Very unprofessional, treats customers with disrespect. On their website they post only good comments, but when they get bad reviews, they get mad and treat customers with disrespect and called them names.
Here is an answer that I got from the owner of the company, Mike Sortos, after I reported him to BBB:
"I believe that Mrs. Jefferies needs professional help from a doctor, not a mechanic.
Because of this, I am retracting any offer of BZBEST to discount any future work from our company.
Because I care, I will offer Mrs. Jefferies $25.00 to be paid toward her initial visit to a mental health practitioner.
I hope that Mrs. Jefferies doesn't find this offensive because that is not my intention.
and another sentence that Mr.Sortos posted on Angie's List re: my complaint:
"Then she says we never returned. We never returned because this lady is unstable mentally and emotionally."
This company and his owner does not accept when they are wrong.
So, hire this company and if you try to confront them with the mistakes they did fixing your car..this is what you get...forget about the job warranty..it is fake!!!!