The people there are very friendly and helpful.
Great service. Definitely recommend it to friends.
Staff is friendly and professional.
Great customer service.
I had a coupon from Triple A to get a FREE vehicle maintenance inspection; however, I was told at this gas station, that I have to some type of service along with this free service. So, I chose to get my oil changed. I was charged a total of $151.51 for a few things they did - oil filter, oil change, air filter, and cleaning of battery. They told me that my battery was dirty and they cleaned and reconditioned positive and negative battery terminals and posts (charge was $24.50); however, I went to another place and they tested my battery and it was WEAK, which means that Bonita Point Auto Care never tested the battery! - they just told me it was dirty. I will not return to this station.
Very friendly and competent service. I would definitely go again.
I have been bringing my vehicles for smog certification to this location for years. They are always courteous, professional and charge a fair price for their services.
Very pleased. Thank you.
Excellent and honest customer service.
Excellent customer service.
Great service. I did not have an appointment and the smog test was done right away. Very friendly customer service.
Smog check with appointment time. Quick and courteous.
Friendly employees that explained what was done. I'll be back.
A great local business I would willing highly recommend to others.
My experience with this shop has always been outstanding. Always courteous and professional!
I've been going here for years and Laura and the crew are awesome. I went there this time for smog and was in and out in no time. I will take my other car in next month for smog
Always friendly and greet you by name. Quality work. Wife's only complaint is that they don't wash the car. Not that it's a deal breaker, they're still my go-to shop
Gary and Lori have always provided excellent customer service. I'm very happy with my experience.
the service was fast and efficient.
Came in with a broken alternator, they weren't sure how long it would take or if it would be done that day but they ended up calling me 2 hours later saying it was ready which was a nice surprise. Car drives well now despite of some small sounds it was making that it wasn't before. I like that they seem to be honest in what they recommend and don't push too much for unwanted services.
can always count on the excellent service.
Great work and very pleasant attendants.
They were very honest about what my car needed.
Great place. Awesome Raider fans!!!!
I was happy with the work provided. Gary and his crew kept me informed of any problems.
The representatives was outstanding!!!
I have used this shop many times. I find them knowledgeable and helpful.
Went in for a smog test, I was in and out quickly.
Frank and Gary were very friendly! It was much appreciated and to even get recognized and called by name from Gary.
They got me in last minute and explained everything clearly to me. Even recommended taking my car to the dealer because my issue was under warranty! Thank you.
Great attitude. Job done on time.
I took my '95 Toyota pick up to them to be slogged.nafter waiting two hours,mother said it had failed visual inspection and evap test and more. I took it to another auto smog shop. They looked up the E.O. Number on the sticker,checked the visuals, ran a complete smog test. My car passed and was fine. The only repair needed was for the timing to be adjusted. Of the 5 things that Bonita Pt said were wrong with the car and would have to be fixed before passing, only one was correct. I took the new reports to them to advise their mechanics and they made photo copies. Not one word of apology was spoken for the incorrect diagnoses or long wait or wasted money. Their mechanics didn't know all the rules for older cars. The office staff was quite unprofessional also.
Customer service was great.
Such a friendly and professional staff, I enjoy taking my vehicles to Bonita Point Auto Care. Great service, great work.
Kudos to you all!!!!!
Joe F. Newton
Gary is exceptional! He is thorough and offers help and a future look at what might need to be done next to maintain my 2006 car.
Employees are friendly.
My vehicle needed to have a smog test prior to registration this year. I called Bonita Point 76 and Frank was able to set up my appointment time within the hour. My vehicle was smog was completed so quickly, I barely had time to eat breakfast next door! Kudos and job well done to the staff at Bonita Point 76 for their great customer service!! Will definitely return!
As always, Gary and the rest of the team took care of me and my car. Both Gary and Lori took the time to explain to me and make sure I understood what was going on. Thank you.
Great and honest people.
Good service for DMV Smog.
The staff were friendly and work was done in a timely manner.
Excellent - on time & no hassle!
Performed smog check quickly.
I will not hesitate, not even for a second, to go back there again and I will recommend my friends to go to Bonita Point Auto Care.
Excellent service and courteous personnel.
Just came in for a smog but service was quick & easy. :)
Highly recommend for their SMOG test services.
Friendly customer service.
Got brakes done and fluids changed, car doing well.
Each time I go, I am treated professional, friendly, and like I matter.
I was expecting a 4 or 5 hour turn around for getting my vehicle back, but that had it ready for me within an hour. Awesome Service!
Very pleasant, thank you.
Friendly competent service.
Everyone is friendly and very helpful.
Polite front desk folks. confident work will be done professionally and correctly.
I always take my cars to Bonita Point Auto Care to get them smogged. They are excellent!
They honored a $10 off coupon for a smog check. I love my money.
Frank and the whole crew were awesome!!!
Great service from start to finish.
Ben, Frank, Laurie and Gary are awesome!
I was skeptical at first, I thought by me being a female they would try to take advantage of the car repairs and the prices. This was not the case. They provided great quality service at a very affordable price and even saved me money on repairs. I was very pleased.
Bonita Point took care of our repair needs while I was away on a business trip. They treated my wife and me with respect and explained every detail of the auto repair. They made the repairs right the first time which makes me a satisfied customer.
It was quick and great service.
Front desk staff not too friendly.
Very courteous, honest, notified me of the problem promptly.
The workers were so nice and made me feel very at ease! I don't know a lot about cars, but they never once made me feel confused!
Radiator was replaced in less than 24 hrs.
Staff was very friendly and helpful.
Smog check done.
Excellent service as always.
Installed new shocks and struts on my 2006 Saturn ion; the car, as always, ran better after I brought it in. Absolute pleasure having Gary and Lori taking car of my vehicle.
Staff is friendly.
Great, staff is friendly, straightforward, and honest.
Easy check in process. Friendly staff. Delivered a smog check in less time than promised.
Extremely professional, very knowledgeable, and flexible.
Very good and helpful.
Professional and very friendly.
Fast and friendly.
Quick smog check.
Always been coming in to this shop for smog checks.. No hassle, no hidden pricing.
Friendly, quick, and efficient.
Friendly, clean, and knowledgeable.
Quick and easy check-in of my car for a smog test.
They are honest, but need better qualified mechanics for higher end vehicles.
Great customer service and quality.
I've been to Bonita Auto Repair a few times. They always do a good job and give me an accurate estimate.
Great shop I've been taking both my wife and my car here for about 4 years. Everything from oil to smog check to tires.
Very thorough inspections when servicing my vehicle.
I believe excellent service and appreciate military discount (33 years Navy service).
Excellent, efficient and customer friendly.
Steve was very helpful and courteous despite how busy it was that day. The work was done on time just like he estimated. And I was satisfied.
The manager is very friendly and accommodating. The only place we go to for Smog Checks. It's also military friendly.
Very polite service and prompt.
Great service and customer service.
The team was professional from the time I arrived until I left, quick and professional service!
Great customer service, speedy service, & great prices.
Excellent service, friendly atmosphere.
Great customer service.
My experience with this shop has shown they are very professional, fast, and are a decent value.
Routine smog showed a "false" fail which made me have to leave my car overnight so they could do a diagnostic test. Found nothing wrong with my car and it passed the smog on the second try.
When I called to make an appointment, I was told to come in at 7:30, but the staff didn't start until 8:00.
They provide good service.
Lori is knowledgeable, professional and friendly. Great service. Thank you.
I think the person tried to sell me unnecessary maintenance.
Good service and price.
Quick work, friendly management.
Polite and efficient service.
Excellent service and politeness, most impressive manners toward costumers.
Very friendly and professional. The owner (husband and wife) are very trustworthy. They charge reasonably based on the market price but they will not add any unnecessary charges.
The service is fast and there is plenty of shops and food joints around to keep customers entertained.
They were efficient and timely.
People were nice but a little intimidating at first. Service quotes were a bit high. They seem trustworthy and good to do business with.
They provided fast and courteous service.
The personnel were very customer oriented and the work was done quickly and efficiently.
Good customer service and not long waiting.
Very friendly staff, exceptional help from Gary Johnson and Lori Hupp, they were awesome!!
Friendly and efficient.
Great service but I was it advised when my car was completed and I arrived after hours to pick it up. At about 7 or 8 pm I got the keys to my vehicle from the attendant and my vehicle was parked and unsecured the whole time. Luckily no one had entered my vehicle.
Everything is explained before work begins, prices are fair and service is fast and done right.
They have excellent professional and knowledgeable staff. All very family oriented too.
Expensive, service takes too long.
THEY DO EXCELLENT WORK.
I had my car looked at by another mechanic 2 days before and was told everything was okay. That day my car was leaking refrigerant all over the parking lot and within 5 hours my car was completely fixed. They found the problem within 30 min and fixed it that same day!
Friendly and fast service. It was also very convenient for me!
Great customer service.
I think the customer service is poor. I was waiting for a smog for 3 hours and they didn't even notify me when it was done I had to check myself.