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Browncroft Garage

762 Atlantic Ave, Rochester, NY 14609 Map & directions

Call Now: (585) 902-4255

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About Browncroft Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
100
Tools & Equipment
93
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Scott Posadny became the owner of Browncroft Garage in 2014 and is working hard to continue the tradition of providing quality auto repairs to the Rochester area. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “honest”, “courteous”, and “respectful”. Loaner cars, early bird drop off, Sunday business hours, and a waiting area with wireless Internet are also available.

Message from the Shop

Browncroft Garage provides high quality auto and truck repair to the Rochester, NY area. Complete Volvo, Cadillac, and hybrid specialists.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Tire Sales/Repair Transmission Repair

Amenities

Early Bird Dropoff Loaner Car Open Saturday Service Guarantee
Wireless Internet

Customer Reviews 25 verified reviews

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Browncroft Garage
Verified Customer
July 24, 2015

They are very nice and do good work. They needed to do a particular job, they did the work at a cheaper price than the dealer.

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Browncroft Garage
Verified Customer
July 24, 2015

I got my motor cycle inspected there and told my friends to go there. They provided quick and friendly service.

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Browncroft Garage
Verified Customer
July 24, 2015

They are courteous and they seem to be very nice.

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Browncroft Garage
Verified Customer
July 23, 2015

They did good work, they are friendly and very detailed. When they are done with your service they tend to put on a new license plate cover which I find to be a bit inappropriate.

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Browncroft Garage
Verified Customer
July 23, 2015

I have gone there for over 30 years even on Sundays when other shops are closed. Overall they do very good work.

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Browncroft Garage
Verified Customer
July 23, 2015

Scott has been honest in every conversation I had with him. He suggested that I not make repairs that I requested because they were unnecessary. He is not looking to make a quick buck but instead do a right thing.

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Browncroft Garage
Verified Customer
July 23, 2015

They are very good at what they do and they only do the work that is needed.

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Browncroft Garage
Verified Customer
July 23, 2015

They usually get the work done quickly without any issues.

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Browncroft Garage
Verified Customer
July 21, 2015

The service was pretty good, I never have any problems with them.

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Browncroft Garage
Verified Customer
July 21, 2015

They do good work, they are nice and they are always very respectful.

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Browncroft Garage
Verified Customer
July 20, 2015

They close to my house and they are very nice. They are competent and they are even open on weekends.

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Browncroft Garage
Verified Customer
July 20, 2015

They do good work, they are efficient and they always do the work on time.

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Browncroft Garage
Verified Customer
July 20, 2015

They are awesome. They are honest, they don't do work without the customers okay and they generally try not to rip off their customers.

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Browncroft Garage
Verified Customer
July 20, 2015

They were personable, they interact and explain the work well.

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Browncroft Garage
Verified Customer
July 19, 2015

They are very honest, straightforward with the work and they do what they can to keep their customers happy.

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Browncroft Garage
Verified Customer
July 19, 2015

They have great customer service and they always charge decent prices.

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Browncroft Garage
Verified Customer
July 19, 2015

Their service is consistent and reasonable and very friendly. They work very well and prices are reasonable. They are very thorough with customer satisfaction with comments or concerns.

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Browncroft Garage
Verified Customer
July 17, 2015

They provided good service and they completed the work in a timely manner.

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Browncroft Garage
Verified Customer
July 10, 2015

They do good quality work.

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Browncroft Garage
Verified Customer
July 08, 2015

They were very good, they always do very good work.

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Browncroft Garage
Verified Customer
July 06, 2015

I have been going to them for 25 years, they have always been fair and have gone the extra mile for me.

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Browncroft Garage
Verified Customer
July 02, 2015

They're trustworthy and I trust what they are doing and they do it.

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Browncroft Garage
Verified Customer
July 02, 2015

They are trustworthy, fast and very reasonably priced.

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2 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:8:00am to 5:30pm
Tue:8:00am to 5:30pm
Wed:8:00am to 5:30pm
Thu:8:00am to 5:30pm
Fri:8:00am to 4:00pm
Sat:CLOSED
Sun:9:00am to 2:00pm
Call Now:

(585) 902-4255

Auto Repair Experience

  1. Scott Posadny, Owner
  2. Established 2014
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 75 Years of Car Repair Experience