I think the shop is pretty good, I bought some things myself though. Like the air filter and oil filter for our car. I felt that it costs to much for a filter, you can get them cheaper than that. Other than that they did a good job.
The service was fast and efficient, I appreciate that. Reasonable pricing. My wife has taken me to the dealership, to get an oil change or a headlight, and that would have been a lot more costly.
Thank you for your point of view. It is always nice to get feed-back from our customers.
They have great customer service with a good location, also they are very reputable.
I am happy with the service and they were very friendly.
Thank you, Terri. We have a great group of employees, every one of them ready and willing to help our customers.
They were very helpful, informative and they went above and beyond. They checked things I brought to their attention and they gave me print outs of the results.
It is our goal to build a trusting relationship with all of our customers, Mike. Thanks for giving us an opportunity to gain yours.
The customer service is great. The recommendations are great as well. They are very knowledgeable.
Thanks for the kind words, Terrance. We pride ourselves on our highly trained staff.
They did a great job while always providing a lot of professionalism. All of them are nice and he has a great location.
We are glad that our shop is convenient for you, Khaled. We look forward to seeing you and your Lexus on your next visit.
They are good. They have good customer service, but their prices are a bit high.
Thank you for taking the time to review Braxton Automotive. Pat, in regards to your comment on pricing. I’m not sure who your comparison is, mass merchant, general service garage, tire store, Etc. We're a specialized independent shop. The level of customer service and technical expertise offered at our store simply can't be provided at the mass merchant or general repair garage price levels. You'll find we’re in-line with other specialized independents and a great value when compared to franchise dealers. (Remember: of course there’s always some very rare exceptions where pricing is similar) Also we also make it a point to beat any dealerships written estimate by at least 10%. If you would like to speak with us about this topic please give us a call @ 404-367-4767 We would love to speak with you about your specific situation. Happy Motoring....
They are experienced, and they have a pretty efficient shop. I think the service is good.
I liked them a lot, the customer service was great. Everybody that was there was looking out for you. They had complimentary drinks. They were organized.
Thank you for the kind words. It is always nice to know what makes our customers happy.
I like the promptness of their service and the overall experience.
Thanks, Steve, for taking the time to review Braxton Automotive. Your opinion is very encouraging to our staff.
They have the best prices, they know what they are doing, and they are straight shooters.
Thanks Mark. We appreciate the time you took to give your opinion about our company.
They do really good work.
I trust them to work on my car, everyone there is knowledgeable and very polite.
They do good work at a decent price.
Thank you for your opinion, Brad.
They fixed my car.
That is our goal!
The prices are kind of high.
Thank you for taking the time to review Braxton Automotive. We will assume, other than your statement on pricing your service visit or visits have gone well. Not knowing the specifics of your situation, we can only speak generally. We're a specialized independent shop. The level of technical expertise offered at our store can't be provided at the mass merchant or general repair garage price levels. Our company generously invest in our employees training and education, and backs that up with the proper equipment and tooling to give our employees what they need to get the job done correctly. What you will find is we're in-line with other specialized independents and a great value when compared to franchise dealers. Also, we make it a point to beat any dealerships written estimate by at least 10%. If you would like to speak with us about this topic please give us a call @ 404-367-4767 We would love to speak with you about your specific situation. Happy Motoring....
They were very responsive, quick and they appeared to be honest.
Thank you for your opinion regarding Braxton Automotive.
It was great value and great service.
I had a great experience, they treated me very well.
We're glad you're pleased, Okorie. Hope all is well with you and your Volvo!
They are very knowledgeable, and I enjoy going there.
Wow, the fact that you "enjoy" visiting Braxton Automotive speaks volumes about us. What a great way to feel about car repair! Thank you for that amazing customer point of view, Chris, it means a lot.
They had problems with the car. When they did the inspection they should have caught it.
Thank you for giving your honest opinion about Braxton Automotive, Oscar. Although we strive to do our best every time, and we have systems in place to prevent such mishaps from happening, rarely a car comes in and gives us a hard time. I hope you gave us the opportunity to have a second look at your car and fix the situation, which we are more than happy to do. Please call us @ 404-367-4767.
They are responsive, and their prices are better than the dealership.
Thank you for your opinion and acknowledging our competitive pricing.
They specialize in BMW and Volvo.
Thanks for pointing that out! Along with BMW and Volvo, we also specialize in Mini, Land Rover and most other foreign vehicles. We are slowly but surely expanding our specialty areas by sending our Technicians to manufacturer specific training and buying specialty tools and equipment for the various Makes.
They give me excellent service.
Thank you, Keith. Our customers are our #1 priority.