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Bobby & Steve's Auto World

8100 Flying Cloud Dr, Eden Prairie, MN 55344 Map & directions

Call Now: (952) 314-9838

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About Bobby & Steve's Auto World

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability
97
Tools & Equipment
83
Customer Service
98
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

The Flying Cloud Dr location of Bobby & Steve's Auto World has been serving the local community since 2006. This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Their recent customers have described this RepairPal certified shop to us as: "friendly", "polite", "excellent", and "trustworthy". A local shuttle service, loaner vehicles, early bird drop off, Saturday & Sunday business hours, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

We are located at 8100 Flying Cloud Drive in Eden Prairie, MN at Highway 212 and Singletree Lane, just across from the Eden Prairie Mall.
Whatever your need, we are here for you any hour, any day. We are always open. Stop in and see us!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts

Amenities

Car Wash Early Bird Dropoff Extended/Evening Hours Loaner Car
Open Saturday Open Weekends Service Guarantee Shuttle
Towing Wireless Internet

Customer Reviews 18 verified reviews

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Bobby & Steve's Auto World
Verified Customer
July 06, 2015

I like most of the people that work there.

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Bobby & Steve's Auto World
Verified Customer
July 06, 2015

Quick service, polite.

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Bobby & Steve's Auto World
Verified Customer
July 05, 2015

These guys are the best! I have already recommended them to others. I didn't even know they where there.

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Bobby & Steve's Auto World
Verified Customer
July 05, 2015

I like the service their service techs provide.

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Bobby & Steve's Auto World
Verified Customer
July 05, 2015

Excellent service.

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Bobby & Steve's Auto World
Verified Customer
July 05, 2015

Friendly staff and great service.

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Bobby & Steve's Auto World
Verified Customer
July 03, 2015

The Staff (in all departments) was GREAT so friendly & willing to help with anything.

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Bobby & Steve's Auto World
Verified Customer
July 02, 2015

I started with Bobby & Steve's because of their customer service. Over the years I have seen the level of Customer Service go down drastically, my recent experience being just one example.

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Bobby & Steve's Auto World
Verified Customer
July 01, 2015

Good service. Open late hours.

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Bobby & Steve's Auto World
Verified Customer
July 01, 2015

Friendly employees, excellent service.

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Bobby & Steve's Auto World
Verified Customer
June 30, 2015

Quick and friendly.

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Bobby & Steve's Auto World
Verified Customer
June 29, 2015

Always receive good, trustworthy service.

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Bobby & Steve's Auto World
Verified Customer
June 29, 2015

Good info on problem and how they were going to fix it.

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Bobby & Steve's Auto World
Verified Customer
June 29, 2015

They fixed my truck in a couple hours with no appointment.

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Bobby & Steve's Auto World
Verified Customer
June 29, 2015

Always great attitudes and service -- we do have very used cars, tho, so don't always do all the repairs recommended ... nor expect to.

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Bobby & Steve's Auto World
Verified Customer
June 28, 2015

I was told when I got there it would all be done within 1 hour that I would be next (service for oil change only) my car had not been moved yet after one and one half hours. When I asked I was told they encountered a problem with a different vehicle and I was next. I know they have more then one mechanic working there. So who did Ryan think he was fooling? It took almost 3 hours for this oil change and when car finally moved in the mechanic left, went out and did some diagnostics on a lady who just pulled up. This took 15 more minutes of my time. The lady had out of state plates and I live in Eden Prairie. I'm sure she has no intention of returning and neither do I. The final topper of this disastrous visit was as I left to go out of town the " change oil soon" message came on -the mechanic didn't even bother to reset this in my car. I wonder what else wasn't done. Ryan was not interested in satisfying this customer one little bit. I have always wondered about the ethics and service at this place-now I know!! 3 hours of my time-I would have gone elsewhere and paid more. Which I will do from now on.

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Bobby & Steve's Auto World
Verified Customer
June 28, 2015

They ordered a part for my car without consulting me & the 2 women who were there both had compressors out for the a/c... Really?

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Bobby & Steve's Auto World
Verified Customer
June 27, 2015

Good service and a really nice store.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 10:00pm
Sat:7:00am to 10:00pm
Sun:9:00am to 9:00pm
Call Now:

(952) 314-9838

Auto Repair Experience

  1. Randy Neis, Manager
  2. Established 2006
  3. 5 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 60 Years of Car Repair Experience