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Braxton Automotive Group

1604 Howell Mill Rd, Atlanta, GA 30318 Map & directions

Call Now: (470) 330-8239

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About Braxton Automotive Group

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
97
Tools & Equipment (?)
86
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Braxton Automotive Group has been serving the Atlanta community for over 28 years. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as excellent, reliable, fair, honest, and providing great value. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Finding a good auto repair facility is always a concern, especially when the unexpected happens. One important thing to remember is to look for ASE certification. ASE has years of experience helping the automotive industry verify the skills & knowledge of the technicians working at dealerships, independent repair shops, & more. The service & repair industry regard ASE certification as the standard measure of competency & a guide to quality auto repairs.
ASE offers a recognition opportunity, Blue Seal of Excellence Recognition Program, for highly qualified repair facilities which allows them to showcase their technicians & their commitment to excellence. The program's emphasis is to identify establishments with a large percentage of ASE-certified professionals & to recognize businesses for striving to be the best & willing to prove their commitment. We are 1 of 28 shops out of 10,000 in the state of GA. We are committed to prove our qualifications & abilities to service your vehicle.

Auto Makes We Service

Acura Audi BMW
Honda Land Rover Mini
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Coffee Early Bird Dropoff Financing Heated Waiting Room
Military Discount Rental Car Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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Braxton Automotive Group
Verified Customer

They have the best prices, they know what they are doing, and they are straight shooters.

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Braxton Automotive Group
Verified Customer

The customer service is great. The recommendations are great as well. They are very knowledgeable.

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Braxton Automotive Group
Verified Customer

They were very helpful, informative and they went above and beyond. They checked things I brought to their attention and they gave me print outs of the results.

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Braxton Automotive Group
Verified Customer

They are responsive, and their prices are better than the dealership.

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Braxton Automotive Group
Verified Customer

They give me excellent service.

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Braxton Automotive Group
Verified Customer

The prices are kind of high.

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Braxton Automotive Group
Verified Customer

I liked them a lot, the customer service was great. Everybody that was there was looking out for you. They had complimentary drinks. They were organized.

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Braxton Automotive Group
Verified Customer

I am happy with the service and they were very friendly.

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Braxton Automotive Group
Verified Customer

I had a great experience, they treated me very well.

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Braxton Automotive Group
Verified Customer

I trust them to work on my car, everyone there is knowledgeable and very polite.

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Braxton Automotive Group
Verified Customer

It was great value and great service.

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Braxton Automotive Group
Verified Customer

They are experienced, and they have a pretty efficient shop. I think the service is good.

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Braxton Automotive Group
Verified Customer

They have great customer service with a good location, also they are very reputable.

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Braxton Automotive Group
Verified Customer

They are good. They have good customer service, but their prices are a bit high.

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Braxton Automotive Group
Verified Customer

They had problems with the car. When they did the inspection they should have caught it.

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Braxton Automotive Group
Verified Customer

They specialize in BMW and Volvo.

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Braxton Automotive Group
Verified Customer

The service was fast and efficient, I appreciate that. Reasonable pricing. My wife has taken me to the dealership, to get an oil change or a headlight, and that would have been a lot more costly.

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Braxton Automotive Group
Verified Customer

They did a great job while always providing a lot of professionalism. All of them are nice and he has a great location.

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Braxton Automotive Group
Verified Customer

They do really good work.

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Braxton Automotive Group
Verified Customer

They are very knowledgeable, and I enjoy going there.

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Braxton Automotive Group
Verified Customer

I think the shop is pretty good, I bought some things myself though. Like the air filter and oil filter for our car. I felt that it costs to much for a filter, you can get them cheaper than that. Other than that they did a good job.

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Braxton Automotive Group
Verified Customer

They fixed my car.

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Braxton Automotive Group
Verified Customer

They do good work at a decent price.

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Braxton Automotive Group
Verified Customer

I like the promptness of their service and the overall experience.

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Braxton Automotive Group
Verified Customer

They were very responsive, quick and they appeared to be honest.

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Braxton Automotive Group
September 22, 2010

We have been taking our BMW's and our Volvo to Braxton for several years. Steve and the Braxton team have really taken good care of us. Their work has been high quality, and their advice is even better. Steve consistently keeps the customer's interest first in giving advice about what to fix and who should fix it - even when his advice isn't in the best interest of his shop. I can't ask for better service than that.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(470) 330-8239

Auto Repair Experience

  1. Steven Braxton, Owner
  2. Established 1998
  3. 8 Auto Repair Mechanics on Staff
  4. 5 ASE Certified Auto Technicians
  5. 100 Years of Car Repair Experience