Clicking Noise From Behind Center of Dash on Mercedes-Benz C320

A repetitive clicking noise from behind the center area of the dash panel is usually caused by a broken stepper motor actuating arm. The actuating arm controls the direction of air flow in the climate control system. Disassembly of the center console will be required to access and change the broken arm with the updated, reinforced part.

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Average mileage: 105,710 (27,503–249,000)
5 model years affected: 2001, 2002, 2003, 2004, more2005
116 people reported this problem
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Viewing 1 - 20 of 60 problem details
2002 Mercedes-Benz C320 123,000 mi,
clicking when you start car. then stops after 3-4 min. sound comes from top of dash board
2005 Mercedes-Benz C320 69,500 mi,
Every time the car starts I hear a clicking coming from behind the dashboard. It clicks for about 1 minute and then stops. I don't hear it again until the car is started again. If I start the car and then turn it off the clicking continues for about a minute and then stops.
2001 Mercedes-Benz C320 95,000 mi,
Once I start the car, I hear a clicking noise from the behind the dash. When it started it was only about 45 seconds, now it is going on for about 1 1/2 minutes to 3 minutes. Now I hear at least two motors clicking. It affects the AC and the Heater function, to the point that the AC will run by itself when turned off, Half my windshield will not defrost (Passenger side) and I believe it has affect the entire AC system.
2001 Mercedes-Benz C320 103,000 mi,
2001 Mercedes-Benz C320 128,000 mi,
This has happened twice, first time covered by warranty,now doing it again, too expensive to fix.
2004 Mercedes-Benz C320 78,000 mi,
Clicking noise behind dash board.
Clicking repeating noise coming from inside the dashboard. Not all the time but I have heard this quite enough...
2001 Mercedes-Benz C320 249,000 mi,
clicking noise 45 seconds after engine started
2003 Mercedes-Benz C320 65,000 mi,
Clicking noise for about 8 times every time I start the car
2001 Mercedes-Benz C320 100,000 mi,
Clicking noise for about three minutes before stopping. Every time you start the car.
Everytime I start my car there is a very audible clicking noise from behind my dash. Sometimes when it is very cold there is not a noise. And when there isn't a noise, the heat doesn't work.
Starts up clicking noise and stops suddenly for no apparent reason.
2002 Mercedes-Benz C320 178,000 mi,
I also had this problem along with several others started to appear right after the 100,000 mark on mileage. I have had several major issues for different failures like major oil leak that created failure of three/3 out of six cylinders (cost $2500), left seat control module two times (cost >$1200 every time), ESD failure (cost $2000), that locked my steering wheel, fuel pump and filter failure (cost $1200), two other reoccurring issues that are hard to explain and so on... like I can never get rid of light lamp/bulb failure signs even after I have replaced many of them over time. I don't think Mercedes even care about users' concerns any more. I think they are trying to get into car service business instead of selling reputed reliable cars.
2001 Mercedes-Benz C320 117,000 mi,
Gotta take out the dash and replace a few motors and plastic clips. 6-10 hours depending on ability and tools
Had clicking noise, mechanic found three actuators bad and replaced all ten because of dash removal labor cost of $1,
2001 Mercedes-Benz C320 98,000 mi,
There is a cliclking noise when I start the car first a fairly quiet one for about 30 seconds than a louder one for another 45 seconds.
2003 Mercedes-Benz C320 79,000 mi,
yes me to clicking sound
2005 Mercedes-Benz C320 98,000 mi,
Slow Clicking noise for about 60 seconds coming from dashboard only when car is started. Happened after I had to replace window wiper motor because blades were stuck in an upright position but worked ok. Mechanic said only way to repair is replace motor for 650.00.
2005 Mercedes-Benz C320 140,000 mi,
Clicking from behind the dash, no air blowing at feet.
2004 Mercedes-Benz C320 50,000 mi,
I have a clicking behind the dash for abour 3 minutes after each start.