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Bonded Transmission & Auto Repair

111 Beaver St, Framingham, MA 01702 Map & directions

Call Now: (508) 401-7072

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About Bonded Transmission & Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
92
Tools & Equipment (?)
88
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Bonded Transmissions and Auto Repair has been serving the Framingham community since 1988. It was established by Michael Hines and is a family owned and operated business that prides itself in it's ability to effectively communicate and offer solutions to your automotive problems. This has been a family owned business since 1962. Michael prides himself in the quality of the staff he employs. This team features a mix of very experienced ASE Certified professionals and ambitious up and coming technicians who all attend ongoing training in order to stay current with the industries latest technologies and trends. They have specialized training and certifications in transmission repair and replacement. An investment has been made in some of the industries best automotive tools and computer diagnostic equipment to ensure that accurate professional repairs are made to your vehicles. The minimum warranty they offer is 12-months / 12,000-miles with warranty on transmission work from 18-months / 18,000-miles to 36-month unlimited depending on the type of repair or replacement that is done. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a clean comfortable waiting area are available for your convenience.

Message from the Shop

We are the Metrowest's most experience transmission specialty repair facility, being family owned and operated, serving the area since 1962. We are a full service facility and can handle all your automotive needs. We fix transmission problems that others replace transmissions for and we are "The Straight Answer People".

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Financing Heated Waiting Room Loaner Car Open Saturday
Open Weekends Parts/Accessories Rental Car Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 29 verified reviews

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Bonded Transmission & Auto Repair
Verified Customer
November 30, 2013

They were very cooperative and do everything you say. They are excellent and fair.

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Bonded Transmission & Auto Repair
Verified Customer
November 27, 2013

They work with you.

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Bonded Transmission & Auto Repair
Verified Customer
November 22, 2013

They made an effort and I feel they tried. The transmission was not completely repaired the first time and there were problems. It could not be fixed so they suggested to trade in the car.

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Bonded Transmission & Auto Repair
Verified Customer
November 21, 2013

Quality service and workmanship on repairs.

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Bonded Transmission & Auto Repair
Verified Customer
November 21, 2013

They were efficient, quick, and kind. My car suddenly broke, they took my car in and ordered the part I needed, and they got my car back to me the next day.

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Bonded Transmission & Auto Repair
Verified Customer
November 20, 2013

They did a good job, the service was fast and they're polite.

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Bonded Transmission & Auto Repair
Verified Customer
November 15, 2013

Job was done well and on-time.

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Bonded Transmission & Auto Repair
Verified Customer
November 11, 2013

The service was very professional. They explained what they were going to do. They actually recommended that one fix not be performed. They completed the work when they said they would.

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Bonded Transmission & Auto Repair
Verified Customer
November 08, 2013

I took the car for a transmission fluid leak which was noticed by my regular mechanic who recommended Bonded Transmission. Bonded transmission charged me over $1000 for the problem, it was supposed to have been fixed. They did a lot of things which I think were not required. I had to take my car 3 times before they had the problem isolated and resolved. This was only after I pointed out to them where exactly the fluid was leaking from. To be honest, I feel that a lot of unnecessary things were done to the car without diagnosing the real problem. The car leaked a large amount of transmission fluid on my driveway(which damaged my driveway) the day after I brought the car from your shop. I really feel that I was charged for unnecessary repairs and was taken advantage of. It is really shameful and unprofessional the way this issue was handled. Can you imagine that you have to bring the vehicle 3 times to a resolve one problem!!!!! You are supposed to be experts. I really appreciate a reply justifying your side of the story.

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Bonded Transmission & Auto Repair
Verified Customer
November 07, 2013

Good service, good price, on-time delivery

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Bonded Transmission & Auto Repair
Verified Customer
November 04, 2013

Their service is just great.

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Bonded Transmission & Auto Repair
Verified Customer
November 04, 2013

Good service with fair prices.

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Bonded Transmission & Auto Repair
Verified Customer
October 26, 2013

Fast, professional and reasonable, good communication through the process.

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Bonded Transmission & Auto Repair
Verified Customer
October 12, 2013

Straight answer people, very reasonable prices, lots of recommendations and Thank-you notes - all the ingredients for establishing a life-long trust in the shop!

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Bonded Transmission & Auto Repair
Verified Customer
October 12, 2013

Great to work with. Listen, communicate well, do good work, reasonable prices.

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Bonded Transmission & Auto Repair
Verified Customer
October 07, 2013

There honest. Need I say more?

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Bonded Transmission & Auto Repair
Verified Customer
October 01, 2013

Excellent service all around!

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Bonded Transmission & Auto Repair
Verified Customer
September 24, 2013

I feel they are knowledgeable and charge a fair price for quality work.

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Bonded Transmission & Auto Repair
Verified Customer
September 20, 2013

Great service but you are expensive.

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Bonded Transmission & Auto Repair
Verified Customer
September 11, 2013

They are professional, thorough and fair.

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Bonded Transmission & Auto Repair
Verified Customer
September 10, 2013

Fast friendly service by true professionals!

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Bonded Transmission & Auto Repair
Verified Customer
September 07, 2013

Very thorough and honest people.

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7 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(2) by 2 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(508) 401-7072

Auto Repair Experience

  1. Michael Hines, Owner
  2. Established 1988
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 95 Years of Car Repair Experience