with me. Work was done on time and seemingly correct.
Excellent service, great people, fast, quality and affordable
Thank you Nowell! It is always a pleasure to work with you!
Excellent service, plus Heather & staff are very conscious of the wishes of the customer and respect their need/right to know in advance and make informed choices.
Thank you Bernie!
The service was timely and accommodating of my work schedule.
Thank you Emily!
The service was quick and the staff very friendly. I did have one comment in regards to the work performed. I had an oil change, and maybe this has changed in recent times with oil changes, but I thought an oil change also came with topping off the fluids, such as coolant and windshield washer fluid. I say this because when I checked the fluids my coolant was almost below the minimum level, indicating it wasn't checked.
Stacy, thank you for bringing this to our attention! We will make sure this is addressed with our staff! Thank you for the kind words about our customer service!
This was the first time I used Campus Auto Repair. I was very pleased with how quickly they were able to look at my car (I didn't have an appointment) and the thoroughness with which they explained the necessary repairs and likely outcomes.
Thank you Hannah, we are happy you enjoyed your experience!
Excellent. They provide good service with an understandable explanation of any problems encountered.
Thank you Brian! It is always a pleasure to work with you!
Nice people. Great work in a timely fashion.
Thank you Randall!
Awesome. Quick service. Reasonable price. Very accommodating and helpful. Front desk associate is the best. They explain everything clearly.
Thank you Kelly! You're pretty awesome too!
It's taken me 13 years in FoCo to find a place that is trust worthy, reliable and experts on cars. Campus Auto Repair is the best!
Thank you Lisa! We are glad you found us!
Did exactly the work I requested, plus gave me a description of work I'd likely need soon. Friendly, flexible, and professional - one of the reasons I always prefer an independent repair shop over the dealerships.
Thank you Michael! It was a pleasure to work with you!
Generally the service is good. Communication is good. Work is done in timely manner.
Yet, I was disappointed in the work done to replace the wiper motor. Afterwards, the wipers's range extended below the windshield (not good). This was adjusted, but it's never been 'right.' Sometimes the replacement wiper motor doesn't even come on without physically forcing the wiper... The recommendation was to keep on forcing the wipers because the motor had a bad spot. Easy to say until you're on the highway when it starts raining. The replacement motor was a rebuilt one, but seriously?
Hey Scotte! Thanks for taking the time to bring this to our attention! We are sorry we never got a chance to make the wipers work right for you. Thank you for the kind words about our staff!
Campus Auto Repair took care of my oil change quickly and well. They also gave good advice on the radio antenna and did not charge for their time when we chose not to do the repair.
Thank you Laura! It was a pleasure to work with you!
Honest and quick service, every time I've visited.
Thank you Melissa, we are glad we could help!
They fixed the things that needed to be done it a timely manner.
Thank you Samantha! We are glad we could help!
Its the only shop I have been to in the area, but with that said I wouldn't be afraid of recommending this place to anyone. The customer service was very nice, sorry I don't remember her name. She made sure what I needed was taken care of and even corrected me on what I was asking for before I showed up. Instead of just taking what I said and replacing something that wasn't the issue.
Thank you Matt! Communication is everything in this business and sometimes you have to dig to get the information you need to do the right thing! We are committed to promoting transparency and integrity in the auto repair business and experiences like yours help us get there! Thanks again!
Positive: Did a good job of explaining costs. Fixed the major issue that I came in for. Timely and communicative. Negative: Did end up with a new leak after service.
Ryan, thank you for balancing your review with positive and negative. It is nice to know we got some things right for you! If we caused the leak during the repair then we certainly need to know, and hopefully get the opportunity to make things right. If you would like to discuss this please give us a call at the shop!
Great service all around. The only suggestion is a few more services with oil change to match pricing that Jiffy Lube has but still great.
Collin, Thanks for the kind words and advice. We hope you see the value of dealing with an independent, small business when you come in for services with us.
Great and prompt service.
Very competitive price, satisfied with work, honest people.
Thank you Suresh! I hope you had a nice road trip in the Honda!
Good, prompt service!
Thank you Dwain! You are the best! We love working with you!
Thank you Juanita! It is always a pleasure to work with you!
I think they are honest.
Brandon, it was great working with you! Thanks for your trust in us!
I like the prompt service and reasonable prices. They helped me with a last-minute issue with no BS and down-to-earth explanations of options and problems.
Thanks Jason! It was a pleasure to work with you and I hope the window issue has been resolved!
Fair prices, nice people, & good work.
Thank you Mike! I hope you are enjoying the work we did for you!
Service was fast and very friendly. Honest cost.
Thank you David! I am glad we were able to help with your Jeep!
Everyone at the shop was super helpful and took great care of me.
Thank you Tim! It was a pleasure to work with you! I am so glad we were able to get your Rendezvous back to tip top shape!
They are so nice & the job was done fast.
Thank you Erika! It was a pleasure working with you!
They do a good job.
Thanks Brian! I am glad we could get your problem solved without having to replace the transmission!
After replacing fuel pump they did not connect fuel tank properly. On adding gas to the car, gas poured from the bottom of the vehicle.
A mistake was made, it is true. We are all human and it happens. The important part was that it was corrected at no charge, customer was supplied a loaner and the initial repair fixed the problem that the vehicle came in for.
Sadie is great.
Thanks Morgan! You are pretty great too! And that new Ford you picked up is a gem!
Fast service, friendly and knowledgeable staff.
Thanks Kate! It was a pleasure working with you!
Service is always done in a timely manner and at reasonable prices.
When the repair goes wrong way.. They will blame your old car starting by the mileage.. It wasn't just my car.. It happened when I referred a friend also.
Sometimes when repairing a vehicle that hasn't been serviced regularly or hasn't been apart in a while, things don't go as they should. We try and do our best to warn of potential issues with any repair and forsee as much as we can. Unfortunately things happen that we cannot control. In the case of your vehicle, though there were issues we did come to a conclusion and offered you some assurance of what we would do in case of the worst. I understand your frustration in the aftermath. All I can say is that we did our best and stood by the work we did.
Excellent communication and service.
Thank you Jake!
Service is prompt and people are friendly.
Great service. Same repair was $200 lower than my former mechanic = AFFORDABLE/BELOW MARKET rates. Great follow-up.
Thank you Michael! I am glad we were able to help!
My entire experience was smooth and courteous. The gal at the front desk was very honest and nice and definitely ensured my comfort and confidence in selecting this shop.
Thank you so much for the kind words! We are glad we could get you in, out and back on the road!
Highly satisfied with the work done. And the people that provided great customer interaction.
Thank you Misty! We look forward to seeing and chatting with you again!
Great service, very flexible.
We are glad we could help, thank you Mary!
They are good.
Timely service, no unexpected costs.
Thank you Allison!
Campus Auto Repair provides honest quality work.
Bruce, It has been great working with you all these years! Thank you so much!
The reason I highly recommend Campus Repair is named Sadie. She does an outstanding job at making sure you know what's going on with your car at all times and never tries to sell you things you don't need. She's just an honest person looking out for your best interest and that is really rare to find in the automotive repair world.
Thank you Dani! Thank you again for the referrals and the kind words, it really means a lot to us.
This is the 1st place that I have encountered that will actually work with the customer. The whole staff is great and understanding and not to mention that they REALLY do an HONEST and GREAT work. They don't try to sell you what you don't need, they are fast and effective. I have had a few "big" jobs that we couldn't do that they took care of and I'm very satisfied. I will continue to use them as "my Shop".
Thank you Nydia! We are happy we can help to keep the Buick going strong!
Came in have oil pressure sensor replaced. Asked while they had it to see about knocking and alignment issues with front tires. Replaced sensor, was told no issues with tires. Went to Big-O; tie rods and brakes needed replaced, tie rods dangerously worn.
We apologize for leaving some of your concerns unmet with a solution! It is rare that we would miss a repair that is so crucial to a vehicle, but in this case we must have. Thank you for your input so that we can learn from it! If you have questions or concerns please don't hesitate to call the shop (970)484-4040
Friendly online and on sight communication; reasonable prices for labor and material; peace of mind that services and recommendations are flawless!
Thank you Maureen! Hope the new Subaru is treating you well!
Friendly service I can trust.
Thank you Jennifer, it is a treat to work with you!
Only issue was not having a clear understanding of how long the vehicle would be out of service or more clearly, when they would start on it after the prearranged drop off time.
We apologize for not clearly setting expectations of the repair process. Thank you for this input so we can work harder to keep our customers informed and in the loop. Hope your truck is running well!
I was pleased with the quality and speed of the work completed.
Thank you Todd!
Timely service within a reasonable cost range.
Thank you Brian!
Did a great job at a fair price. Got me in when I didn't have an appointment so I could go on a trip the next day.
We are glad we could help you keep the Explorer on the road! It was a pleasure working with you!
They were capable of fixing my issue, but I think they were trying to oversell.
We are glad we could help you with your brake issue on the Lexus. From our records we gave you both a high and a low cost solution to your issue with the understanding that either would be a good and viable option. The only recommendations we made were related to the issue that you concerned with. Thank you for your input.
Great customer service, honest, reliable, trustworthy, and friendly.
Thank you Meredith! And thank you again for all of the referrals and kind words, it truly means a lot to us!
It's a good shop with reasonable prices and a very personable lady at the front desk who is smart and has a good memory.
Thanks Joe! Hope the Dakota is running well!
Sadie, Dave, and crew are just fantastic. They provide the best customer service - Sadie knows everyone by name and always greets me with a smile! They do everything they can to get their customers taken care of and I really appreciate it.
Thank you! It has been a pleasure working with you! Mahalo!
Wonderful service, reasonable price.
Amy, thank you for the kind words! It is always a pleasure to work with you. Go Cubs!
They have been very helpful, friendly, understanding and accommodating.
Thank you for the kind words!
I was able to get in and get the problem fixed in a very timely manner.
We are glad to be able to help you keep your vehicles on the road!
We have been generally happy with the service but of late there have been more and more second visits and more $$$.
We have always tried to stay out in front of the issues with both of your vehicles, as they accrue miles that does start to become difficult. We have always enjoyed working with you and hopefully we can help to keep the cars on the road for more time to come!
They have been my service center for years and have always treated me well.
Thank you Vanda! It is always a pleasure working with you!
Honest and upfront customer service. Always willing to work out the best possible deal.
Thank you John! It is always great to work with you!
They have good diagnostic skills...
The staff is friendly and I trust them to do a proper repair without charging me for unnecessary work.
Thanks Chad! You and your wife are wonderful to work with!