Burden Honda Care
Houston, TX 77070
Hours of Operation
|Mon - Fri||7:30am to 6:00pm|
|Sat||7:30am to 2:00pm|
Auto Makes We Service
|Service & Repair|
Customer Reviews (1 review)1 Sort by: Helpful |
Burden Honda Care
I was having a problem where the button to get my 2002 Honda Accord out of park and into drive would not go in. I initially called my nearest Honda dealership. They stated that it was probably my brake pedal and if that was the problem, it would cost me roughly $110. They also told me that they could not see me until next week and that I would have to drop the car off at that time.
I did some searching and found Burden Honda Care on RepairPal. The woman who answeredthe phone was very friendly and knowledgeable. She also said that the problem was probably my brake pedal and it was probably causing my brake lights to not come on, either. She said I could bring it in right away, even though they were a bit backed up, they would get it done same day.
When I showed up, she was very courteous and professional, as was the mechanic who went to inspect my car. She was able to refer me to a couple nearby businesses to "hang out" while they worked on my car. They were able to get me in there in about 15 minutes to get it checked out to tell me the problem, and the work was complete no more than 10 minutes after my agreeing to the service. The woman at the front also provided me with extra information and tips about the vehicle as I was leaving.
They are quick, prompt, professional and thorough. I really enjoyed the fact that they went the extra mile to help me understand my car better, in plain English. I would highly recommend this place to anyone with a Honda or Acura, and will definitely be a loyal customer to them.