Car Problem Reports

Toyota Matrix Bolts That Attach Front Window Glass to Window Regulator May Fail

Toyota Matrix Problem
18 Reports
Me Too

Model Years Affected: 2003, 2004, 2005, 2006

Average Mileage: 104,082 mi (35,000 mi - 185,132 mi)


The bolts attaching the front door window glass to the window regulator may come loose. This can cause the window regulator to become damaged and possibly causing the window glass to break. Some 2003 & 2004 models have been recalled for the issue.

  • Visitor, , 94,000 mi

    The glass of the passenger side door fell inside the door and the motor will not bring the window up nor put it down. The glass is not broken and is inside the door

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  • Visitor, , 60,000 mi

    Have similar problems to those reported already. About 2 years ago driver's side rear door power window stopped operating. My mechanic tested it and diagnosed as electric driver motor failure. Now, just before Christmas (2012) driver's side window almost broke when it came out of track and it does not close anymore. It had to happen of course when it was -20C outside and snowing. This problem had a recall made by Toyota but only for 2003 and 2004 years of make. Our dealer (Country Hills Toyota of Calgary)said we have to pay $139 diagnostic fee before they even start fixing it. How ridiculous!! I told them to go to hell course they knew exactly what's wrong with it based on info from previous years of Matrix affected by the recall. I phoned different dealer and they knew right away what was the problem and that they would fix it for $129 without any diagnostic involved. Thinking about doing it myself or making appointment with the second phoned dealership (Charlesglen Toyota of Calgary)

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  • Visitor, , 139,000 mi

    While I was opening the window I heard a loud
    Pop the window fell half way down and got stuck

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  • Visitor, , 185,132 mi

    Exactly the same as other reports. Started with a loud 'clunk' now drivers side window off track and stuck in one place.

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  • This and the back windows keep sticking - won't open. Dealer said it was because I 'Don't open them enough" - BS

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  • Visitor, , 123,778 mi

    Passenger side window drops down half way and then bolts catch making a loud noise. Only when window goes down, not up.

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  • also back windows won't open - fixed then back to problem within one yr.

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  • Visitor, , 110,000 mi

    Driver's window started making clunk part way up when closing. Then window almost came out
    of track with top rear corner lifting out of frame. Was able to guide window back and have not used since.

    Now, my girlfriend's 2003 made a loud clunk on closing. Suspect the same problem.
    Will be opening door panel to check mine.

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  •  Rookie

    Driver side window slipped down and the regulator had to be replaces at cost of $200 last year.

    Then this week the passenger window completely fell into the door! I plan to go to a dealer and request a free repair.

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  •  Rookie

    My rear driver's side window will not roll. neither the switch on the driver's door nor the one on the rear driver's side door will work to roll the window. I cannot even hear the motor try to make an effort.

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