» » » Bill's Quality Auto Care

Bill's Quality Auto Care

2016 Donville Ave, Simi Valley, CA 93065 Map & directions

Call Now: (805) 244-5921

See more real customer reviews

About Bill's Quality Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
90
Customer Service (?)
99
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our assessment of Bill's Quality Auto Care revealed a shop that excels in all areas. We found a staff of ASE certified Master Technicians who are committed to the ongoing training necessary to keep up with ever advancing technologies. Their tools and equipment are the same that you would find at the best dealers. A clean and modern facility is conveniently located near other businesses and services. In addition to their regular weekday business hours, they are open from 8 to 5pm on Saturdays.

Message from the Shop

AAA approved with 100% customer satisfaction rating. AAA "Show your Card and Save" program. Smog Test and Repair Station.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Heated Waiting Room Open Saturday Rental Car
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 27 verified reviews (28 total)

Sort by: Date | Helpful
Bill's Quality Auto Care
Verified Customer
May 17, 2012

The same problem reoccured shortly after the repair. At the suggestion and comments from other people I took it to another shop. The service was astounding. The price was perfect and best if all it really did get fixed.

Flag This
Bill's Quality Auto Care
Verified Customer
August 24, 2012

Very honest and informative on repairs.

Flag This
Bill's Quality Auto Care
Verified Customer
August 24, 2012

clean shop, fair prices, good work

Flag This
Bill's Quality Auto Care
Verified Customer
August 24, 2012

Everything was done that I asked to be done. The kept me updated on when my car would be ready. The staff was amazing.

Flag This
Bill's Quality Auto Care
Verified Customer
August 22, 2012

They were very professional. They explained the problem well and did the job they said they would do.

Flag This
Bill's Quality Auto Care
Verified Customer
August 11, 2012

Job well done

Flag This
Bill's Quality Auto Care
Verified Customer
July 28, 2012

Very personable, and generous about giving out ways of discount to their customers.

Flag This
Bill's Quality Auto Care
Verified Customer
July 17, 2012

Fast, reliable service.

Flag This
Bill's Quality Auto Care
Verified Customer
July 03, 2012

Minus the pressure to fix multiple minor things the shop was great.

Flag This
Bill's Quality Auto Care
Verified Customer
July 03, 2012

Have recommended over five people and all have been delighted with the service, etc. You can use my last name as well.

Flag This
Bill's Quality Auto Care
Verified Customer
June 27, 2012

Good people.

Flag This
Bill's Quality Auto Care
Verified Customer
June 26, 2012

It's nice to know that there is somewhere locally you can finally trust to take your car to..not only do they do a great job but I would not hesitate to recommend them to anyone. GREAT JOB!

Flag This
Bill's Quality Auto Care
Verified Customer
June 25, 2012

Thanks for your help

Flag This
Bill's Quality Auto Care
Verified Customer
June 20, 2012

Bill's Quality is deserving of trust in what work they recommend to be done, the fairness of cost, and the timeframe of repairs. I great place of business!

Flag This
Bill's Quality Auto Care
Verified Customer
June 16, 2012

The shop does a wonderful job in performing quality repairs. They are courteous, professional and honest. They do not use any high-pressure tactics and give you an honest assessment of needed or elective repairs. I highly recommend the shop!

Flag This
Bill's Quality Auto Care
Verified Customer
June 14, 2012

Best comment possible: We'll return for service again.

Flag This
Bill's Quality Auto Care
Verified Customer
June 08, 2012

Love these guys! They are a class act!! Wont use anyone else. Awsome Job keep it up. U rock!!!

Flag This
Bill's Quality Auto Care
Verified Customer
June 08, 2012

I have been a regular customer for the past ten years

Flag This
Bill's Quality Auto Care
Verified Customer
June 02, 2012

Everyone is very helpful and knowledgeable. They tell you exactly what's to be done and when it will be ready. They also provide a ride home and pick up.

Flag This
Bill's Quality Auto Care
Verified Customer
June 01, 2012

Bill and his staff of skilled technicians and front office personnel are extremely talented and friendly. They perform what the say they will perform! On time and at a very competetive price.

Flag This
Bill's Quality Auto Care
Verified Customer
May 26, 2012

Helpful in priority of repairs for planning within budget.

Flag This
Bill's Quality Auto Care
Verified Customer
May 25, 2012

I've known Bill along time & it's nice to be able to trust that my vehicle will be well taken care of.

Flag This
Bill's Quality Auto Care
Verified Customer
May 25, 2012

Honest and straight forward communication of what repairs were needed. Great service.

Flag This
Bill's Quality Auto Care
Verified Customer
May 08, 2012

reliable quality work

Flag This
Bill's Quality Auto Care
Verified Customer
May 07, 2012

They are very nice, always helpful. I really trust them. They even told me when I was planning to do unnecessary maintenance, which saved me money! So much better than my previous mechanics!

Flag This
Bill's Quality Auto Care
Verified Customer
May 02, 2012

The fall special coupon I had was suppose to include checking the air conditioning. The mechanic who happened to give me a ride back to the shop also worked on my car. When I asked him about the air conditioning he said checking the air conditioning was not on the list he was given of things to check. I wonder what else wasn't done on my car that was suppose to be included in the coupon.

Flag This
Bill's Quality Auto Care
Verified Customer
May 02, 2012

Bill's has our complete trust when it comes our vehicles...they've demonstrated honesty and integrity in every interraction. We recommend Bill's Quality Auto Care to anyone in the area who expects prompt, professional service at fair prices.

Flag This
Bill's Quality Auto Care
June 27, 2010

This shop is fantastic!!!! Very friendly staff, clean, professional, knowledgeable. They have worked on two of my cars, and I won't take them anywhere else now. Amazing job! If you haven't tried Bill's yet, do yourself and your car a favor....... Do it!!!!!

Flag This
Get Directions to Bill's Quality Auto Care
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(805) 244-5921

Auto Repair Experience

  1. Bill Garcia, Owner
  2. Established 1993
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 78 Years of Car Repair Experience