Buchtel Motors

RepairPal’s Comprehensive Evaluation

Assessment Summary

Buchtel Motors Auto Service is a family owned and operated business. This over the top, Top Shop has been serving their community since 1984. Their credentials and equipment are outstanding. Most of their employees have been with the business for over 15 years and they have a wide array of up to date diagnostic equipment. Michael Vittorelli, manager has over 15 years experience and hold an Accredited Automotive Manager Degree. Their lead technician Rick Britten has an incredible 38 years of experience, is ASE certified and has been with the shop for more than 25 years. AAA approved and ASE Blue Seal certification is sure to give you confidence in their work. For your convenience this Napa Auto Care Center, offers early bird drop off, shuttle service and free WiFi.

Customer Reviews (12 reviews)

• Buchtel Motors
  Chuck - Verified Customer
  December 28, 2012

  We have been taking our cars to Buchtel Motors for 15 years. Their service has been reasonable, fair prices, and we trust their opinions.

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  1356681600
• Buchtel Motors
  Susan - Verified Customer
  December 27, 2012

  I had a great experience. They seem to be good people. They seemed to do a really good job.

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  1356595200
• Buchtel Motors
  Kevin - Verified Customer
  December 21, 2012

  I was out of town when the repairs where finished. The owners went out of the way to provide excellent customer service by bringing my car to my home.

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  1356076800
• Buchtel Motors
  Verified Customer
  December 21, 2012

  I have done business with them for twenty five years and I am very satisfied. They do good service. I have never had any problems with them.

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  1356076800
• Buchtel Motors
  Grant - Verified Customer
  December 13, 2012

  They are family oriented and good people to work with. They are very customer service oriented.

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  1355385600
• Buchtel Motors
  Kristen - Verified Customer
  November 20, 2012

  I would say that out of the neighborhood auto repair shops, they were extremely friendly and very personable, and it was very easy to chat with them about repairs without feeling like they are talking down to you because you're a woman. They are extremely helpful when explaining what needs to be done. They will make you feel comfortable and I got all my questions answered.

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  1353398400
• Buchtel Motors
  Verified Customer
  November 19, 2012

  I went to them to get my carborator fixed but they referred me somewhere else cause they don't do them. I wasn't very happy with that.

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  1353312000
• Buchtel Motors
  Jerry - Verified Customer
  November 16, 2012

  I have been with them for thirty years. I have a company vehicle. It got approved and they take care of my company vehicle as well. They are always fair. They never try to do something that is not necessary. They will advise me on things that might need to be fixed down the road but they do not pressure me into fixing them right away.

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  1353052800
• Buchtel Motors
  Robert - Verified Customer
  November 15, 2012

  Very professional. Everything was done as completed. They called me for an estimate before getting work. Overall is very satisfying, I could have not wished for anything more.

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  1352966400
• Buchtel Motors
  Dennis - Verified Customer
  November 02, 2012

  Extremely professional. Gave me options on repairs. They quoted what they said they would do. They came in on budget.

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  1351839600
• Buchtel Motors
  Randy - Verified Customer
  October 30, 2012

  It's a great shop. Honest people who do honest work.

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  1351580400
• Buchtel Motors
  Sharon - Verified Customer
  October 29, 2012

  I love Buchtel. I think they are extremely efficient at what they do, good at what they do, and good to work with.

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  1351494000