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Bonita Point Auto Care

(619) 457-6283
177 Verified Reviews

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
07:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:00am to 5:00pm
T
7:00am to 5:00pm
W
7:00am to 5:00pm
Th
7:00am to 5:00pm
F
7:00am to 5:00pm
S
7:00am to 3:00pm

ADDRESS

1495 East H St
Chula Vista, CA 91910 USA

AUTO REPAIR EXPERIENCE

  • Gary Johnson, Manager
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 90 Years of Car Repair Experience

Bonita Point Auto Care Reviews

OVERALL RATING

177 Verified Reviews
5 stars
(100)
4 stars
(58)
3 stars
(15)
2 stars
(0)
1 star
(4)
by - Verified Customer May 14, 2017

Had smog test done. Was quick and out of there in a timely manner. Great friendly atmosphere.

by - Verified Customer May 10, 2017

Great customer service

by - Verified Customer May 09, 2017

Very courteous and professional.

by - Verified Customer May 07, 2017

Great!

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by - Verified Customer May 07, 2017

Folks, there are really friendly and do a nice job.

by - Verified Customer May 07, 2017

Frank Torres was very professional, patient, and helpful. His customer service skills are very good.

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by - Verified Customer May 04, 2017

They are very polite and pleasant to deal with. Made me comfortable and I wouldn't take my car anywhere else.

by - Verified Customer May 02, 2017

I was pleased that my smog was done so quickly. I was told an hour, but was very surprised that it was done in half the time!

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by - Verified Customer May 01, 2017

Made appointment, work finished in 40 minutes.

by - Verified Customer April 28, 2017

Great service, very friendly.

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by - Verified Customer April 26, 2017

Very professional service. Conducted a smog check and finished sooner than expected.

by - Verified Customer April 23, 2017

Good customer service.

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by - Verified Customer April 23, 2017

Fast and courteous.

by - Verified Customer April 19, 2017

Great staff.

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by - Verified Customer April 13, 2017

Excellent service all around.

by - Verified Customer April 13, 2017

Fast service.

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by - Verified Customer April 13, 2017

They sold me a dead battery. What I mean is that I bought a battery for my car key chip right before closing time and it did not work. Since they were closed there was nothing I could do about it. They told me to go to a lock smith to reprogram the chip, but rather then that I went to Walmart and bought a new battery and it work perfectly. I reviewed the battery they sold me and saw the package it came in there was some clear rape in the front like somebody had returned that battery and taped it with clear tape. Other than that I had a great experience with them.

by - Verified Customer April 11, 2017

The people there are very friendly and helpful.

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by - Verified Customer April 09, 2017

Great service. Definitely recommend it to friends.

by - Verified Customer April 09, 2017

I'm fully satisfied with the services done for my car.

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by - Verified Customer April 02, 2017

Staff is friendly and professional.

by - Verified Customer March 24, 2017

Great customer service.

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by - Verified Customer March 23, 2017

I had a coupon from Triple A to get a FREE vehicle maintenance inspection; however, I was told at this gas station, that I have to some type of service along with this free service. So, I chose to get my oil changed. I was charged a total of $151.51 for a few things they did - oil filter, oil change, air filter, and cleaning of battery. They told me that my battery was dirty and they cleaned and reconditioned positive and negative battery terminals and posts (charge was $24.50); however, I went to another place and they tested my battery and it was WEAK, which means that Bonita Point Auto Care never tested the battery! - they just told me it was dirty. I will not return to this station.

by - Verified Customer March 22, 2017

Very friendly and competent service. I would definitely go again.

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by - Verified Customer March 22, 2017

I have been bringing my vehicles for smog certification to this location for years. They are always courteous, professional and charge a fair price for their services.

by - Verified Customer March 20, 2017

Great service.

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by - Verified Customer March 20, 2017

Great.

by - Verified Customer March 09, 2017

Thanks.

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by - Verified Customer March 08, 2017

Accommodating.

by - Verified Customer March 07, 2017

Very pleased. Thank you.

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by - Verified Customer March 07, 2017

Great service!

by - Verified Customer March 07, 2017

Excellent and honest customer service.

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by - Verified Customer March 07, 2017

Good experience!

by - Verified Customer March 03, 2017

Great service.

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by - Verified Customer February 27, 2017

Excellent customer service.

by - Verified Customer February 27, 2017

Great service. I did not have an appointment and the smog test was done right away. Very friendly customer service.

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by - Verified Customer February 24, 2017

Smog check with appointment time. Quick and courteous.

by - Verified Customer February 21, 2017

Friendly employees that explained what was done. I'll be back.

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by - Verified Customer February 15, 2017

Excellent experience!

by - Verified Customer February 14, 2017

A great local business I would willing highly recommend to others.

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by - Verified Customer February 14, 2017

My experience with this shop has always been outstanding. Always courteous and professional!

by - Verified Customer February 13, 2017

Thank you!

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by - Verified Customer February 12, 2017

I've been going here for years and Laura and the crew are awesome. I went there this time for smog and was in and out in no time. I will take my other car in next month for smog

by - Verified Customer February 10, 2017

Always friendly and greet you by name. Quality work. Wife's only complaint is that they don't wash the car. Not that it's a deal breaker, they're still my go-to shop

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by - Verified Customer February 10, 2017

Gary and Lori have always provided excellent customer service. I'm very happy with my experience.

by - Verified Customer February 09, 2017

the service was fast and efficient.

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by - Verified Customer February 06, 2017

Came in with a broken alternator, they weren't sure how long it would take or if it would be done that day but they ended up calling me 2 hours later saying it was ready which was a nice surprise. Car drives well now despite of some small sounds it was making that it wasn't before. I like that they seem to be honest in what they recommend and don't push too much for unwanted services.

by - Verified Customer February 03, 2017

can always count on the excellent service.

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by - Verified Customer February 03, 2017

Awesome!

by - Verified Customer February 02, 2017

Great work and very pleasant attendants.

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by - Verified Customer January 31, 2017

They were very honest about what my car needed.

by - Verified Customer January 27, 2017

Great place. Awesome Raider fans!!!!

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by - Verified Customer January 27, 2017

I was happy with the work provided. Gary and his crew kept me informed of any problems.

by - Verified Customer January 27, 2017

The representatives was outstanding!!!

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by - Verified Customer January 17, 2017

I have used this shop many times. I find them knowledgeable and helpful.

by - Verified Customer January 16, 2017

Went in for a smog test, I was in and out quickly.

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by - Verified Customer January 15, 2017

Frank and Gary were very friendly! It was much appreciated and to even get recognized and called by name from Gary.

by - Verified Customer January 15, 2017

They got me in last minute and explained everything clearly to me. Even recommended taking my car to the dealer because my issue was under warranty! Thank you.

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by - Verified Customer January 13, 2017

Great attitude. Job done on time.

by - Verified Customer January 10, 2017

I took my '95 Toyota pick up to them to be slogged.nafter waiting two hours,mother said it had failed visual inspection and evap test and more. I took it to another auto smog shop. They looked up the E.O. Number on the sticker,checked the visuals, ran a complete smog test. My car passed and was fine. The only repair needed was for the timing to be adjusted. Of the 5 things that Bonita Pt said were wrong with the car and would have to be fixed before passing, only one was correct. I took the new reports to them to advise their mechanics and they made photo copies. Not one word of apology was spoken for the incorrect diagnoses or long wait or wasted money. Their mechanics didn't know all the rules for older cars. The office staff was quite unprofessional also.

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by - Verified Customer January 10, 2017

Friendly staff.

by - Verified Customer January 05, 2017

Customer service was great.

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by - Verified Customer January 05, 2017

Excellent!

by - Verified Customer December 28, 2016

Such a friendly and professional staff, I enjoy taking my vehicles to Bonita Point Auto Care. Great service, great work.
Kudos to you all!!!!!
Joe F. Newton

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by - Verified Customer December 27, 2016

Gary is exceptional! He is thorough and offers help and a future look at what might need to be done next to maintain my 2006 car.

by - Verified Customer December 27, 2016

Employees are friendly.

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by - Verified Customer December 16, 2016

AAAAA++++++

by - Verified Customer December 16, 2016

My vehicle needed to have a smog test prior to registration this year. I called Bonita Point 76 and Frank was able to set up my appointment time within the hour. My vehicle was smog was completed so quickly, I barely had time to eat breakfast next door! Kudos and job well done to the staff at Bonita Point 76 for their great customer service!! Will definitely return!

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by - Verified Customer December 15, 2016

As always, Gary and the rest of the team took care of me and my car. Both Gary and Lori took the time to explain to me and make sure I understood what was going on. Thank you.

by - Verified Customer December 15, 2016

Great and honest people.

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by - Verified Customer December 15, 2016

Good service for DMV Smog.

by - Verified Customer December 13, 2016

The staff were friendly and work was done in a timely manner.

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by - Verified Customer December 12, 2016

Excellent - on time & no hassle!

by - Verified Customer December 11, 2016

Performed smog check quickly.

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by - Verified Customer December 11, 2016

I will not hesitate, not even for a second, to go back there again and I will recommend my friends to go to Bonita Point Auto Care.

by - Verified Customer December 09, 2016

Excellent service and courteous personnel.

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by - Verified Customer December 08, 2016

Just came in for a smog but service was quick & easy. :)

by - Verified Customer December 06, 2016

Highly recommend for their SMOG test services.

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by - Verified Customer December 05, 2016

Friendly customer service.

by - Verified Customer December 04, 2016

Got brakes done and fluids changed, car doing well.

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by - Verified Customer December 02, 2016

Each time I go, I am treated professional, friendly, and like I matter.

by - Verified Customer December 02, 2016

I was expecting a 4 or 5 hour turn around for getting my vehicle back, but that had it ready for me within an hour. Awesome Service!

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by - Verified Customer November 28, 2016

Very pleasant, thank you.

by - Verified Customer November 25, 2016

Friendly competent service.

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by - Verified Customer November 25, 2016

Everyone is friendly and very helpful.

by - Verified Customer November 24, 2016

Polite front desk folks. confident work will be done professionally and correctly.

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by - Verified Customer November 20, 2016

I always take my cars to Bonita Point Auto Care to get them smogged. They are excellent!

by - Verified Customer November 17, 2016

Thank you!

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by - Verified Customer November 16, 2016

Excellent service!

by - Verified Customer November 15, 2016

They honored a $10 off coupon for a smog check. I love my money.

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by - Verified Customer November 11, 2016

Frank and the whole crew were awesome!!!

by - Verified Customer November 09, 2016

Great service from start to finish.

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by - Verified Customer November 08, 2016

Ben, Frank, Laurie and Gary are awesome!

by - Verified Customer October 31, 2016

I was skeptical at first, I thought by me being a female they would try to take advantage of the car repairs and the prices. This was not the case. They provided great quality service at a very affordable price and even saved me money on repairs. I was very pleased.

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by - Verified Customer October 31, 2016

Pleased

by - Verified Customer October 30, 2016

Bonita Point took care of our repair needs while I was away on a business trip. They treated my wife and me with respect and explained every detail of the auto repair. They made the repairs right the first time which makes me a satisfied customer.

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by - Verified Customer September 03, 2016

It was quick and great service.

by September 02, 2016

Front desk staff not too friendly.

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by - Verified Customer September 02, 2016

Good review.

by - Verified Customer September 01, 2016

Very courteous, honest, notified me of the problem promptly.

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by - Verified Customer August 30, 2016

OK

by - Verified Customer August 30, 2016

The workers were so nice and made me feel very at ease! I don't know a lot about cars, but they never once made me feel confused!

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by - Verified Customer August 30, 2016

Radiator was replaced in less than 24 hrs.

by - Verified Customer August 26, 2016

Great!

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by - Verified Customer August 26, 2016

Staff was very friendly and helpful.

by - Verified Customer August 26, 2016

Smog check done.

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by - Verified Customer August 24, 2016

Excellent service as always.

by - Verified Customer August 20, 2016

Installed new shocks and struts on my 2006 Saturn ion; the car, as always, ran better after I brought it in. Absolute pleasure having Gary and Lori taking car of my vehicle.

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by - Verified Customer August 03, 2016

Staff is friendly.

by - Verified Customer August 02, 2016

Great, staff is friendly, straightforward, and honest.

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by - Verified Customer August 01, 2016

Easy check in process. Friendly staff. Delivered a smog check in less time than promised.

by - Verified Customer August 01, 2016

Extremely professional, very knowledgeable, and flexible.

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by - Verified Customer August 01, 2016

Very good and helpful.

by - Verified Customer August 01, 2016

Professional and very friendly.

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by - Verified Customer July 29, 2016

Fast and friendly.

by - Verified Customer July 29, 2016

Quick smog check.

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by - Verified Customer July 28, 2016

Always been coming in to this shop for smog checks.. No hassle, no hidden pricing.

by - Verified Customer July 27, 2016

Friendly, quick, and efficient.

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by - Verified Customer July 23, 2016

Friendly, clean, and knowledgeable.

by July 22, 2016

Quick and easy check-in of my car for a smog test.

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by - Verified Customer June 29, 2016

Quick service.

by June 28, 2016

They are honest, but need better qualified mechanics for higher end vehicles.

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by - Verified Customer June 25, 2016

Great customer service and quality.

by - Verified Customer June 22, 2016

Very fast!

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by - Verified Customer May 28, 2016

Very pleased.

by - Verified Customer May 28, 2016

I've been to Bonita Auto Repair a few times. They always do a good job and give me an accurate estimate.

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by - Verified Customer May 26, 2016

Great shop I've been taking both my wife and my car here for about 4 years. Everything from oil to smog check to tires.

by - Verified Customer May 25, 2016

Very thorough inspections when servicing my vehicle.

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by - Verified Customer May 25, 2016

I believe excellent service and appreciate military discount (33 years Navy service).

by - Verified Customer May 24, 2016

Excellent, efficient and customer friendly.

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by - Verified Customer May 24, 2016

Steve was very helpful and courteous despite how busy it was that day. The work was done on time just like he estimated. And I was satisfied.

by - Verified Customer May 21, 2016

The manager is very friendly and accommodating. The only place we go to for Smog Checks. It's also military friendly.

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by - Verified Customer May 19, 2016

Very polite service and prompt.

by May 18, 2016

Great service and customer service.

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by - Verified Customer April 30, 2016

The team was professional from the time I arrived until I left, quick and professional service!

by - Verified Customer April 29, 2016

Great customer service, speedy service, & great prices.

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by - Verified Customer April 29, 2016

Excellent service, friendly atmosphere.

by April 29, 2016

Great customer service.

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by - Verified Customer April 28, 2016

My experience with this shop has shown they are very professional, fast, and are a decent value.

by April 26, 2016

Routine smog showed a "false" fail which made me have to leave my car overnight so they could do a diagnostic test. Found nothing wrong with my car and it passed the smog on the second try.

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by April 23, 2016

When I called to make an appointment, I was told to come in at 7:30, but the staff didn't start until 8:00.

by - Verified Customer April 21, 2016

Nice People.

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by - Verified Customer January 22, 2016

They provide good service.

by - Verified Customer January 21, 2016

Lori is knowledgeable, professional and friendly. Great service. Thank you.

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by - Verified Customer January 20, 2016

I think the person tried to sell me unnecessary maintenance.

by January 19, 2016

Good service and price.

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by - Verified Customer January 18, 2016

Efficient service.

by - Verified Customer January 14, 2016

Quick work, friendly management.

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by - Verified Customer January 14, 2016

Polite and efficient service.

by January 08, 2016

Excellent service and politeness, most impressive manners toward costumers.

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by - Verified Customer January 08, 2016

Very friendly and professional. The owner (husband and wife) are very trustworthy. They charge reasonably based on the market price but they will not add any unnecessary charges.

by - Verified Customer January 07, 2016

The service is fast and there is plenty of shops and food joints around to keep customers entertained.

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by - Verified Customer January 06, 2016

They were efficient and timely.

by - Verified Customer December 22, 2015

Great service.

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by December 15, 2015

People were nice but a little intimidating at first. Service quotes were a bit high. They seem trustworthy and good to do business with.

by - Verified Customer December 15, 2015

They provided fast and courteous service.

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by - Verified Customer December 12, 2015

The personnel were very customer oriented and the work was done quickly and efficiently.

by - Verified Customer December 08, 2015

Good customer service and not long waiting.

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by - Verified Customer December 05, 2015

Very friendly staff, exceptional help from Gary Johnson and Lori Hupp, they were awesome!!

by - Verified Customer November 24, 2015

Good service.

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by - Verified Customer November 23, 2015

Friendly and efficient.

by - Verified Customer November 21, 2015

Great service but I was it advised when my car was completed and I arrived after hours to pick it up. At about 7 or 8 pm I got the keys to my vehicle from the attendant and my vehicle was parked and unsecured the whole time. Luckily no one had entered my vehicle.

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by - Verified Customer November 21, 2015

Everything is explained before work begins, prices are fair and service is fast and done right.

by - Verified Customer November 21, 2015

They have excellent professional and knowledgeable staff. All very family oriented too.

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by November 20, 2015

Expensive, service takes too long.

by - Verified Customer November 19, 2015

THEY DO EXCELLENT WORK.

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by November 17, 2015

I had my car looked at by another mechanic 2 days before and was told everything was okay. That day my car was leaking refrigerant all over the parking lot and within 5 hours my car was completely fixed. They found the problem within 30 min and fixed it that same day!

by - Verified Customer November 12, 2015

Friendly and fast service. It was also very convenient for me!

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by - Verified Customer November 11, 2015

Great customer service.

by November 11, 2015

I think the customer service is poor. I was waiting for a smog for 3 hours and they didn't even notify me when it was done I had to check myself.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
98

Bonita Point Auto Care was established in 1992 and has been providing Chula Vista and the surrounding area with quality automotive repairs ever since. This shop features a team with an excellent mix of experience, ongoing training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “professional”, “knowledgeable”, “awesome”, and “trustworthy”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASCCA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Bonita Point Auto Care is a full-service preventive maintenance and auto repairs center in the Chula Vista, CA 91910 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Towing, Quick Lube Services, Fleet General Services, Fleet Engine Work, Fleet Electrical, Fleet Suspension Work, Fleet Front End Services, Fleet Drive Train, Fleet Wheel Services and Fleet Trailer Work since 1992.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Bonita Point Auto Care

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