» » » Bob's Auto Repair & Collision Center

Bob's Auto Repair & Collision Center

939 West Gaines Street, Tallahassee, FL 32304 Map & directions

Call Now: (850) 391-0018

See more real customer reviews

About Bob's Auto Repair & Collision Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
92
Tools & Equipment
90
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Bob's Auto Repair and Collision Center is a true full service automotive repair facility, they can handle your mechanical service and repairs as well as your collision repair needs. This location has been family owned and operated for over 30 years. Our evaluation revealed that this RepairPal Certified shop has been voted "#1 Auto Repair Facility" for the past 14 years in a row. This was backed in our unbiased survey of their recent customers who describe this team as efficient, friendly, convenient, and fair. This location features a team of every experienced professionals who take the time to attend the ongoing training that is necessary to make professional repairs to your modern vehicle. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment make this a great place for dealership level repairs. The mechanical work done here is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Bob's Auto Repair was established in 1980 and has grown from one mechanic and two bays to eight mechanics and 23 bays over the past 34 years. Many of the employees at Bob's have been here for more than 10 years, which is part of the reason Tallahassee and FSU Students have trusted and depended on Bob's Auto Repair without reservation. Bob's Auto Repair has also been rated #1 by FSU Students for 11+ years straight.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Classic Car Repair/Restoration Collision Repair & Paint
Diagnosis Muffler & Exhaust Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Extended/Evening Hours Free Multi-Point Safety Inspection Military Discount
Open Saturday Rental Car Senior Discount Service Guarantee
Towing Warranty Accepted Wireless Internet

Customer Reviews 24 verified reviews (26 total)

Sort by: Date | Helpful
Bob's Auto Repair & Collision Center
Verified Customer
May 15, 2014

They didn't have my car ready when they said they would, and after I left I found that my estimate was 500 dollars more than it should have been.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 16, 2014

Free diagnostic test when you go in. They're speedy and they're quick.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 16, 2014

They're fast and close to my home.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 15, 2014

I go there when I need their help, they are pretty good people. They are knowledgeable and very helpful, if they don't know something they will take the time to learn whatever they need to.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 15, 2014

They have been rated well on community based recommendations. They have excellent customer service, and the best prices.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 15, 2014

I have been happy with the service. It was quick, they only did the work that needed to be done and in a timely manner, and at a fair price.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 15, 2014

Quick & affordable. They're nice, and they're good.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 15, 2014

That is my daughter's business, and they do good work.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 14, 2014

Fair and honest. Convenient and get you in when its an emergency.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 14, 2014

I have always had good service.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 14, 2014

It was quick, and they got the job done.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 13, 2014

They have the lowest prices around, they did the work fast and were honest about what needed to be done and that is why I trust them as a merchant.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 13, 2014

Great service and discounts for University students. They're honest in what they do.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 13, 2014

They're helpful, friendly, fast, and work quickly. Having a car is important and they take good care of me. Conveniently located. I have had no problems.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 12, 2014

Quick service and great customer service, since I only went in for a 20 minute diagnostic.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 12, 2014

Nice and friendly, and not too expensive.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 09, 2014

He got the job done correctly and quickly.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 08, 2014

I was really satisfied with the work done, it looked like a brand new vehicle when they were through and at 400 dollars cheaper than the other shops.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 08, 2014

I brought my truck in for a new transmission, they had my truck there for almost a month. The first two transmissions didn't work.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 08, 2014

They are the cheapest and most efficient to help us out. They're always pretty quick and done in the day. I went to one other place and they charge way too much.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 07, 2014

They are good people and have fair prices, and they do a good job.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 06, 2014

I have been going there off and on for the past 5 years and they do a good job. Whenever I have a problem with my car I never have the same issue afterwards.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 06, 2014

They kept me informed throughout the repairs, did a good job and at a quick pace.

Flag Inappropriate
Bob's Auto Repair & Collision Center
Verified Customer
May 05, 2014

I have been going there for over 4 years with great results. They have good professionalism, do the job right the first time and great prices.

Flag Inappropriate
Bob's Auto Repair & Collision Center
August 25, 2015

I had minor paint damage on my bumper. Bob's was great at restoring the damage. Although the estimate seemed on the high side, their location near campus was worth the cost. They claim to use a non-standard clear coat for their restoration work. Time will only tell if the work will stand the test of the Florida sun. For now, I have no qualms giving Bob's 5 out of five stars. They were even nice enough to wash and vacuum my vehicle.

Flag Inappropriate
Bob's Auto Repair & Collision Center
August 19, 2015

Im very upset that i was referred to them by this site. I wish I could give them 0 stars but that is not possible. I looked on repair  pals to find how much my care estimate   is supposed  to be .  So I called and asked if the the price range will be close to what is on the website and the receptionist told me that it will be a little higher or below that price. So I was convinced . I took my car in only to find out that the estimate  that I was given was almost 1000 dollars more than the estimate  onrepairpals.com that is sponsored  by them .  So i just decided  to just get the parts my self to lower the price. Every week after I brought them in it was an EXTREME hassle to keep in touch. I would  leave messages and no one was calling me back. It was a huge mess trying to get my car out of the shop when Misty said  it finished I had to  wait  2 days  after  that . Misty was very nice in the beginning  but when it was time to get my car fixed she became evil and belligerent.  Which is the  least  of  my  worries  after  all  I been  through with bobs.  So  after  my  car  was  finally  finished  she said it was safe to drive because told them that  I was going to GA which is only 4 hours away.  When I got here my car stalled on me 2 times leaving me on the side of  the  road  for  30 minutes . So I toke it to a mechanic on the "warrenty" that I was given . It turns out that my radiator isn't working  anymore and my  turbo pipe  wasn't put on correctly  this is totaling  out to 800 after I spent most 1700 on my past repairs form bobs. I believe  this was something  that I should have been told before so I think that bobs have something  to do with it . I wish I can provide more details about how dirty and dishonest this place is but I think you get the point. BEWARE DO NOT TAKE YOUR CAR IF YOU DO NO NOT WANT A HEADACHE  WHILE YOUR CAR IS BEING "FIXED" OR AFTER  THEY FIX ONE PART AND EFF UP ANOTHER !!!

Flag Inappropriate
Get Directions to Bob's Auto Repair & Collision Center
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:9:00am to 6:00pm
Call Now:

(850) 391-0018

Auto Repair Experience

  1. Misty Sullivan, Service Manager
  2. Established 1982
  3. 3 Auto Repair Mechanics on Staff
  4. 95 Years of Car Repair Experience