Broadway Import Auto Service
3001 N.E. Broadway, Portland, OR 97232 Map & directions
Call Now: (503) 406-6689
“The original recommendation from the dealer was to replace my engine. Derek suggested another suggested a...”
“I like that the guys dropped what they were doing and came out to see my car in the process of overheating...”
“They are always courteous. They always drive me home. They are very accommodating. I would recommend them to...”
“I was referred there by a friend and have used their services on 3 cars. They are trustworthy and do quality...”
“Courteous, professional, prompt and friendly. Very honest and sincere when recommending repairs, does not...”
RepairPal’s Comprehensive Evaluation
Our assessment of Broadway Import Auto Service reveals a shop staffed by very experienced personnel, including their lead technician, Jeff, an ASE Master Tech. Derek, the owner, and Mike, the service adviser, are former technicians with extensive factory level training. We found that they have an excellent assortment of scan tools and diagnostic equipment, which along with their training and experience, allows them to accurately diagnose and efficiently repair most makes and models. While their facility may not be as flashy as some, inside you will find a team dedicated to customer service and getting your vehicle fixed right the first time.
Auto Makes We Service
|AC/Heating||Diagnosis||Muffler & Exhaust||Oil Change & Lube|
|Service & Repair||Timing Belts||Transmission Repair|
Customer Reviews (18 reviews)18 Sort by: Helpful |
I thought their fella David, was way too talkative, and I think that the owner, Derik, is a little bit too cold, and a little bit too matter of fact. I think his mechanic-side manner could be better. I think that their prices are generally a little high. I would say I do think that they catch things pretty early, and make good recommendations about repairs without going overboard on having you repair everything.
I think that I went through a bit of a shake up at the front desk. There was a new person there who was excellent but the older person working there was not very trustworthy. He talked up a lot of things and didn't deliver. I love the owner. The owner has been really great. He has even given me a ride home personally. I love the place but the last front desk manager kind of tainted my experience. I think Mike is the new person who is fantastic.