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C&M Auto Service

mycar@cmautosvc.com
16169 Caputo Dr
Morgan Hill, CA 95037 USA
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
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Call now:
(408) 831-6391
133 Verified Reviews

Auto Repair Experience

  • Craig Courtney, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience
RepairPal Scorecard

C&M Auto Service was established in 1999 and has been providing Morgan Hill and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “knowledgeable”, “friendly”, “reliable”, and “professional”. A local shuttle service, rental & loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Give C&M Auto Service a call today to book an appointment for high quality auto repair!

Details

Auto Repair Experience

  • Craig Courtney, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair

Amenities

  • Child Friendly
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • TECH-NET
  • iATN

Message from the Shop

C & M Auto Service is a full-service preventive maintenance and automotive repair center. C & M Auto Service has been performing high quality, guaranteed automotive repairs in the Morgan Hill area since 1999. We service and repair all foreign and domestic vehicles. Bring in your foreign and domestic auto, SUV, or pickup today with complete confidence that your vehicle will be serviced or repaired correctly the first time. Worried about the factory warranty on your new car? Don't be! We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new vehicle while maintaining your warranty. We are the preferred alternative to the dealership for all scheduled maintenance of your personal car or truck, as well as your fleet vehicle.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

133 Verified Reviews
5 stars
(89)
4 stars
(31)
3 stars
(11)
2 stars
(0)
1 star
(2)
by - Verified Customer March 17, 2017

just needed a tire patched. took a while but all work was good.

by - Verified Customer March 08, 2017

My car runs like a charm! Thank you.

by - Verified Customer March 08, 2017

Consistent high quality work and customer service!

by - Verified Customer March 07, 2017

Emergent repair due to a failure on the freeway. Shop personnel was very professional. Jose's courteous and professional communications set the mark high for other shops.

by - Verified Customer March 05, 2017

Great service and People!! Craig is the best!!

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by - Verified Customer February 28, 2017

Pleased with the service.

by - Verified Customer February 26, 2017

C & M is a great shop. When I call they answer the phone. If I have a simple issue to look at they say ' come on in ' Big repair they schedule an appointment. Craig is always available for questions and answers.

by - Verified Customer February 24, 2017

It is very good services. For example, I can borrow a for a while.

by - Verified Customer February 23, 2017

Thought I needed rear brakes. They said they would inspect them first and found brakes didn't need replacing. Honest assessment and much appreciated. Estimated another year of use and said they can inspect them down the road. Feel confident with honesty

by - Verified Customer February 20, 2017

Satisfied

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by - Verified Customer February 15, 2017

Service by Jose was excellent!

by - Verified Customer February 10, 2017

I perform most of my vehicle maintenance unless it's something I can not or do not want to do. Knowing I needed a complete transmission fluid exchange. I asked if you use the machine to completely flush the transmission, torque converter etc. I couldn't have been more satisfied with the work and vehicle loan I did not expect. I chose your shop from previous work and the ASE Certified mechanics you employee. Great job!

by - Verified Customer February 09, 2017

I always trust C&M with the repairs of my car because I feel I am getting the best service.

by - Verified Customer February 07, 2017

C&M regularly services our cars and we always have a positive experience

by - Verified Customer February 06, 2017

Service was great. Gave me ride when needed. Front desk people very cuteous and knowledgable.

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by - Verified Customer February 02, 2017

Excellent as always

by - Verified Customer February 01, 2017

completely satisfied

by - Verified Customer February 01, 2017

good service

by - Verified Customer January 31, 2017

I have pleased with the professional treatment and work from C & M.

by - Verified Customer January 31, 2017

No thanks

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by - Verified Customer January 30, 2017

Good.

by - Verified Customer January 22, 2017

Craig and team are great people. When I picked up the car they handed me some paperwork that recommended immediate action. I called and asked the young lady for pics of the broken engine mounts as noted on the paperwork and to have their BMW expert call and never received a call or pics. Also, drain plug was noted as cross threaded, but C&M is the only place that changes my oil the past couple of times. Also broken oil filter mounts???? Again, would this be caused by previous oil change? Love these guys, but maybe they are too busy these days?

by - Verified Customer January 19, 2017

C&M has always performed as promised.

by - Verified Customer January 18, 2017

They always provide you with a complete review of your car and allow you to make the decision regarding repairs. No pressure.
Been a customer for over 5 years.

by - Verified Customer January 17, 2017

Love their work!

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by - Verified Customer January 17, 2017

Organized, timely and helpful. Good staff, seem well trained.

by - Verified Customer January 16, 2017

Professional and friendly.
C&M are my go to repair shop to keep my high mileage vehicle running strong.

by - Verified Customer January 15, 2017

Office staff was friendly and courteous. Work was performed as promised and future repairs needed explained thourgoly.

by - Verified Customer January 15, 2017

good experience. will come again.

by - Verified Customer January 15, 2017

They knew I had young kids with me, so they worked hard to finish my service quickly.

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by - Verified Customer January 11, 2017

I never really asked about the 'new part' that was installed.....still wonder how big that part was.....but that's all on me for not asking...easy to access or not? Still count on you guys and gals to keep up the integrity. (Which you r doing). Thank you.

by - Verified Customer January 10, 2017

Very good repair experience, would definitely
Use this shop again.

by - Verified Customer January 09, 2017

Professional service and received a loaner car during the time my car was in the shop.

by - Verified Customer January 09, 2017

GREAT

by - Verified Customer January 05, 2017

Good wok, on time

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by - Verified Customer January 04, 2017

Shop did not catch a major oil leak that I discovered when I brought the car home. Car has been in this shop 3 times in past year and no inspections caught any oil leaks except at pan gasket. Car was leaking worse than when brought in. Quality of mechanics are slipping.

by - Verified Customer January 03, 2017

Great as always, however it was mentioned that there was no wiper fluid and might be a problem with the system but it was not fixed.

by - Verified Customer January 03, 2017

Excellent shop.

by - Verified Customer December 26, 2016

As always, a good job done and leaving again with confidence that the job was done right.

by - Verified Customer December 26, 2016

It was a very positive experience. :)

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by - Verified Customer December 26, 2016

On time. Done right. No complaints.

by - Verified Customer December 25, 2016

Great service!

by - Verified Customer December 21, 2016

I always feel like I can trust their recommendations! Thanks C&M

by - Verified Customer December 19, 2016

Excellent

by - Verified Customer December 13, 2016

Very helpful, quick and easy

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by - Verified Customer December 12, 2016

Saved hundreds having my Porsche serviced here versus the dealership. Very clean shop and good customer service.

by - Verified Customer December 11, 2016

Wonderful service as usual!

by - Verified Customer December 09, 2016

C & M Auto Service is always friendly, professional, and helpful!

by - Verified Customer December 05, 2016

Everyone was very professional and thoughtful during conversation. I am very happy with the service.

by - Verified Customer December 04, 2016

Knowledgeable, respectful, and competent.

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by - Verified Customer December 01, 2016

Thanks!

by - Verified Customer December 01, 2016

Very happy with the work

by - Verified Customer November 30, 2016

only minor issue was cost of fuel filter that was double price of a comparable quality item online

by - Verified Customer November 29, 2016

Always helpful and no waiting.

by - Verified Customer November 29, 2016

Friendly and helpful staff and my car was ready on time.

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by - Verified Customer November 28, 2016

Jose was communicative and friendly. Work was done expediently. Thank you.

by - Verified Customer November 27, 2016

Unfortunately one of the center wheel caps was cracked/broken when they installed. Probably used an impact wrench. Of course, the mechanic probably did not tell anyone but I saw it.

by - Verified Customer November 24, 2016

As usual, staff was friendly and informative and made recommendations that seemed reasonable.

by - Verified Customer November 24, 2016

Excellent customer service from the service writers

by - Verified Customer November 20, 2016

I trust them with my cars. Totally satisfied with their integrity.

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by - Verified Customer November 17, 2016

Awesome

by - Verified Customer November 16, 2016

Jose, service advisor is nice, friendly and professional. Will come back and refer more friends. Thanks for the excellent service!

by - Verified Customer November 16, 2016

I've been taking my car to C&M for several years and have always been satisfied with their work.

by - Verified Customer November 13, 2016

Excellent

by - Verified Customer November 10, 2016

There was a problem with the original repair work (unknown at the time) and they quickly worked with me to make it right... I really appreciate this kind of service when there is a problem.

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by - Verified Customer November 10, 2016

Had car serviced, nothing major, great job!

by - Verified Customer November 10, 2016

I'm very happy with my service experience. I had a lot of unrelated issues with my truck, and C &M took them all in stride and returned it done right the first time. They also helped out with a loaner. I've had other shops who couldn't deliver what they delivered. Thank you!

by - Verified Customer November 09, 2016

They do a great job and treat everyone with respect. The repairs sometimes take a little longer than I prefer, but I know if there is an issue with the work performed, they will work to correct it.

by - Verified Customer November 09, 2016

Thank you for the excellent service

by - Verified Customer November 03, 2016

The work seems to be performed well but there seems to always be recommendations to perform additional maintenance such as flush transmission, etc....

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by - Verified Customer November 03, 2016

I have been to the shop twice and both times they were awesome

by - Verified Customer November 01, 2016

Consistently outstanding service - all work explained - never unneeded work performed - staff always on top of things.

by - Verified Customer October 11, 2016

Great customer service and excellent service provided. Best repair shop in Morgan Hill!

by October 06, 2016

Great!

by - Verified Customer October 04, 2016

Great customer service, and service was completed as expected.

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by - Verified Customer October 04, 2016

Extremely pleased with the quality of service and the confidence that the technicians are highly skilled in working on my car.

by - Verified Customer September 29, 2016

Friendly, helpful, honest and work completed on time.

by - Verified Customer September 27, 2016

Always helpful! Couldn't wait for their first quote on time frame for job and they made it good! Got it done fast!

by - Verified Customer September 24, 2016

Good work.

by - Verified Customer September 23, 2016

Truck is running smooth again!

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by - Verified Customer September 22, 2016

Great service!

by - Verified Customer September 20, 2016

Very dependable service. My truck is running better than ever. Best mechanic I've ever been to.

by - Verified Customer September 20, 2016

They did a very good job .

by - Verified Customer September 19, 2016

Great service!

by September 19, 2016

Disappointed about some communication I received from the front desk.

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by - Verified Customer September 16, 2016

Explained options well, very knowledgeable, competent, and thorough!

by - Verified Customer August 22, 2016

Excellent service

by August 19, 2016

Work was done but items like my parking brake was not readjusted at where it was before the repair.

by - Verified Customer July 25, 2016

Excellent customer service and the office is really good in communicating with customers about the status of their vehicle.

by - Verified Customer July 13, 2016

As is usual, the service at C&M is great. I had my car in for an oil change and air conditioning re-charge, so I waited. Their waiting room is comfortable and they have guest wireless access, so I was able to get some work done while waiting. Thanks!!

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by - Verified Customer July 08, 2016

Very professional shop. Excellent employees who provided excellent customer service. This is not a shop that will try to gouge you.

by - Verified Customer July 08, 2016

My 2006 Sienna received regular maintenance and replacement of safety critical parts. The work was done on time and there were regular calls as the work progressed. I am satisfied with the work.

by - Verified Customer July 07, 2016

Good timely service

by - Verified Customer July 07, 2016

During a very busy time, they fit me in and did all they could to ensure I had the transportation I needed while we waited for parts. Good communication, fair cost estimate, quality repairs.

by - Verified Customer July 05, 2016

Fantastic service. Courteous employees. Job was done as requested.

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by - Verified Customer July 01, 2016

Excellent customer service. Reasonably priced and repairs are made correct the first time

by - Verified Customer June 24, 2016

Accurate diagnosis, fair price , very well handled

by - Verified Customer June 23, 2016

Good

by - Verified Customer June 22, 2016

Great communication and very nice work

by - Verified Customer April 11, 2016

Good Service at reasonable prices.

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by - Verified Customer April 07, 2016

They are competent and easy to deal with.

by April 04, 2016

Correct service and diagnostic.

by - Verified Customer March 28, 2016

Too expensive, $700.00 for a simple starter replacement on an Isuzu Trooper 2, recommended replacing a brand new battery that was working perfectly. Attempted to charge a 125.00 estimate fee without getting prior authorization. I was not happy with the way they conducted business.

by - Verified Customer March 24, 2016

Good, quick, and reliable.

by - Verified Customer March 23, 2016

I appreciated that 1) I received an email reminder of service, 2) scheduling the appointment was easy, 3) shop had wifi available, so I could work while I waited for my car to be serviced, 4) the service was fast, 5) staff didn't try to up sell me on additional services, which makes me trust them.

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by - Verified Customer March 21, 2016

I have been a customer for some years. I am eats happy with the way my car is cared for. C&M is honest, they always make me aware of what needs to be done, and what will need attention in the near future. I am very happy with the service.

by March 17, 2016

AAA endorsed, good experiences.

by - Verified Customer March 15, 2016

They're honest, they are highly knowledgeable, and very friendly especially that beautiful blonde girl Colleen at the front desk.

by March 10, 2016

Great Shop.

by - Verified Customer March 09, 2016

They have always repaired our cars and they are fixed. There is none of the fix one thing and the item next to that part defects. Repairs are done in a timely manner. Always a clean facility always polite people at counter to help you. Honest business.

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by - Verified Customer March 05, 2016

Excellent service and information, they are accommodating to individual needs.

by - Verified Customer March 01, 2016

I appreciated how helpful everyone was from the moment I called with all my questions to the moment I picked my vehicle up.

by - Verified Customer February 26, 2016

Good clean shop, friendly service advisors.

by - Verified Customer February 22, 2016

Local business with capable service technicians. They are reasonably priced and offer a shuttle service.

by - Verified Customer February 18, 2016

Good service.

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by - Verified Customer February 18, 2016

Excellent customer service. Always friendly. Competitive prices. Excellent work.

by February 16, 2016

Good service, great personnel.

by - Verified Customer February 15, 2016

Fast and efficient service.

by February 10, 2016

Service isn't friendly. But they seem knowledgeable.

by - Verified Customer February 09, 2016

I'm very happy with the reliable service. For some of my friends, they prefer a place with a lower price point.

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by - Verified Customer February 06, 2016

Great customer service, good prices and good quality work.

by - Verified Customer February 02, 2016

I had difficulties with the shop over what I considered the shop-caused problem with the emergency brake.

by - Verified Customer January 09, 2016

C&M Auto provides excellent service at a reasonable price.

by - Verified Customer January 08, 2016

The person that worked on my car was great. The office staff wasn't helpful with paperwork or communicating calls returned to the mechanic.

by - Verified Customer January 07, 2016

They are very efficient, clean, and very customer friendly.

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by - Verified Customer January 06, 2016

The crew at C&M has always provided excellent service and shown a professional attitude.

by - Verified Customer January 06, 2016

I am completely satisfied with the level of service from the front desk all the way to the back shop.

6 verified customers did not leave comments but provided these ratings:
by Mark, Bob, Michael
by Freddy
by 1 verified reviewer
by 1 verified reviewer
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