Cadillac SRX Recall 11V149000
Electronic Climate Control May Not Function Correctly
Heating & Air Conditioning, March 4, 2011
RepairPal Expert Overview
Our Quick Take:
A software issue with the heating and A/C (HVAC) control system may cause it to stop functioning correctly. This could reduce the ability of the system to defrost the windshield, increasing the risk of a crash.
What Should You Do?
We at RepairPal have designated this a medium priority recall; this would change to high if any problems are noted with the HVAC system. Please contact your General Motors dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.
The HVAC system may stop functioning due to a software issue in the climate control module. System failure would reduce the driver's ability to command the defrost function. This can reduce visibility, increasing the risk of a crash. To correct the problem, dealers will reprogram the electronic control module for the HVAC. The recall is expected to begin by March 11, 2011. The General Motors recall number is 11057.
Original Recall from the NHTSA
Model Year(s): 2011
Manufacturer's Report Date: March 4, 2011
NHTSA CAMPAIGN ID Number: 11V149000
NHTSA Action Number: N/A
Component: VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING
Potential Number of Units Affected: 10,179
Summary: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEARING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Notes: GENERAL MOTORS SAFETY RECALL NO. 11057. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Recall data provided by the National Highway Traffic Safety Administration