Super friendly, VERY professional, clean and made us feel real comfortable about the work being performed, also let us know what service we will need in the near future. Thank you !!!!
I love this place..it's expensive, true, but worth every penny. The repairs are always done correctly and in a timely manner. They have saved me more than once when I have had an emergency. You truly get what you pay for. Wouldn't go anywhere else.
Everyone was very nice. However, I got two second opinions about what needed to be done and for how much and they both agreed that most of the recommended repairs were unnecessary and overpriced.
After the repair was completed and without asking, I was shown all of the parts that were replaced and received an explanation of the status of each. Each charge was explained. The representative was very helpful in describing what I need to do to keep the vehicle running well in the future independent of the job just completed. He conveyed a genuine interest in my concerns and provided superlative service. On top of that, the shop provided a complementary inspection, cleaned the interior front cabin and washed the vehicle!
Everybody I dealt with was super friendly and exceedingly knowledgeable. Unfortunately, the new oil filter O-ring failed almost immediately. They were great about fixing the problem though at zero cost or inconvenience to me. They picked my car up at work then delivered it back when the when was all done. Mistakes are inevitable but the way they are directed tells you everything you need to know about somebody. They resolved my problem quickly and professionally.
Excellent knowledge of foreign vehicles!
Very thorough, professional and helpful. We can always trust them to get to the root of the problem.
Excellent service as usual.
Outstanding customer service they went far above and beyond the norm.
Thank you for the great service.
Excellent customer service.
Ed and his team have worked on my cars for over 20 years!
Great work, easy to work with, and an overall experience.
C&H has always treated me and my automobile with respect and a positive attitude.
Communication and customer service top rate! The cost for repairs is much higher than other shops. Over $450 to diagnose my car issue was a shock, only $75 diagnosis was communicated up front.
Great shop. Friendly and knowledgeable techs. Markup on parts is a bit high, but not outrageous.
C&H Auto is unbelievable. This is the most professional shop I have ever set foot in. My car runs like it's new again. They are very thorough and communicate well. I never felt once like I was being pressured into unnecessary repairs. I will be a C&H customer for life. C&H is incredible!
Work was to fix a previous mechanic's botched repair and C&H seems to have fixed it right.
Dan did an amazing job at keeping me up to date with my car. He explained things so that I understood what was happening and was very kind and professional.
Upfront. Helpful. And very detailed.
Great job as always!
As always. Excellent professional service from start to finish!
Good work, as usual.
Very courteous and knowledgeable staff. Good job!
The staff is always friendly, and very helpful. The environment is comfortable and everything is thoroughly explained. I will keep bringing my car to C&H!
I was happy with this repair shop and plan to return.
Great customer service!
The recommended work was explained and completed in a timely manner. I am very satisfied with the experience.
It was easy with great communication.
Great service; I have been going to C and H for several years with 2 different cars.
Always excellent work!
I have been using C&H for many years. They gone beyond the call of duty for me and have recommended them often. My car has 263000 plus miles and attribute that in large part to C&H Auto...
Scott was very helpful in repairing my vehicle. The cost was a shock but it is a foreign vehicle and my wallet was hit pretty hard when it was a starter model. The problem was in the engineering not the shop.
Great place, in all ways.
Do what they say and on time!!!
A pleasant staff that respects their customers and cars and the repair they need. Thank you!
Glad we finally made it to the finish line with it all working and appreciated price adjustments made!
Excellent company! I would recommend them to anyone needing car repair services.
Everyone is friendly and professional.
Did what I expected in a professional manner.
Excellent service. Great work on the car. They explained everything in detail and only did the work I authorized.
They will keep working with you on complex problems. I find that a real shop is the one that not only fixes the easy problems but one that stands behind their work and will own up and make it correct if there is an issue with a fix. I have been with C & H for years.
Excellent customer service right from the start. The moment I dropped off my car I felt very comfortable; totally opposite experience then when I had service done at the dealership. Great follow up on the work being done, and great service all the way to pick up.
Good communication, unexpected extra services necessary.
Fantastic service and communication!
This is the most professional, courteous, shop in town.
People working there are always very accommodating and polite. They are however on the pricey side for their services. Services took much longer than expected as they did not have the part necessary to complete the work.
Stands by their work. They have a high level of integrity. They are willing to take the extra steps to assure you are satisfied.
My experience was terrific! Service completed & car vacuumed & washed.
Customer focused and integrity are C&H's key ingredients.
Customer Service, Quality, and Expertise - all are top notch.
Great service, great communication throughout the process, excellent customer service
There was a small time delay which caused a small problem for me picking it up. One of the guys came in on a day they were closed for me to pickup my car. They have gone above and beyond my expectations to make it a good experience.
Always trustworthy. Proving every time that I have made a good choice in trusting the care of my car to this shop and its people.
Outstanding customer service, great technicians and they explained the work so we could understand it.
Honest, informative, they do what they say.
Professional, organized, good communication.
I would not recommend them for tires.
The customer service is first-rate.
Service is excellent, staff is great!
I thought Scott and Dan were honest with me and tried to provide the service needed with out adding extras.
We have confidence in this shop to provide us with quality automotive care. Also the shop stands behind its work.
Excellent service and great people who treat you right.
I felt that they were honest and did the work in a timely manner. The people were all very polite and helpful.
These guys are honest and they are knowledgeable.
Great customer service and they explain things thoroughly.
The people who work at C & H are extremely professional and friendly. They know how to service and repair cars and communicate very well.
If my colleague had a foreign model I would recommend based on my experience.
Dealer level service but also with dealer prices.
They were extremely polite and explained everything that needed to be done very well. They repaired the vehicle quickly and expertly. Their integrity and courtesy was very much appreciated.
Pleasant and professional service representatives.
Great customer service.
Great service, wonderful staff, super craftsmanship, quality repairs.
They have completed tasks they start.
Very good with communication and recommendations.
They have been very good for 30 years.
They quoted me a very reasonable price for the work done that I asked for. They went above and beyond with checking out my engine, transmission, and fluids. They noticed an oil leak that I was aware of and asked if I wanted them to investigate where it was coming from. The communication and service was exceptional.
Clear sense of customer focus, professionalism and attention to detail, in each aspect of the experience I had.
Very accommodating and helpful.
Honest, excellent service.
Outstanding consistent diagnostics and complete repairs where all stand equally behind the work. This is the place to have it done right when other repairs are botched.
From start to finish they everyone was excellent and customer service still means something.
Great service, great work.
Good service, fair price, understand my make/model well.
They are on the high price side.
Their customer service is 2nd to none and they are always honest with me no matter what.
They are fair, reasonable, and through. They have excellent customer service. They are patient and they listen to you.
Good experience, customer service. They are honest and explain things well.
Very detailed service.
Good explanations before and after the service; friendliness of staff.
I believe in your ability to fix cars correctly, and your standing behind repairs that sometimes go awry.
They did work I did not authorize!
C&H is literally the best repair shop I have ever been to. The staff are so friendly and helpful. I would drive hundreds of miles to have my car serviced by them.
Quality repairs, they stand by their work, experts on certain cars, friendly service.
Super nice and have great customer service. However, I am still waiting to get my air conditioner repaired for my Mercedes. I'm pretty sure they replaced a hose that didn't need replaced because my air conditioner is still doing the same thing. They have said the part has been back ordered, but I'm not sure what is going to happen. It's been over a month now I've been waiting. Probably won't get repaired till next spring and in the mean time I've paid over &800.00 for my air conditioner to still not work.
I'm very happy with the service and trust them. I like their preventive maintenance approach. Worth it to me but a little pricey for some.
Long history with them of competent service.
They were knowledgeable and courteous.
Their service is great, but their experience and training with my Smart 4 Two leaves me with some reservations. I realize that this is not any fault of theirs. They have been great and I will continue to have them service my Smart.
We are satisfied on how well they treat their customers and our vehicle's...We love that they treat all their customers as part as their company family and it shows in their employees as well! It's great to that they have a pick-up/drop-off program.. I can go on and on about how Great C & H Foreign Auto Repair Co. is... It's great to know where we can always take our Foreign Vehicle's and know their competent... Very professional & well kept waiting area & treats to go along with a cup of coffee/water & great magazines!
Scott is cool.
They do the job right & stand behind their work. Very customer-centric & accommodating.
Years of high quality honest work provided for our family's autos.
I have had Ed and family perform service and repair on my Volvo's for approximately 40 years and have been very satisfied with all repairs and assistance for the entire time!
Great friends, great service, long-time acquaintance!!
They are honest and get the job done well.
C & H always does a great job and has great customer service.
They give good service.
These guys give great service, but they often have your car all day & they are a bit expensive.
They have a long-term, well deserved reputation for reliability, customer service and reasonable prices.
Honest. Great service. Reputable.
Commitment to service and personal attention.
THEY HAD DIFFICULTY IN FINDING THE CAUSE FOR THE CODE.