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Bonita Valley Auto Care Inc

3995 Bonita Rd, Bonita, CA 91902 Map & directions

Call Now: (619) 430-2528

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About Bonita Valley Auto Care Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
97
Tools & Equipment (?)
89
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Bonita Valley Auto Care is a the real deal. This facility was established in 2001 by Bill Ballard. This RepairPal Certified shop truly has demonstrated a commitment to excellence that shows in the level of customer service they deliver and the quality of staff they hire. Our unbiased survey of their recent customers revealed a group of raving fans who describe this team as highly qualified, friendly, honest, and efficient. Bill's team consists of very experienced ASE Certified technicians and Service advisors who attend ongoing training on a regular basis to help ensure that your vehicle is fixed professionally the first time. This training. coupled with some of the best automotive tools and computer diagnostic equipment make Bonita Valley capable of a very wide range of repairs. These repairs include minor and major mechanical repairs, advanced computer and electrical diagnosis, tires and wheel alignment, and your scheduled maintenance needs. For your convenience. they offer local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Early Bird Dropoff Financing Free Estimates
Free Inspection Gas/Diesel Heated Waiting Room Military Discount
Open Saturday Parts/Accessories Rental Car Se Habla Espanol
Senior Discount Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 34 verified reviews

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Bonita Valley Auto Care Inc
Verified Customer
May 17, 2014

Everything was as it was explained.

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Bonita Valley Auto Care Inc
Verified Customer
May 17, 2014

Great, friendly service and quality work.

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Bonita Valley Auto Care Inc
Verified Customer
May 15, 2014

Great customer service, Bill, James, Kenny, Andre all kept me informed through the repair process of my vehicle.

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Bonita Valley Auto Care Inc
Verified Customer
May 13, 2014

Great customer service.

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Bonita Valley Auto Care Inc
Verified Customer
May 13, 2014

I felt they were honest and reliable-not too long of a wait for service.

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Bonita Valley Auto Care Inc
Verified Customer
May 13, 2014

They are very methodical in their service.

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Bonita Valley Auto Care Inc
Verified Customer
May 09, 2014

They provided great service.

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Bonita Valley Auto Care Inc
Verified Customer
May 08, 2014

Great customer service, reasonable price. I like the timeliness & ease of location.

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Bonita Valley Auto Care Inc
Verified Customer
May 06, 2014

They are efficient, knowledgeable, and customer oriented.

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Bonita Valley Auto Care Inc
Verified Customer
May 03, 2014

The staff was unprofessional.. suggested that the previous location was a cheap one! Interesting because I had more services provided for me and I did not have to wait over an hour. The staff continued to say over and over "it takes a while because we are so good." Never again.

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Bonita Valley Auto Care Inc
Verified Customer
May 02, 2014

I have been using Bonita Valley Auto Care for all my servicing needs for the last 2 o 3 years and I am very satisfied with their service. Their customer service is excellent and I feel that I can trust them with my cars.

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Bonita Valley Auto Care Inc
Verified Customer
May 02, 2014

The representatives were friendly and I was able to walk in and out in about an hour for a smog check.

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Bonita Valley Auto Care Inc
Verified Customer
May 02, 2014

Everyone is very friendly and good customer service.

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Bonita Valley Auto Care Inc
Verified Customer
April 24, 2014

They do great work and treat everybody very nicely.

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Bonita Valley Auto Care Inc
Verified Customer
April 19, 2014

Dissatisfaction. They broke my air filter housing and refused to fix it. They jury rigged a clip on it instead.

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Bonita Valley Auto Care Inc
Verified Customer
April 17, 2014

Good service.

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Bonita Valley Auto Care Inc
Verified Customer
April 16, 2014

They had my car for 2 days and did not resolve my problem.

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Bonita Valley Auto Care Inc
Verified Customer
April 16, 2014

The service is good and they take care of you

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Bonita Valley Auto Care Inc
Verified Customer
April 15, 2014

For the last 13 years they have provided me excellent service for my 2001 Subaru Forester. The fact that they provide me transportation back and forth while I leave my car is extremely important because I have full time care for my disabled husband.

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Bonita Valley Auto Care Inc
Verified Customer
April 09, 2014

There are above and beyond in integrity, service, honesty, and promptness.

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Bonita Valley Auto Care Inc
Verified Customer
April 04, 2014

Customer service was great. The facility close to my home & they are able to work on my old Isuzu.

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Bonita Valley Auto Care Inc
Verified Customer
March 31, 2014

I've used Bonita Valley Auto Care on two occasions now and have found both their customer service and repair work outstanding. They're courteous, knowledgeable and honest, and I appreciate the speed and quality of their work.

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Bonita Valley Auto Care Inc
Verified Customer
March 29, 2014

Great service, I trust them to do a great job.

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Bonita Valley Auto Care Inc
Verified Customer
March 28, 2014

They are honest mechanics who do a good job.

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Bonita Valley Auto Care Inc
Verified Customer
March 27, 2014

Friendly, prompt, courteous service.

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Bonita Valley Auto Care Inc
Verified Customer
March 22, 2014

I stopped by to have a oil change done on my truck.I thought these guys can't even get close to the price I usually pay. I was wrong. These guys not only gave me a great price ,They went beyond with their price and customer service. Bar none, the best service. I will return and so will my kids. The owner is so personal and that makes all the difference in the world to me.

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Bonita Valley Auto Care Inc
Verified Customer
March 21, 2014

Good location, friendly service, the price is right, and exceptional workmanship.

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Bonita Valley Auto Care Inc
Verified Customer
March 12, 2014

The work was satisfactory, although smog certification was done in a timely manner the overall cost of repair seemed a bit pricey.

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Bonita Valley Auto Care Inc
Verified Customer
March 10, 2014

They solved my problem immediately at a very reasonable price.

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Bonita Valley Auto Care Inc
Verified Customer
February 28, 2014

Work done in a timely manner, the staff cordial and helpful.

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Bonita Valley Auto Care Inc
Verified Customer
February 24, 2014

I had great service while I was there and the guys there were extremely friendly.

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Bonita Valley Auto Care Inc
Verified Customer
February 04, 2014

They completed the job satisfactory but was slow doing it. They need more technicians!

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2 verified customers did not leave comments but provided these ratings:

(1) by Glenn
(1) by Chris
Get Directions to Bonita Valley Auto Care Inc
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(619) 430-2528

Auto Repair Experience

  1. William Ballard III, Owner
  2. 2001, Service Manager
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 3 ASE Master Auto Technicians
  6. 122 Years of Car Repair Experience