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Bob & Sons Automotive

(603) 756-6049
91 Verified Reviews
rrpoirier@msn.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 5:00pm
T
7:00am to 5:00pm
W
7:00am to 5:00pm
Th
7:00am to 5:00pm
F
7:00am to 5:00pm
S
Closed

ADDRESS

321 Kelley Street
Manchester, NH 03102 USA

AUTO REPAIR EXPERIENCE

  • Ronald & Dennis Poirier, Owners
  • Established 1964
  • 4 Auto Repair Mechanics on Staff
  • 109 Years of Car Repair Experience

Bob & Sons Automotive Reviews

OVERALL RATING

91 Verified Reviews
5 stars
(74)
4 stars
(9)
3 stars
(6)
2 stars
(0)
1 star
(2)
by - Verified Customer March 28, 2017

Prompt, reliable, friendly.

by - Verified Customer March 16, 2017

I always feel comfortable that I'm not going to get ripped off when my car is repaired at Bob and Son's. Unlike previous experiences I've had at other places.

by - Verified Customer March 09, 2017

Bought a used car from them. Very satisfied both with the car and the service we received.

by - Verified Customer March 07, 2017

Great service and pleasant place to have your car serviced. Mine forever.

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by - Verified Customer March 01, 2017

Great group of guys to work with.

by - Verified Customer February 27, 2017

Very helpful. Marc was great to work with and his follow up with staying in contact.

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by - Verified Customer February 23, 2017

They are all very friendly and respectful. Great place and great service!

by - Verified Customer February 19, 2017

Very friendly atmosphere! I was in and out of there in record time. I had an oil change.

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by - Verified Customer February 14, 2017

Great Service.

by - Verified Customer February 09, 2017

The mechanics were very thorough.

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by - Verified Customer February 09, 2017

Always good.

by - Verified Customer February 02, 2017

good.

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by - Verified Customer January 31, 2017

Friendly and professional team.

by - Verified Customer January 26, 2017

Mark is a great guy and explains everything.Very good service. I will always go to Bobs!!

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by - Verified Customer January 24, 2017

Bob and Sons were Fantastic. Took a m/v there to do a check on it before I bought it. They were thorough, honest, and informative. Would highly recommend them to anyone.

by - Verified Customer January 24, 2017

The guys at Bob & Sons couldn't be more helpful. They are always willing to drop me off and pick me up at work when I take my car in for service, keep me posted on the status of things, and are extremely friendly and knowledgeable along the way. Highly recommended!

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by - Verified Customer January 15, 2017

I've been a client of these folks since 1975!

by - Verified Customer January 11, 2017

Very knowledgeable!

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by - Verified Customer January 08, 2017

I was very pleased!

by - Verified Customer January 04, 2017

Excellent in all regards!

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by - Verified Customer January 03, 2017

Bob & Sons Automotive did a superb job repairing my vehicle as well as explaining why an additional repair was needed to fix the tie rods on the front end of my Jeep.

by - Verified Customer January 02, 2017

Excellent service however; prices are higher than other repair shops I worked with.

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by - Verified Customer December 28, 2016

Work is performed professionally and correctly the first time; price is average with most. The difference for me is the communication, and the availability of a loaner car if needed.

by - Verified Customer December 21, 2016

Great work.

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by - Verified Customer December 20, 2016

Good work, fair prices, treated well!

by - Verified Customer December 20, 2016

When there was an issue with getting some parts, I was called several times with updates. Bob & Sons is somewhere I would gladly recommend to my sisters. I know they would be treated respectfully and the work would be professionally completed.

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by - Verified Customer December 14, 2016

I have come to expect high quality work from Bob's. They deliver every time.

by - Verified Customer December 12, 2016

Always treated with courtesy and respect and very helpful .

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by - Verified Customer December 07, 2016

Appointment time was met. Good understanding of what I wanted to have done. Very courteous and highly professional staff.
Work was completed in a timely manner. Great service and great staff.

by - Verified Customer December 05, 2016

Good as always.

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by - Verified Customer December 01, 2016

Always a pleasure to deal with Bob's.

by - Verified Customer December 01, 2016

Great service, great staff!

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by - Verified Customer November 30, 2016

Professional, respectful explanation not only verbal but with pictures. They do a great job.

by - Verified Customer November 30, 2016

My first time to this shop was a wonderful experience. I really have no complaints and I look forward to working with you in the future!

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by - Verified Customer November 30, 2016

The staff at Bob & Sons Auto checked over my recently purchased vehicle in order to ensure the honesty of the car dealership and to uncover any pending repairs needing to be made by the dealer prior to the expiration of my warranty.

by - Verified Customer November 29, 2016

Great service as always.

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by - Verified Customer November 28, 2016

Work was explained thoroughly, always with safety first.

by - Verified Customer November 28, 2016

Great team.

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by - Verified Customer November 22, 2016

Top shelf service. Highly recommended.

by - Verified Customer November 17, 2016

It's a nice feeling to know that we will not be ripped off. This is a woman friendly repair shop.

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by - Verified Customer November 17, 2016

Great response to a last minute problem !

by - Verified Customer November 16, 2016

Very pleased with work and explanation of work.

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by - Verified Customer November 14, 2016

To expensive.

by - Verified Customer November 14, 2016

Excellent work, as always!

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by - Verified Customer November 10, 2016

Things were fine.

by - Verified Customer November 06, 2016

Never a bad review for this place. They treat everyone like family and repair your car as if it were their own.

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by - Verified Customer November 02, 2016

All good.

by September 15, 2016

Check engine light came on, I stopped by the next morning to have it checked. I was given a ride home and the issue was repaired the same day. Awesome Job!

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by September 14, 2016

Quick, efficient. Always keeps you informed of their progress. Finished on time and within estimate.

by - Verified Customer September 14, 2016

They are always helpful and very personable.

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by - Verified Customer September 14, 2016

I am always very happy with your service.

by - Verified Customer September 13, 2016

Quick and excellent service.

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by - Verified Customer September 12, 2016

great service.

by - Verified Customer September 12, 2016

Best shop in town! Skilled, transparent/honest, and very friendly. Dealer service departments could learn a lot from the Bob & Son's team.

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by - Verified Customer September 09, 2016

Worked efficiently and effectively on my short notice and gave me honest reviews of my car inspection. These guys are guys that genuinely care about how good your car works.

by - Verified Customer September 09, 2016

Always pleased!

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by - Verified Customer September 01, 2016

Mechanic was very helpful. Although no problem was found with my car, my dealership was contacted to find information on my warranty. This, in my opinion, goes above and beyond what I expect from a mechanic. The webpage with my car information is also a great tool.

by - Verified Customer August 31, 2016

The staff are very friendly on the phone and in person. They let me know all the issues they find and help me figure out plan that fits my timeline and budget.

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by - Verified Customer August 31, 2016

Service was fine.

by - Verified Customer August 30, 2016

The service exceeded my expectations. Never had a repair shop send pics of work needed prior to doing the work. The work was done on time and on budget per their estimate

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by - Verified Customer August 29, 2016

As always, the B&S team does an amazing job! Personal, thorough, and high quality. Love working with you guys.

by - Verified Customer August 26, 2016

Very friendly!

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by - Verified Customer August 26, 2016

Top notch!

by - Verified Customer August 23, 2016

This is a review based on every visit to this shop - these guys are as professional as they are personable. I trust in their integrity to fix what needs to be fixed and only what needs to be fixed. I'm never disappointed.

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by - Verified Customer August 23, 2016

Just got a new alternator. Already got a new battery a couple of months before. I was extremely pleased when I picked up my car and it started right up. However, I broke down again Friday night and called AAA for a jump. The gentleman suggested that since I already had all that work done, it could possibly be my after market remote start and alarm.

by - Verified Customer August 22, 2016

Professional and honest!

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by - Verified Customer July 11, 2013

They perform quality service, in a timely manner, and have always been truthful with our family about our cars.

by - Verified Customer July 11, 2013

Great service. Excellent price. Reasonable price.

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by - Verified Customer July 11, 2013

Quality work.

by - Verified Customer July 10, 2013

Professional, friendly and did a great job at a fair price, also gave me great advise.

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by July 03, 2013

Considerate, cooperative, and thorough!

by July 02, 2013

Honest, dependable, reasonable prices, let you know what has to be done on the car. I could go on about the people that work there. They have always done right by me.

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by June 27, 2013

Honest repair shop.

by - Verified Customer June 25, 2013

Great service, great people.

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by - Verified Customer June 21, 2013

They are courteous, helpful and skilled mechanics.

by June 18, 2013

Happy with the service!

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by - Verified Customer June 11, 2013

I HAVE BEEN PRETTY MUCH SATISFIED FOR THE MOST PART.

by - Verified Customer June 03, 2013

I've been using Bob & Sons for twenty years. They know what they're doing, their prices are fair, they take the time to answer all my questions, and my vehicle is ready in a timely manner. The most important element to me is I trust in their honesty.

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by May 25, 2013

Great service. Excellent price. Reasonable price.

by May 24, 2013

They do excellent work, are great to work with, but are quite pricey.

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by - Verified Customer May 23, 2013

Honesty, friendliness and explanations about what is done.

by May 23, 2013

They are always prompt, friendly, and explain repairs well.

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by - Verified Customer May 17, 2013

They have serviced my car for years and I trust them completely.

by May 06, 2013

We've been customers for several years and have always been pleased with the service rendered.

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by - Verified Customer May 03, 2013

Prices are unbelievable high.

by April 25, 2013

I didn't like how I was treated by the customer service staff. I was treated like a dumb woman. Very condescending in their attitude.

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by April 23, 2013

They do great work.

by April 22, 2013

I like the staff, they are friendly.

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by April 22, 2013

I have been taking my truck to be serviced there for more than 10 years. I have always had honest, reliable and competent work done.

by - Verified Customer April 12, 2013

I have known and dealt with this shop for over 20 years and they are completely honest, very price competitive, and just really nice people to deal with. Their work is professional and they never treat me like I do not deserve an explanation for something. I would trust them for any repair.

Reply from Bob & Sons Automotive – by Ron P August 08, 2013

Thank you for your years of patronage.We work hard to keep your trust.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Bob & Sons Automotive has been serving the community of Manchester since 1964. We found Manager Marc Provencher has more than 31 years of automotive experience at this shop. The four technicians in this shop (including owners Ron & Dennis) have more than 109 years of combined experience and all receive continual training to stay up to date on all the latest automotive technologies. They also perform state certified emissions testing and confidently back all repairs with a 24 month 24,000 mile warranty. For your convenience they offer a local shuttle service, loaner car, free WiFi internet access and early bird/after hours drop-off.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
+ More

MESSAGE FROM THE SHOP

Bob & Sons Automotive utilizes state-of-the-art equipment, data resources, training and many years of automotive experience to fix your vehicle right the first time. We treat you like one of the family and offer exceptional value and service at a fair price.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Coupons
$25 off any Service over $300
Call us today and make an appointment for service. We'll deduct $25 of any repairs over $300. Over $500? take $35 off the bill. All our repair carries a 2 year/24k mile warranty (most services) Not valid with other coupons or offers.
Expiration Date: 07/31/2017
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #799


Map
Get Directions to Bob & Sons Automotive

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