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Bob & Sons Automotive

321 Kelley Street, Manchester, NH 03102 Map & directions

Call Now: (603) 873-4081

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About Bob & Sons Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
92
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Bob & Sons Automotive has been serving the community of Manchester since 1964. We found Manager Marc Provencher has more than 31 years of automotive experience at this shop. The four technicians in this shop (including owners Ron & Dennis) have more than 109 years of combined experience and all receive continual training to stay up to date on all the latest automotive technologies. They also perform state certified emissions testing and confidently back all repairs with a 24 month 24,000 mile warranty. For your convenience they offer a local shuttle service, loaner car, free WiFi internet access and early bird/after hours drop-off.

Message from the Shop

Bob & Sons Automotive utilizes state-of-the-art equipment, data resources, training and many years of automotive experience to fix your vehicle right the first time. We treat you like one of the family and offer exceptional value and service at a fair price.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Free Inspection Heated Waiting Room
Loaner Car Military Discount Rental Car Service Guarantee
Shopping Nearby Shuttle

Customer Reviews 24 verified reviews

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Bob & Sons Automotive
Verified Customer
April 25, 2013

I didn't like how I was treated by the customer service staff. I was treated like a dumb woman. Very condescending in their attitude.

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Bob & Sons Automotive
Verified Customer
July 11, 2013

Quality work.

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Bob & Sons Automotive
Verified Customer
July 11, 2013

Great service. Excellent price. Reasonable price.

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Bob & Sons Automotive
Verified Customer
July 11, 2013

They perform quality service, in a timely manner, and have always been truthful with our family about our cars.

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Bob & Sons Automotive
Verified Customer
July 10, 2013

Professional, friendly and did a great job at a fair price, also gave me great advise.

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Bob & Sons Automotive
Verified Customer
July 03, 2013

Considerate, cooperative, and thorough!

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Bob & Sons Automotive
Verified Customer
July 02, 2013

Honest, dependable, reasonable prices, let you know what has to be done on the car. I could go on about the people that work there. They have always done right by me.

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Bob & Sons Automotive
Verified Customer
June 27, 2013

Honest repair shop.

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Bob & Sons Automotive
Verified Customer
June 25, 2013

Great service, great people.

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Bob & Sons Automotive
Verified Customer
June 21, 2013

They are courteous, helpful and skilled mechanics.

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Bob & Sons Automotive
Verified Customer
June 18, 2013

Happy with the service!

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Bob & Sons Automotive
Verified Customer
June 11, 2013

I HAVE BEEN PRETTY MUCH SATISFIED FOR THE MOST PART.

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Bob & Sons Automotive
Verified Customer
June 03, 2013

I've been using Bob & Sons for twenty years. They know what they're doing, their prices are fair, they take the time to answer all my questions, and my vehicle is ready in a timely manner. The most important element to me is I trust in their honesty.

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Bob & Sons Automotive
Verified Customer
May 25, 2013

Great service. Excellent price. Reasonable price.

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Bob & Sons Automotive
Verified Customer
May 24, 2013

They do excellent work, are great to work with, but are quite pricey.

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Bob & Sons Automotive
Verified Customer
May 23, 2013

They are always prompt, friendly, and explain repairs well.

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Bob & Sons Automotive
Verified Customer
May 23, 2013

Honesty, friendliness and explanations about what is done.

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Bob & Sons Automotive
Verified Customer
May 17, 2013

They have serviced my car for years and I trust them completely.

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Bob & Sons Automotive
Verified Customer
May 06, 2013

We've been customers for several years and have always been pleased with the service rendered.

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Bob & Sons Automotive
Verified Customer
May 03, 2013

Prices are unbelievable high.

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Bob & Sons Automotive
Verified Customer
April 23, 2013

They do great work.

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Bob & Sons Automotive
Verified Customer
April 22, 2013

I have been taking my truck to be serviced there for more than 10 years. I have always had honest, reliable and competent work done.

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Bob & Sons Automotive
Verified Customer
April 22, 2013

I like the staff, they are friendly.

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Bob & Sons Automotive
Verified Customer
April 12, 2013

I have known and dealt with this shop for over 20 years and they are completely honest, very price competitive, and just really nice people to deal with. Their work is professional and they never treat me like I do not deserve an explanation for something. I would trust them for any repair.

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Reply from Bob & Sons Automotive -  Ron PAugust 08, 2013 11:58

Thank you for your years of patronage.We work hard to keep your trust.

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Hours of Operation
Mon - Fri:7:00am to 5:00pm
Call Now:

(603) 873-4081

Auto Repair Experience

  1. Ronald & Dennis Poirier, Owners
  2. Established 1964
  3. 4 Auto Repair Mechanics on Staff
  4. 109 Years of Car Repair Experience