I have dealt with C&M several times years ago when my daughter's car was always having problems. They have been around for a very long time and it was nice to go back after 25 years and still have the same professionalism. Joe and Mario were great. It took 3 days, but Joe advised me with my extended warranty I might be able to have a rental. So I checked into it and he was right. I feel they did a great job.
So glad I was referred to them. Treated me great and my car is running well.
Very knowledgeable and professional staff. I felt very comfortable, which is unusual being a woman in a repair shop.
Excellent honest shop that I would trust again with all my mechanical needs. They were prompt and professional, very courteous and straightforward. So glad they were recommended to me.
Work performed was great.
The repair was done professionally, the people there were very friendly honest and very helpful getting me on our way we were out of town and they treated us great thank you very much, you guys.
Friendly staff, great work!
After towing my car into the shop, I was greeted kindly and told I would receive a call after $110 research fee into finding the problem. I was called with the evaluation and recommendations for repair work and I approved them. During repair work, other issues were found that needed tending to so I gave the okay for a high mileage tune-up, oil change, and gasket stop leak. Total came to around $900. As I was going to pick up the vehicle, I was called and told they were having trouble with the timing and that the rotor was chipped or cracked and that they should have it ready the next day. The next day came around and I was told that they had to run a full check on truck's system to find out what was causing this problem. Another $330 for 3 hours of vehicle inspection to tell me I needed a new rotor.
Needless to say, my total is now around $1800. I feel scammed upon and won't goes back, even after years of their help in servicing my vehicle. I thought $5-600 tune-ups included rotors, I guess I was wrong.
I have continued to come to C & M because I have known you for so long. When my son was here this weekend, he compared prices to info on the internet and thinks I should have 'shopped' to be sure the price is good. I do not have enough knowledge to do that, and prefer to trust your business to treat me right! Do you have any comment? (He did not convince me that I was overcharged, just wondering!)
Although I'm waiting to take my truck in for the 10 days follow up the check, all seems well. Joe was friendly, straightforward, and didn't pressure for anything.
This shop has worked on our company vehicles before, pricing was decent that's te reason we come here, however, this time around it seem price was too high, along with our truck having a major problem right after repair.
C&M always does right by folks. This isn't meant to be sexist, but I feel comfortable sending my daughters there.
Very professional--Mario, Joe, and Rudy did an excellent job.
Very trustworthy, I wouldn't take my car to anyone else.. The price of work is a little on the high side, but putting the trust in someone working on my car......I don't mind paying the price when I know is going to get fixed properly
Great, reliable, and complete work. Very timely updates.
Fair and fast.
Rudy and the crew always do a great job at a fair price. Replaced shocks on our BMW for $300 less than the dealer quoted.
The people were very nice.The shop was really clean, I'll definitely go back when I have future repairs on my truck.
Customer service was great and auto was repaired within the time frame stated!
Everything went smoothly.
Joe explained everything very well. Price was in line with other quotes. They checked out many potentially cheaper repairs before determining that a full transmission rebuild was needed. Other shops did not present any options. Said done in 1 week, it took 2 weeks (was around Christmas). Waiting to get warranty paperwork.
I always feel that I am receiving honest work and I trust their service.
Everyone was very nice. They took care of the problem, fixed it and my truck is running great. I want to thank them again.
Thanks Joe and Mario. I am sure to c u again!
Everyone is very nice, I even got them to smile!
The C&M folks worked with me the entire time. Totally recommend them!
I dropped my car off in the morning and received a call the same afternoon with an update on the necessary repairs. I was also told that my car would be ready for pickup the following afternoon. As promised, the shop called me the next day to inform me my car was ready.
Very satisfied with service!
Shop does good work, it's a little pricey, but trustworthy.
My last visit wasn't to hot. I was told my car would be ready by Saturday mid morning--I got it late Monday afternoon. I was told 'they' sent the wrong part. That same excuse has been used on me in the past. I also asked to have an oil and lube on the car it wasn't done. When paying my bill the guy said he would ask about giving me a free one. That he would call me one way or another, I didn't get a call.
They have always been fair and sensitive to the cost of repairs versus the value of the car. They suggest services that would make sense based on the other work they do to save money on future repairs.
They were fast. It was a good experience.
Communication could have been better.
It was done quickly and efficiently. Most of all, correctly. They were helpful and friendly.
The guys at C&M always provide a high quality of service for a reasonable price - and they stand behind their work.
I had an honest assessment of what was wrong with my car.
I anticipate taking my car back in a few weeks for the major repair.
Quick clean repair work
C & M was very informative and helpful regarding the issue that I was having. They worked in a timely manner and were very professional.
There's nothing like driving a vintage auto, and being able to do so with confidence. Because of C&M Automotive, I can have the confidence that my car will remain in tip-top shape. If there is a strange noise, an odd rattle, or something just doesn't feel right, the folks at C&M Automotive know how to find it...and fix it. I have recommended them to everyone I know who needs work done on their ride. That's how I heard about them after moving to Simi Valley. Word of mouth is the purest advertisement.
I used to trust C&M, enough that I spent over $4000 on my last repair, but when the car still didn't pass smog and they insisted they had to charge me $100 to get the O2 sensor to work despite all the money I had already spent, I'm done. I thought they used to be honest, but it turns out whatever happened over the last eight years, now they're just greedy.
My last experience at C&M went as well as could be expected for a basic service pertaining to an oil change and engine check-up, followed by an update for future routine servicing. All is well that ends well.
A little expensive but they did a good job!
Overall I have only one complaint with the shop -- they always switch my headlight settings from auto (always on when the engine is on) to another setting which has the headlights on but no dashboard illumination. Not good when you are in the dark and of course not noticeable in the daytime.
Great guys, always seems to cost a fair bit, but in the end they get the work done right as far as I can tell.
The personnel were professional and friendly. They performed the repairs necessary and in a timely manner.
the problem I took the vehicle in for was not fixed. Many expensive repairs, and nothing done that resolved the issue. The exact same problem persisted as soon as I got it back - they appeared to not be able to find the issue and resorted to "trial & error" methods to fix it. Very expensive for me to have to go through that. Not at all satisfied.
Always informative and they get the work done in a timely manner
The repairs are good so far so I am happy about that. Job took longer than I expected it would, but no complaints. Thank You
Good communication thru the process. Worked with my concerns and limitations
Quality work, great customer service, shuttle van provided.
They did exactly what we asked without trying to push unnecessary fixes on us.
All my experiences with this shop have been excellent for many years. The last one was no exception.
Very satisfied with this shop.
Fixed my truck in a timely manner for a good price
I have had only good experiences over the years with different cars
They are Honest and professional
The team was fast and the repair was solid. I really appreciated the breakdown of what was wrong. They separated it into, must fix, fix this soon, keep an eye on this. That helps especially with an older car.
The service was very good as well as the hospitality. I think the pricing is a little high especially on basic service procedures like oil changes and fluid additions.
You guys are awesome!
They have very good customer service, and great communication. They will always call and inform me of their progress, and they are very transparent about what the potential cost might be. They'll give you options about what they could do, and they're careful to not do any work unless you approve it first.
They provided good service, and the work was done correctly. Everything went smoothly, and I've taken my vehicle to them before with the same results.
They have good customer service and they did their work fairly.
I believe they are honest, I believe they do an excellent job, and they are able to find out what's wrong and fix it. They also provide you with a loaner car if it takes a while. I can't think of another place that I have gone that I could say that about them.
I think they are pretty honest dealers, I trust their service.
I've been going to them for a long time, and I find them very honest. I trust that they won't overcharge or take advantage of me just because I'm a woman.
They are very honest. They don't try to sell you things that you don't need.
They helped me out a lot, and they answered and explained every question I had very well.
I have been with Rudy and C&M about 15 years they do the best job they can.
I think that they are very honest and knowledgeable, which is very important. They give very good service.
They seem to be honest and they fix what they say they are going to fix.
The estimates were honest and reasonable.
I know the guys who work there very well, I've been going there for quite a while. They always explain what they are going to do, and they will tell me what needs, how soon it needs it, and what can wait.
They provide great service and they are very honest and up front.
They did the repair correctly.
Service team was very friendly, helpful, and not overwhelming.
Excellent communication, helpful attitude, fair pricing.
In general communication was very poor and it didn't seem like anyone had any idea how to work on my Subaru.
I feel I was extremely Overcharged for Labor with PCM issues...
The cost was high and there are continuing problems with vehicle.
They new I had a budget, their mechanics were great, front office customer service was excellent.
I did not get the service I expected.
Everyone on site is honest and knowledgeable. Prices are very reasonable. My concerns are always met; problems are fixed.
Extremely supportive through rebuilding of two transmissions.
They are the best.
I felt I received good service & you stand behind your work!
Both times I've had my car worked on, they've done great work and are very knowledgeable and keep you informed every step of the way as to what needs to be done and why.
They are friendly and work was done.
We received two estimates in the past and they were both incredibly higher than any other shops we went to.
Friendly honest staff and the work is done quickly.
Great service, great people, fair and honest pricing.
We have had nothing but the best service... hands down!!
Fair pricing, quality work!
Too much of a push to upsell on belt and hose replacements. They briefly (if at all) discussed their actual wear-and-tear condition and went to the "Manufacturer recommends this need to be replaced after X" guidelines. However, the shop is clean, staff is respectful, and nothing was stolen or damaged in my car, so they definitely conduct themselves in a professional way.
I had good service.
They have fair pricing and I feel they have been honest with repairs.
I was not satisfied.
Quick and budget minded.
I have been highly satisfied each time I took my car in for service.
They will do everything to perfection.
Honest and good clean work.
I liked the overall experience.
I like the quality repair service. Have no problems with having to go back for same problem. I feel a little high on the price, but that's me.
Last service was a diagnostic, they failed to diagnose my problem.
Prices are to high.
Location convenience could make me refer another shop.
Did not fix the problem.