Quick service, polite.
I like most of the people that work there.
Friendly staff and great service.
I like the service their service techs provide.
These guys are the best! I have already recommended them to others. I didn't even know they where there.
The Staff (in all departments) was GREAT so friendly & willing to help with anything.
I started with Bobby & Steve's because of their customer service. Over the years I have seen the level of Customer Service go down drastically, my recent experience being just one example.
Friendly employees, excellent service.
Good service. Open late hours.
Quick and friendly.
Always great attitudes and service -- we do have very used cars, tho, so don't always do all the repairs recommended ... nor expect to.
They fixed my truck in a couple hours with no appointment.
Good info on problem and how they were going to fix it.
Always receive good, trustworthy service.
They ordered a part for my car without consulting me & the 2 women who were there both had compressors out for the a/c... Really?
I was told when I got there it would all be done within 1 hour that I would be next (service for oil change only) my car had not been moved yet after one and one half hours. When I asked I was told they encountered a problem with a different vehicle and I was next. I know they have more then one mechanic working there. So who did Ryan think he was fooling? It took almost 3 hours for this oil change and when car finally moved in the mechanic left, went out and did some diagnostics on a lady who just pulled up. This took 15 more minutes of my time. The lady had out of state plates and I live in Eden Prairie. I'm sure she has no intention of returning and neither do I. The final topper of this disastrous visit was as I left to go out of town the " change oil soon" message came on -the mechanic didn't even bother to reset this in my car. I wonder what else wasn't done. Ryan was not interested in satisfying this customer one little bit. I have always wondered about the ethics and service at this place-now I know!! 3 hours of my time-I would have gone elsewhere and paid more. Which I will do from now on.
Good service and a really nice store.