✓ RepairPal Certified
3995 Bonita Rd
Bonita, CA 91902
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Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 5:00pm
Call now:
(619) 268-6392

Auto Repair Experience

  • William Ballard III, Owner
  • 2001, Service Manager
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 3 ASE Master Auto Technicians
  • 122 Years of Car Repair Experience
  • Bonita Valley Auto Care Inc
  • Bonita Valley Auto Care Inc
  • Bonita Valley Auto Care Inc


Bonita Valley Auto Care is a the real deal. This facility was established in 2001 by Bill Ballard. This RepairPal Certified shop truly has demonstrated a commitment to excellence that shows in the level of customer service they deliver and the quality of staff they hire. Our unbiased survey of their recent customers revealed a group of raving fans who describe this team as highly qualified, friendly, honest, and efficient. Bill's team consists of very experienced ASE Certified technicians and Service advisors who attend ongoing training on a regular basis to help ensure that your vehicle is fixed professionally the first time. This training. coupled with some of the best automotive tools and computer diagnostic equipment make Bonita Valley capable of a very wide range of repairs. These repairs include minor and major mechanical repairs, advanced computer and electrical diagnosis, tires and wheel alignment, and your scheduled maintenance needs. For your convenience. they offer local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet.


Auto Repair Experience

  • William Ballard III, Owner
  • 2001, Service Manager
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 3 ASE Master Auto Technicians
  • 122 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass


  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

34 Verified Reviews

Customer Reviews

Verified CustomerMay 17, 2014

Great, friendly service and quality work.

Verified CustomerMay 17, 2014

Everything was as it was explained.

Verified CustomerMay 15, 2014

Great customer service, Bill, James, Kenny, Andre all kept me informed through the repair process of my vehicle.

Verified CustomerMay 13, 2014

Great customer service.

Verified CustomerMay 13, 2014

I felt they were honest and reliable-not too long of a wait for service.

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Verified CustomerMay 13, 2014

They are very methodical in their service.

Verified CustomerMay 09, 2014

They provided great service.

Verified CustomerMay 08, 2014

Great customer service, reasonable price. I like the timeliness & ease of location.

Verified CustomerMay 06, 2014

They are efficient, knowledgeable, and customer oriented.

May 03, 2014

The staff was unprofessional.. suggested that the previous location was a cheap one! Interesting because I had more services provided for me and I did not have to wait over an hour. The staff continued to say over and over "it takes a while because we are so good." Never again.

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Verified CustomerMay 02, 2014

I have been using Bonita Valley Auto Care for all my servicing needs for the last 2 o 3 years and I am very satisfied with their service. Their customer service is excellent and I feel that I can trust them with my cars.

May 02, 2014

The representatives were friendly and I was able to walk in and out in about an hour for a smog check.

Verified CustomerMay 02, 2014

Everyone is very friendly and good customer service.

Verified CustomerApril 24, 2014

They do great work and treat everybody very nicely.

Verified CustomerApril 19, 2014

Dissatisfaction. They broke my air filter housing and refused to fix it. They jury rigged a clip on it instead.

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Verified CustomerApril 17, 2014

Good service.

Verified CustomerApril 16, 2014

The service is good and they take care of you

April 16, 2014

They had my car for 2 days and did not resolve my problem.

Verified CustomerApril 15, 2014

For the last 13 years they have provided me excellent service for my 2001 Subaru Forester. The fact that they provide me transportation back and forth while I leave my car is extremely important because I have full time care for my disabled husband.

Verified CustomerApril 09, 2014

There are above and beyond in integrity, service, honesty, and promptness.

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April 04, 2014

Customer service was great. The facility close to my home & they are able to work on my old Isuzu.

Verified CustomerMarch 31, 2014

I've used Bonita Valley Auto Care on two occasions now and have found both their customer service and repair work outstanding. They're courteous, knowledgeable and honest, and I appreciate the speed and quality of their work.

March 29, 2014

Great service, I trust them to do a great job.

Verified CustomerMarch 28, 2014

They are honest mechanics who do a good job.

Verified CustomerMarch 27, 2014

Friendly, prompt, courteous service.

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Verified CustomerMarch 22, 2014

I stopped by to have a oil change done on my truck.I thought these guys can't even get close to the price I usually pay. I was wrong. These guys not only gave me a great price ,They went beyond with their price and customer service. Bar none, the best service. I will return and so will my kids. The owner is so personal and that makes all the difference in the world to me.

Verified CustomerMarch 21, 2014

Good location, friendly service, the price is right, and exceptional workmanship.

Verified CustomerMarch 12, 2014

The work was satisfactory, although smog certification was done in a timely manner the overall cost of repair seemed a bit pricey.

Verified CustomerMarch 10, 2014

They solved my problem immediately at a very reasonable price.

Verified CustomerFebruary 28, 2014

Work done in a timely manner, the staff cordial and helpful.

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Verified CustomerFebruary 24, 2014

I had great service while I was there and the guys there were extremely friendly.

Verified CustomerFebruary 04, 2014

They completed the job satisfactory but was slow doing it. They need more technicians!

2 verified customers did not leave comments but provided these ratings:
(1) by Glenn
(1) by Chris
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RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service