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BMB Rhinetrade

127 E Dyer Rd, Santa Ana, CA 92707 Map & directions

Call Now: (714) 627-9385

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About BMB Rhinetrade

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
95
Tools & Equipment (?)
94
Customer Service (?)
94
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

BMB Rhinetrade was established in 2002 by Michael Saad. Michael has been providing the Santa Ana community with fairly priced, good quality auto repair ever since he opened. This commitment was verified in our unbiased survey of his recent customers. This RepairPal Certified shop employs a team of experienced professionals who are committed to their trade; they attend regular training to make sure they are up to date on the most current technologies and trends in the industry. An investment has been made in some of the best automotive tools and computer diagnostic equipment available to make sure they are able to handle even the most complex diagnosis and programming issues on your European and imported vehicles. Work performance ranges from major and minor repairs to manufacturers recommended maintenance services. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Rental cars and a very clean comfortable waiting area are available for your convenience.

Message from the Shop

BMB RHINETRADE INC provides our customers unrivaled service & repair by always using top of the line Tools and Technology.

As newer cars come out, the technology becomes more advanced. You can be sure BMB Rhinetrade stays up to date with Dealership Softwares. We use AutoLogic* providing complete coverage of all the vehicle systems and unique functions by coding and flash programming. This tool surpasses the functionality of other diagnostic tools as well as some dealer tool features.

We also use the AutoEvap leak detector, it is used to detect leaks in various automotive systems and hoses that are to small to be seen with the human eye. It can be used to test a variety of vehicle system leaks including the evaporative emissions control system, radiator system, etc.

These types of tools & technology; coupled with the advanced training of our Service Team gives our customers Dealer Level Service and Repair, without the Dealer Prices!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hyundai Infiniti
Jaguar Jeep Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Collision Repair & Paint Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Transmission Repair Windshield/Glass

Amenities

Child Friendly Coffee Free Estimates Gas/Diesel
Military Discount Open Saturday Parts/Accessories Rental Car
Se Habla Espanol Senior Discount Service Guarantee Shopping Nearby
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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BMB Rhinetrade
Verified Customer
January 28, 2014

They are very honest and work really hard and get it fixed. It's done fast, I trust them. Whenever I take my car to their dealership, I never have surprises. I trust them, and I have been using and recommending them and never have heard anything bad. Everyone I have recommended has become a customer because of a great job.

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BMB Rhinetrade
Verified Customer
January 28, 2014

They are very honest and professional.

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BMB Rhinetrade
Verified Customer
January 22, 2014

Great shop Mike the owner is a great dude he hooked me up in the past he has great prices also when I was a little short of money for my repair he let me pay him next month so it brings more business to him I'm def going back for more work I need done on my Beamer

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BMB Rhinetrade
Verified Customer
January 20, 2014

They do a good job. They have good prices.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:56

Our Team Here at Rhinetrade Strives to proved a Good Job.

Mike@Rhinetarade

BMB Rhinetrade
Verified Customer
January 20, 2014

I have dealt with them in the past and I am very satisfied.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:53

Thank You Ann.

Mike@Rhinetrade

BMB Rhinetrade
Verified Customer
January 20, 2014

I wasn't informed correctly in regards to how much I was charged for the services done, and I thought that I was overcharged.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:52

Here at Rhinetrade we do not overcharge our clients. Please bring your receipt and I can go over the charges and solidify them for you. An if there happens to be any mistakes a credit will be honored to you no questions asked.

Mike@Rhinetrade

BMB Rhinetrade
Verified Customer
January 16, 2014

Knowledge, price, convenience are all excellent.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:57

Thank You For the Positive Words. I glad that we were able to cater to all your needs a fix your Mercedes.

Mike@Rhinetrade

BMB Rhinetrade
Verified Customer
December 27, 2013

They do fast work. I take my car there and they get it back to me very quickly.

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BMB Rhinetrade
Verified Customer
December 23, 2013

They really know what they are doing; they are fair and honest and their prices are great.

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BMB Rhinetrade
Verified Customer
December 20, 2013

They are trustworthy, they tell me what is wrong with my car and don't try to up sell me.

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BMB Rhinetrade
Verified Customer
December 06, 2013

I was happy with all the services. They are very nice. I got my car back in time. It was excellent.

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BMB Rhinetrade
Verified Customer
December 05, 2013

They are very smart. They recommended repairs that were essential to keep my car running now as well as suggestions for the future.

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BMB Rhinetrade
Verified Customer
December 03, 2013

They are very knowledgeable for BMW repair.

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BMB Rhinetrade
Verified Customer
November 23, 2013

It was too much money for a little service repair.

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BMB Rhinetrade
Verified Customer
November 15, 2013

They did exactly what I asked for.

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BMB Rhinetrade
Verified Customer
November 01, 2013

The service was top notch. I was very pleased with work done.

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BMB Rhinetrade
Verified Customer
November 01, 2013

They are fast, honest, and they know what they are doing.

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BMB Rhinetrade
Verified Customer
October 30, 2013

They ended up charging me more than they said. They did not call me. They replaced things that they did not tell me about that they were going to do.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:35

I Truly Sorry to hear your experience wasn't a positive one. We really try to communicate the best we can with our clients and there repairs. Come on in and receive a FREE OIL CHANGE and lets discuss this matter in person.

Mike@Rhinetrade

BMB Rhinetrade
Verified Customer
October 26, 2013

They provided quick, fast, easy, and excellent service at a great price.

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BMB Rhinetrade
Verified Customer
October 08, 2013

They are very good and don't over charge and find quick solutions for your car; they are very good.

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BMB Rhinetrade
Verified Customer
September 30, 2013

They helped me in every way they possibly could.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:32

Thanks Andy. If there is anything else give us a shout.

Mike@Rhinetrade

BMB Rhinetrade
Verified Customer
September 20, 2013

They have excellent customer service especially with people that cannot afford their service. They make payment arrangements.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:31

Thank you Richard for the kind words. Here at Rhinetrade we strive to help everyday people. I glad you had a positive experience at my shop.

Mike@Rhinetrade

BMB Rhinetrade
Verified Customer
September 13, 2013

I'm not that likely to recommend them, I asked for a not heated mirror and they put a heated mirror in and it cost fifteen dollars more.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:29

I'm So very sorry to Hear we supplied you with the incorrect mirror application. Please feel free to come in anytime and receive a refund of 15.00 Dollars.

Mike@Rhinetrae

BMB Rhinetrade
Verified Customer
September 05, 2013

I have been extremely satisfied with my service there. The quality of work and the timeliness and professionalism are unmatched.

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Reply from BMB Rhinetrade -  BMB RhinetradeMarch 17, 2014 08:27

It's always a pleasure to service your car and see you. Thanks for your loyalty.

Mike@Rhinetrade

1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(714) 627-9385

Auto Repair Experience

  1. Michael Saad, Owner
  2. Established 2002
  3. 2 Auto Repair Mechanics on Staff
  4. 54 Years of Car Repair Experience