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BTM Motorwerks

1661 S Bascom Ave, Campbell, CA 95008 Map & directions

Call Now: (408) 444-9143

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About BTM Motorwerks

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
87
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

BTM is a very technically qualified European car specialist that has been serving the Campbell community since 2004. This team spends their spare time modifying and racing European vehicles. They hold NSA and US Touring Car Championships from 2011-2013 for racing Porsche and BMW. It is also a priority to make sure they keep current on the latest technologies by regularly attending the training classes necessary to do so. We found the shop to be equipped with the specialized equipment that is needed to perform dealership level repairs to your modern vehicle including advanced computer diagnostics and software updates. They back these repairs with a 24-month / 24,000-mile warranty. Rental cars, local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

We are the dealership alternative for your cars service & repair. We provide a honest assessment of your vehicles needs. We are also Diamond Certified for over 8 years. In addition BTM Motorwerks are winners of the 2011 & 2012 BMW Spec Racing and the 2013 Us Touring car Champions.

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Porsche Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Car Wash Early Bird Dropoff Heated Waiting Room
Parts/Accessories Rental Car Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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BTM Motorwerks
Verified Customer
March 12, 2014

They're good at what they do but their prices are high.

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BTM Motorwerks
Verified Customer
March 10, 2014

I got a tire fixed and it's still leaking.

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BTM Motorwerks
Verified Customer
March 07, 2014

They are friendly, helpful, and they do everything they say they will. They also work with my schedule they're knowledgeable and actually fixed my car the first time.

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BTM Motorwerks
Verified Customer
March 03, 2014

I've been there a half dozen times and it's very convenient and less expensive then my previous shop. They are very friendly and customer oriented.

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BTM Motorwerks
Verified Customer
March 03, 2014

Very satisfied.

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BTM Motorwerks
Verified Customer
February 27, 2014

The customer service is good and they do high quality repairs. Also they're very professional.

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BTM Motorwerks
Verified Customer
February 26, 2014

They did the work fast.

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BTM Motorwerks
Verified Customer
February 24, 2014

I think they do great work and they are reasonably priced compared to the dealer.

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BTM Motorwerks
Verified Customer
February 24, 2014

I am reasonably happy with them.

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BTM Motorwerks
Verified Customer
February 05, 2014

They are very excellent, upfront and honest. They truly are the best German shop in the Bay area.

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BTM Motorwerks
Verified Customer
January 31, 2014

They offer fantastic service. Great job.

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BTM Motorwerks
Verified Customer
January 30, 2014

They do good work but charge to much. I found someone who charges less. They did a bunch of work and charged too much.

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BTM Motorwerks
Verified Customer
January 29, 2014

They do a good job on working on high end cars. Their mechanics are very knowledgeable on many years and on a Volkswagen up to a 2007 Volkswagen year. They are really nice guys in general, easy to talk to and they never hide anything.

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BTM Motorwerks
Verified Customer
January 27, 2014

Quality service. Knowledgeable staff.

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BTM Motorwerks
Verified Customer
January 22, 2014

They provide good service and good follow up.

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BTM Motorwerks
Verified Customer
January 21, 2014

They seem to be competent & honest.

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BTM Motorwerks
Verified Customer
January 21, 2014

I like working with them and they always do good work for me.

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BTM Motorwerks
Verified Customer
January 17, 2014

They were informative and gave a good price, worked around the schedule, and returned the car spotless.

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BTM Motorwerks
Verified Customer
January 15, 2014

Good complete work, reasonable price, and close to my house. I have no complaints with the work done.

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BTM Motorwerks
Verified Customer
January 07, 2014

Just good service overall, they thought they knew what the problem was and they were right. The price was reasonable and I enjoy their work.

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5 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:30am to 5:30pm
Call Now:

(408) 444-9143

Auto Repair Experience

  1. Brad Mcclure, Owner
  2. Established 2004
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 46 Years of Car Repair Experience