» » » BMW Excluservice

BMW Excluservice

12224 Parklawn Dr, Rockville, MD 20852 Map & directions

Call Now: (301) 605-9877

See more real customer reviews

About BMW Excluservice

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability (?)
97
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

BMW Excluservice is your local BMW expert, working on other European vehicles as well. This RepairPal Certified shop has been a trusted member of the Rockville community since 1984. This team of experienced professionals takes the time to attend some of the best ongoing automotive training, and has invested in the automotive tools and computer diagnostic equipment to help ensure that your modern European vehicle is repaired in the most professional manner available. They are capable of completing dealership-level programming and repairs, ranging from diagnosis, to tires and wheel alignment, to minor and major repairs, as well as your scheduled maintenance needs. They back their work confidently with a 36-month / 36,000-mile warranty. For your convenience, they offer local shuttle service, early bird drop off, and a very clean comfortable waiting area with wireless Internet.

Message from the Shop

We are nationally recognized as one of the Washington area's best equipped independent BMW Service Facilities, and has been repairing, servicing and selling BMWs, Audis, Mercedes and Porsche in the heart of Rockville since 1984.

We are proud to have been able to serve our neighbors in the area that we live in since 1984.

- We provide the best warranty, 3 years/ 36,000 miles.
- Free WiFi, and
- Comfortable waiting room for those who want to get work done while they are waiting.
- Complimentary Coffee
- Shuttle Service Available to most areas.

- Next to Twinbrook Metro Redline

***We could service any cars but we choose German cars because it's what we are passionate about!***

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Porsche Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Wash Coffee Early Bird Dropoff Financing
Free Inspection Heated Waiting Room Parts/Accessories Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 20 verified reviews

Sort by: Date | Helpful
BMW Excluservice
Verified Customer

They take the time to do the work right.

Flag This
BMW Excluservice
Verified Customer

Best service in the DMV area!

Flag This
BMW Excluservice
Verified Customer

Best & friendliest service at the best price.

Flag This
BMW Excluservice
Verified Customer

Excluservice quoted $1200 for an a/c compressor that I can buy for $683 at a local BMW dealership. This is the second time I've stopped using their service, for the same reason...ridiculous prices for some parts. I chose not to have the work performed.

Flag This
BMW Excluservice
Verified Customer

Friendly techs and very knowledgeable on all things BMW.

Flag This
BMW Excluservice
Verified Customer

Excellent service, prices, personal attention, knowledge, and trust.

Flag This
BMW Excluservice
Verified Customer

I prefer taking my car to an independent service company rather than using the dealer's service department. I've been going to Excluservice for years and they have a full record of my car's history and the work that has been done, which is the correct basis to use for future work.

Flag This
BMW Excluservice
Verified Customer

Great, capable and friendly service.

Flag This
BMW Excluservice
Verified Customer

They have always fixed whatever was wrong with my BMW.

Flag This
BMW Excluservice
Verified Customer

Technician's (Jim) knowledge, expertise and cleanliness habits are impeccable. Facilities are pristine and management staff focused and extremely customer-service-centric.

Flag This
BMW Excluservice
Verified Customer

Great job, good deals also.

Flag This
BMW Excluservice
Verified Customer

Excellent service.

Flag This
BMW Excluservice
Verified Customer

My service experience was very good. The technicians were very courteous and all work done was prompt and as estimated.

Flag This
BMW Excluservice
Verified Customer

I am very happy with the service provided by BMW Excluservice. They are much better than the previous company that worked on my car.

Flag This
BMW Excluservice
Verified Customer

Good service.

Flag This
BMW Excluservice
Verified Customer

Excluservice provides excellent service in a timely manner. The personnel are very knowledgeable, courteous & friendly.

Flag This
BMW Excluservice
Verified Customer

Knowledgeable people that do good work.

Flag This
BMW Excluservice
Verified Customer
BMW Excluservice
Verified Customer

I feel like they are honest and do a good repair job. I took one point off because I find that when I pick my car up, there are usually black fingerprints here and there. I think they could do a little better job at covering the seat and other things while working on the car.

Flag This
BMW Excluservice
Verified Customer

I've been a customer for nearly 20 years. They have always performed only the service that was required without unnecessary extras for a fair price.

Flag This
Get Directions to BMW Excluservice
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(301) 605-9877

Auto Repair Experience

  1. Stephane Grabina , Owner
  2. Established 1984
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technician
  5. 87 Years of Car Repair Experience