» » »

Ford Q&A

Ask Your Question

2002 Ford Taurus Question: Broken springs?

 

Question

VictoriaK, 3.0L V6, Ann Arbor, MI, January 13, 2010, 09:46
 Rookie

Anyone with a 2002 Ford Taurus with broken coil springs:
Though a recall has not been issued for the 2002, there is a recall for the 1999-2001, leaving all of us with the 2002 to pay for the repair ourselves when Ford should cover it! I have spoken to several Ford dealer mechanics who cannot believe the 2002 was never recalled, and I am asking that anyone with this issue follow up with Ford and the NHTSA so that we all get help with this! If you have already repaired this, you get reimbursed if there is a recall; they just need enough complaints to put it into motion! Call the Ford Customer Relations line at 800-392-3673 and the NHTSA Vehicle Safety Hotline at 1-888-327-4236. This is a safety and fairness issue that should not be ignored!!!

2 Answers
Flag This
  • Answer #1

    Bret Bodas from RepairPal Test Shop, January 13, 2010, 12:51
     Master

    I'm unsure why this wasn't carried over to the 2002, but keep up the pressure, if it is still an issue with this vehicle then they should take care of this for you. Good Luck

    Reply
    Flag This
  • Answer #2

    Visitor, June 05, 2010, 22:45

    Yes, the front driver side coil spring broke while I was going only 10 mph, on a level, paved street. I am so thankful that I wasn't still on the highway doing 60 mph. The car doesn't even have 100k on it. There should be a recall, this is a very serious safety issue, I feel.

    Reply
    Flag This